The interior, the cleanliness, the kids pool area, the food, the staff. Very impressed!

Unfortunately, we were unable to find a free table at breakfast so we had to eat on a sun lounger! But we didn't mind as we were very relaxed. But maybe a few more tables outside to ensure everyone gets a space

Great Pool for kids. The Gym is small but good. Breakfast good.

Too expensive. Pool smells like urine because of too many people with bad manners. 2 Elevators in the hotel. 1 did not work properly.

Need more lifts for busy periods

water facilities

even booking.com mention the prices is including breakfast but during check in, they said it is only included 2 Adults and 1 kid for free, the other kid need to pay 206baht.

Good hotel

Front desk staff have language issues and not very friendly . Very difficult to convey message in English. It should not be. Any good property must think on this. Food options are less but tasty

The pools were ideal, especially the activity pool if you had young children. The infinity pool was also great for sunbathing and an occasional dip. Restaurant was adequate but I would have liked to have seen a proper egg station. A special mention to one of the waitresses, Aui, who catered for our every need. She is a little treasure and we hope to see her again on our future stays. I would like to see a golf cart shuttle from hotel to beach road and 2nd road.

The lifts were often inadequate, 2 often not being enough. Also need more regular cleaning as people from pool keep dripping on way back to rooms.

Great pools! Away from the party scene so don’t hear the noise but close enough to reach

Pillows weren’t good.

The hotel is kept well cleaned and presentation is of good standards. There is a convenient store directly downstairs which is great. Location to the main strip and beach is very good. lots of choice for food and drink 3mins away. The water park and slides were a hot for the kids.

There should be more options for bigger rooms for family stays. The restaurant doe not have Halal meat but there was good options for vegetarians. The table service menu always came late and cold so had to rely on the buffet food.

The family had a good trip. The kids enjoyed the pool area and access to the beach was convenient. We stayed on the 11th floor and had a partial view of the city, terminal 21 mall, pool area and the ocean.

I initially book for a family of 4 via booking.com and took a superior twin room to cater for 4 people. Unfortunately, this room had 2 single beds which definitely was not big enough to cater for my family and had to book an additional bed at an additional cost. Luckly I was able to book another room from the following day onwards. I also took the breakfast option, thinking that I clearly stated 4 people would be staying but once at the hotel it was only for 2 adults and 1 child, and I had to pay extra for the other. The lift times during peak hours had an extremely long wait.

Location is very good, walking distance to beach, Chinatown seafood, authentic Korean food and terminal 21. The swimming pool is very fun for the kids but the water was a bit too cold.

The room on one side of the property face neighbouring building compressors and was very noisy when it was running at full capacity. The swimming pool facing side room was much better. The swimming pool water was very cold due to winter up north according to the staff. Water should be heated a bit using the heat exchanger compressors.