The hotel is nice, a lot of space in the outdoor area to hang out with friends and family (pool, garden area...). Room and bathroom were very spacious, plenty of space in the wardrobe to store our belongings and big counter to display our small stuff. Breakfast had a good variety of breads/cakes/fruit, all very fresh and filled quickly by the staff. Our interaction with staff was very good, from the front of house to cleaning and kitchen, they were very polite and helpful. My brother was travelling with a large dog, communication and enquires with the hotel prior our trip was very good via app chat, and they were very welcoming to the dog - they are truly pet friendly.

There are only side light in the room, so sometimes it felt a bit dark. Extractor fan in the toilet was very noise and didn't work very well. There was a leak in the room coming from the fridge when we arrived, so we had to call someone to have a look at it as soon as we entered the room - a bit of inconvenience, but the maintenance staff was very nice and helpful.

room was clean and good value for the money. breakfast was ok, I missed fresh juices and musli. since I arrived after 2am I asked for late check out at 1pm which was granted.

location is a little far from vinhedo centre, but the only hotel downtown was almost double the price.

Confortable, convenient address

There is no snack or dinner after 10:00 pm I could not replace my credit card to pay for my reservation

Gostei das instalacoes, estacionamento, localizacao, conveniencia self service na entrada.

Check in demorado.

Was able to book for the same day

Bed and pillows not so comfortable

Staff and breakfast...

Gym, no good equipments... what there was there, wad broken!

Clean

Breakfast doesn’t have many options

Location

Didn't have any no lacto product in the breakfast

I like the decoration, the room si well decorated as well as the hallway!

Good room and friendly staff

breakfast table disposition was strange. The breakfast quality could be better.