This Ryokan is amazing! The service was incredible, the food was incredible, the room and view were incredible. The beds were comfortable and you could choose a pillow type. Sanda provided easy-to-understand Japanese instructions. We got Este services and massages, both were great. The dinner and breakfast were amazing and worth the charge. We had the private hot spring in our room which was easy to use and beautiful. Oh and there was a brief taiko demonstration that was really, really good! There's a combini on-site, so don't bring in outside food or drinks. You won't need them anyway!

Nothing, it was the nicest Ryokan I've ever stayed in.

Breakfast at the location was fantastic - Very well done and a definite highlight of the property. The staff did an excellent job ensuring a wide variety of food was available to meet all breakfast desires. We stayed multiple nights and the dinner menu noticeably changed and was different from the other guests that were on their first night's meal. We also had a chance to sample the local specialty of the Kofu region - Houtou udon - without leaving the hotel.

Honestly, the facilities are a little bit on the old side and certain less traversed sections are definitely rough around the edges. That said, it never felt unsafe and the staff ensured that the property always felt warm and welcoming.

Room: Huge for a couple. Private onsen is always flowing, very calming, enjoyed the mini waterfall. Breakfast: Plenty of food, but limited halal options. Default to bread, rice, salmon, mackerel, egg, the usual. Dine at your discretion. Dinner: Took the half board kaiseki course. Arranged in advance, was served seafood delicacies like lobsters, abalone. Chefs cooked some right at the table. Excellent!

Although we had informed about the halal diet, but the staffs incharged of the rooms still gave us biscuits, sweets, snacks that were not halal, even that included pork as ingredients. We just have to do our own due diligence. The SPA was advertised alot, almost everywhere in the hotel, but there were not enough staff to provide the service.

The hotel had a lot of great things - it had spa, onsen, great outfits provided, a very good souvenir shop and an amazing drum performance in the evening! The room was quite large for Japanese standarts! It had an autentic Japanese vibe, I would recommend this for a laid back day after lots of walking and sightseeing.

It was a bit hard to communicate with the stuff due to language barrier, but they were very friendly and did their best.

Dinner and breakfast were really worth it. Delicious, traditional food, and a lot of it! The room was probably the largest I have stayed in Japan. I loved the design of their Yukatas.

Only one of the public bath areas had a cold water pool. It would be nice if the balcony in the room was accessible (windows are blocked).

Spacious room, magician’s show and Japanese drum show in the evening was very interesting. The dinner was delicious, and the staff was very friendly and caring. Also we had private sauna and onsen on our balcony, and especially liked the massage chair in the living room.

A great authentic experience, the property and facilities were lovely and the staff were all exceptionally friendly and helpful. A nice place for a getaway from the city and the bath was rejuvenating.

If you have limited Japanese language skills it may be a bit daunting but the staff are exceptionally helpful and able to communicate well

The coffee bar in the room was pleasant. Food was very filling but the making of leftover food and rice to onigiri to take back to the room was superb. Airdryer in bathroom and face steamer was nice.

Limited seating for drum performance.

I like the fact that it was old and well maintained. So traditional. Beautiful old town. So quiet.

Hard to communicate, but I love the way japanese keep to themselves..... Not nosey like entitled Australians where I come from. Very nice staff and townspeople

The staff was super friendly and helpful despite the language barrier. Throughout the whole trip, it was just wonderful.