The location is very good, the staff is very friendly and helpful. A breakfast buffet was served every day with a variety of choices (hot and cold.) The room was very clean and the bed was comfortable.

The airconditioning was not functioning as well which made the room hotter than I would have liked. This was a temporary problem which hopefully now has been fixed. However, the temperature in the room cannot be individually controlled as the thermostats do not work which could mean it's colder/hotter than ideal. The hot water in the shower could not be turned on without first getting wet with cold water which is also not ideal.

Well located hotel in down town Denver close to State capital building and various museums. Turns out to be originally built as the "poor wing extension" of the Browns Place hotel...a rather sumptuous appointed old style Denver hotel with great history best viewed on Wikipedia. Its entrance atrium is worth the walk across the road alone. There's a decent pub and a cigar bar located within, so you needn't leave the area. Breakfast was included in the room rate and was basic but serviceable. Denver Union station was a free bus ride away (Mall hopper, not hotel shuttle) and from there its $ 10 by train to the airport.

Not much at the price, but it wouldn't have been anything special unless it had been directly connected to Browns next door.

The front desk lady was literally the sweetest person ever I hate I forgot her name but she works day shift during the week and she was the most accommodating and not to mention extremely protective knowing that I traveled to Denver by myself …..

No complaints what so ever actually another highlight of this property I do not eat pork due to my religious belief and the hotel provided Turkey sausage for breakfast which literally made my day

Breakfast was very good, enough variety to have something different each day. Front desk staff were very nice and extremely helpful giving directions to get around town and where to go. We arrived late at night and staff was aware of our late arrival and prepared for us. Hotel is secure, have to use key to get in and out of entrance and elevator. Walking distance to 16th st.

Rooms were very small, but that is expected in a city. Could not adjust room temperature. We prefer to sleep cooler and we were a bit hot.

I loved the breakfast. There was also one staff member (don't know her name) who was pleasant not only with hotel guests, but even with the mailman who was only there for a brief moment.

Some of the front desk staff acted like they really did not want to help and we had trouble getting more towels because the housekeepers kept skipping our room. The walls are also very thin, so we could hear guests in the rooms around us late into the night . The air and heat didn't seem to work well.

Please kind this in mind when staying at this hotel. This is hotel is 90 years old and looks amazing for its age. They've done a great job at modernizing it. You have everything in the room from a decent size fridge to microwave and coffee. The gym is a decent size and has enough equipment to get good workout. I would honestly say that the staff was amazing and super helpful. I had issue with my room being too hot and both engineers were helpful and got the issue resolved. As for the location, it's pretty close to union station (about 15 min walk). 16th Mall street is right around the corner and you'll find all shops, Target, pharmacy etc. Breakfast was ok. It does the job.

Being an older hotel, I would say the heating was the issue for me. I was unable to control the temperature very well. Secondly, I prefer hard beds. My bed and pillows were to soft for me.

Close to Denver Amtrak and easy direct shuttle access. Ryan finally acknowledged how messed up your Website is for hotel phone information. Good thing i had More patience that day

The remote should have a note: Press ‘1’ for channel guide. The TV was not responding each time I press GUIDE button On the remote! Tech said to press 1, bec Guide button will not work!!! Wt?. I originally requested a new set of good batteries!

The room was very nice overall. Having a fridge (larger than a standard hotel mini-fridge) and microwave was great. I liked that the closet adjoined the bathroom. Lots of outlets by the bed! Breakfast options were very nice. I really wanted to partake of the sausage gravy, but went for the oatmeal. Staff was helpful and genial.

The wet bathroom plan was not a winner. The water on the floor in front of the sink made me nervous, even though intellectually I knew that the tile was non-slip even with water. The carpet in the adjoined closet area was a little damp.

This is our first time that we arrived in Denver and beautiful state Colorado. We are from Malaysia. I wrote to the hotel that we hope to have the nicest room, and they gave us on 21st Floor. Though we could not see the mountain view but we could see the skyscraper. That is beautiful. The housekeeper left us with extra lotions which is very sweet since we only asked for 1 but I think she knew, internationals are not used to the dry weather in Denver. The hotel location is great, a bit of a walk for 11yrs old, but that's not bad at all. Very near to the 16th Street and also very near to the halal restaurant called Pita Fresh. The food is good there. IHG is also generous with drinking water too. They knew we need to drink a lot of water at this mile high city. The location is also near to the Brown Palace Hotel which is very classic.

The room is a bit small with 2 beds. I think if we could just get 1 bed since I am sharing with my daughter so we could have some space for us to put our luggage a little space to pray.

Everything! The staff, from the valet to the breakfast attendant, was excellent. The beds and pillows were so comfy. Breakfast was delicious and the price was perfect. Pay the extra 30 bucks it's worth it.

I honestly can't think of anything except for the volume of the toilet flushing. That thing is loud! Not much you can do about that though lol