Everything was perfect.

The hotel is pricey. It is twice more expensive than a resort in Caribbean in Reveillon. But it's close to São Paulo and there is recreation for children over 4 years old .

What is decisive for us is the beach wheelchair which enables us to stroll on the beach with my father who has mobility issues. But ALL the Meals in the all-inclusive system were fantastic, from Breakfast to Lunch to Afternoon Tea to Dinner. The service of some of the staff was also exceptional: Patricia at check-in, Manager Adriano at the Father's Day lunch, Manager Nelson at one of the restaurants, guard Suelen, and Pamela's best omelets ever.

The breakfast was very good

the check in began at 4 p.m. and the ckeck out was 12hs, as always. It is very few time to the price they have. The flooring of the hall between rooms was ceramic tiles. When people walks, it makes lots of noise.

Cleanliness and beach service. Highlight to the warm swimming pool and excellent food and service at the restaurant. Beach tennis class with Leticia from Marcus Ferreira academy was amazing

Basketball field was not available and pretty dirty

All impressive , staff is the highlight! From the front desk to bar , cleaning to kids club!

Need some renew and they are doing it.

Very well located … extraordinary staff and very good facilities !

None !

everything just perfect

pricy

Clean, excellent staff, family friendly

nothing

The beach is beautiful as is the hotel. The food was delicious and service great!

very friendly staff, great location, god breakfast

the check in took 45 minutes of waiting in line on a Friday afternoon. totally unnecessary