Our stay here was incredible. We had never been to Japan before, and the staff were so friendly and wlecoming we ended up extending our stay here by four days! The food was amazing - multi course meals for breakfast and dinner that were never the same two days in a row. The room was large and had everything we needed, including yakuta, slippers, tea and a beautiful view of the river. The onsite onsens are huge and overlook the river, and we were comfortable going there despite never having been to one before. There is lots to explore in the town within walking distance - shops, public baths, river walks, shrines and the laquerware museum. The staff are wonderful and we were well cared for. I hope we can go back one day.

Highest quality seasonal and regional ingredients used for all meals. Tatami rooms faced the river gorge and if there are clear night skies, the stars fill your view from the room balcony. Outdoor common baths overlook the river gorge for bracingly frigid breezes during night baths in the cold season. Also a short walk to the nearest supermart if you need more after-dinner drinks, snacks or ice cream.

Rent a compact car because the side roads to reach the hotel front entrance are narrow and the parking lot assigned could be in a small space. (Or pack light and book their shuttle minibus from Kaga Onsen JR station.)

Kaga-onsen is a small town that unfortunately offers little in terms of tourist attractions, aside from its numerous luxurious ryokan featuring onsen. A couple of days is more than enough to fully explore the area and enjoy some nature excursions. The restaurant is of high quality, boasting an extensive menu that surprised us with the variety of dishes. The Japanese-style breakfast may not suit everyone; as Italians, we're used to lighter, sweeter breakfasts, which is quite the opposite here. Still, it’s an experience worth having! The onsens are stunning, just like in the photos. They are not the first we have visited, but I must say these pleasantly surprised me, especially the outdoor baths. Additionally, I enjoyed chatting with some elderly gentlemen during our soak. Despite my limited Japanese and their few English words, we managed to have a pleasant and unusual conversation! The kindness of the staff is truly valuable. I recommend a short stay to relax between city visits.

Great location on the river with outdoor baths overlooking the trees. It was lovely to relax in a bath for a while on a cool autumn evening, listening to the river rushing by. Beautiful scenic walk nearby, which takes you to the town center with all the local craft shops. Very helpful and welcoming staff, who ensured our comfortable stay despite the language barrier. Enjoyable set course dinner and breakfast (included in the package) using seasonal produce.

The water temperature in the private outdoor bath in the morning was a bit too hot to enjoy for prolonged period of time.

I went there in the month of April, to live the experience in a Ryokan. It was amazing, a really traditional Japanese experience, and I have very good memories. The receptionist guy speaks a little but of English, and was very helpful in everything. All personel made me feel so welcomed, from the driver who took me from JR station and drop me at the hotel, to the waitress. She was very nice and kind, they didn't speak English, but with google translator we could perfectly communicate, she was very interested in showing me how to properly eat the traditional Japanese meal, she was very patient and I felt so comfortable. I also took a massage under payment, very good by the way. And again from the reception they helped me to arrange all, the time for dinner, onsen and massage. It was a very special stay, and unique experience.

It’s right next to a river. There are green trees on the mountains. It’s located away from the main street. Basho, the Haiku poet, visited. There’s a shopping street dedicated to tourists. If you like to hike, there are trail maps to follow old sections of town. The ryokan is built along side the river bank so the entrance is on the 5th floor and goes up to the 8th. You eat on the 5th floor and the food is delicious with mini servings of each of the 12 or so dishes. You even get a menu (in Japanese) and my waitress translated. My room was large and comfortable. The staff were very friendly.

It rained and I just got to do a limited amount of sightseeing. Should have booked more than 1 night. The ryokan is far from the train station, about 20 minutes by shuttle, so you are governed by the shuttle schedule.

The hotel is right on the river side, we got a room with a view to the forest and the river. The room itself was very spacious, traditional Japanese style with tatami flooring. Felt very authentic and made you feel close to the nature. The staff was wonderful. The reception was very welcoming, lending us umbrellas when it was raining. Another thing that left a big impression was the food and the kitchen staff. We got both dinner and breakfast and were surprised by how kind and engaging the servers were, not to mention the food was incredible. The only regret was not staying here longer.

The staff was amazing. So accommodating and professional. Even as English speakers in a rural area we were made to feel honored and respected. The food was Japanese for sure, not a bacon and eggs place. But the quality was first rate. Every meal delicious and varied, fish,beef, pork,veggies all in a beautiful style. The hot springs were superb and the traditional Japanese tatami mat room with a view of the mountains and sound of the river was over the top. I’d go back in a flash. A relaxing place surrounded by nature and walks to temples and shrines with amazing local craft stores. Beautiful

The views from our room and from the dining room were lovely...a verdant hillside. We could hear the river running at night. The room was spacious and comfortable. All the staff were very friendly and helpful. The baths were clean and full of amenities like complimentary razors, hairbrush, combs, toothbrushes, etc. The yukatas were comfortable, and there was a free shuttle to and from the train station. Food was plentiful in the elegant dining room.

It's a little dated. The carpets are worn and stained in the halls. The food was elaborate and plentiful, but not exceptionally flavorful. It's a large, somewhat impersonal ryokan. The price to value ratio is a little steep.

The location near to river side walks in the woods was great and the japanese style room had plenty of space. All the staff were incredibly friendly and helpful. The multiple course dinners and breakfasts were incredible and presented beautifully. It was quiet and peaceful, away from the hundreds of tourists elsewhere in other parts of Japan we went to.

The building felt a bit tired and in need of repair and upgrading the decor. Some of the hot springs were a bit too hot to stay in for more than a few minutes.