The rooms were quiet and had a doorbell so you did not have knock on someone’s door. The corridors are long, and the hotel was located in the station. It was easy to visit shopping streets, supermarkets, and eating places. We visited Kokura Castle and walked through town without any trouble. There are supermarkets nearby and plenty of convenience stores.

The lighting is a bit dim in the rooms, especially during early morning and in the evening. It can be hard to put on makeup or do work on the computer. The laundry machines took a while to dry clothes as they were combination washer/dryers.

Perfect location above Kokura railway station. On one side (where my room was) you look out over the Shinkansen station. On the other side (where the breakfast room is) you have a view across the monorail. I presume my room had been recently refurbished because there was no sign of mould mentioned by some other reviewers. Check in and out is through a terminal, but staff are on hand to help. It is beneficial to have Google Translate or something similar. Don't expect a high level of English from the staff. One interesting attraction in the breakfast room is the robot that returns trays somewhere.

The bedrooms have the usual slot for the room keycard to turn on the electricity. However, the hotel had placed cards in the slots so that the air conditioning remained on. This was great, but it also means that if a guest in another room had either left the TV on loud or set up a programme to loop when they checked out, this continues until another guest is allocated that room. I thought there was someone either having an argument or commentating on an exciting sports match. It went on all through the night. I reported this at the reception desk on the next morning. However, the same happened the following night. The staff seemed a bit confused by the concept. This was the only problem with the hotel and, I presume, was an unusual situation,

Prime location since it locates right above Kokura station. The entrance is in the station itself, making it super convenient to travel from other cities or to any attractions in the city. The room is spacious and provides good view. Our room locates on 12th floor and it's very quiet. It's just a few steps from the lift and opposite the facility room providing microwave and vending machine. Super convenient for our combi breakfast thanks to the staff. I also found putting on makeup easy because there is a vast window with the area around it to put stuff on. The hotel I like the most from my 3 hotel choices in this trip. There are plenty of restaurants and shops around the hotel. On 7th flr where the lobby locates, you can also easily walk down to the dining floor of AMU Plaza

Location and accessibility. Front Desk staff were lovely.

The air conditioner/ heater control was faulty. Staff confirmed that temperature control can be done individually from my room but it didn’t work. Took them quite a while to figure it out and eventually told me it will be controlled from Front Desk. With the language barrier, I was unable to comprehend their explanation. I appreciate that the staff tried really hard to resolve the issue.

We were VERY happy to find this hotel is IN Kokura Station. The lobby was on 7F, but none-the-less we were there right off the train. The rooms were very nice and the beds very comfortable. Great staff. Check-in was smooth, even though I had a credit card problem. They were most accommodating. One of the rooms had a great view. The other not so much, but had a balcony, so no qualms with that. Was nice not to have to leave the building to do anything but travel or sightsee. Many good restaurants and shops on site and nearby. Again the Staff went out of their way to assist us in having our luggage forwarded to our next hotel. I'd stay here again in a heartbeat! :-)

One room ended up being a smoking room, but it was all they had, and unfortunately no window nor balcony to open for fresh air. Great view, though. In both rooms, the climate control was locked, and there was no way to adjust the temperature or fan speed. Only turn the fan on or off. This made the rooms a bit stuffy. Thankfully, the weather didn't add to the problem.

The location is superb, especially to take the shuttle from bus station at JR Kokura station to Mountain Sarakura for the wonderful night view, also on next day we were perfectly avoid the rain while took the JR train, just because the hotel is right inside Kokura station.

The decoration seems aged, and also the plugs in bedroom was not enough for devices of two people.

The location is absolutely fantastic. You can visit most major tourist attractions on foot. The staff are friendly and provide excellent service. The rooms are quite clean and give a sense that they are well-maintained. However, I came by rental car and had trouble finding the entrance for quite a while. It would be more convenient if it was clearly indicated on Google Maps.

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The location is great. You are in the center of the city, close to all major attractions (Castle, market and etc.). Obviously, you are a meter away from all the trains and you are in the middle of two large shop centers. The breakfast was great (good amount of choices,, including fresh vegetables, and the test of the food was very good).

The room was very old and required repairs/renovations. The main chair was with stains. The ventilation in the bathroom didn't work, so it was full of steam after each shower for hours. I was visiting during Golden week, so there were no free rooms to exchange.

Extensive choices for the breakfast and freshly prepared food. The room was unusually large for this class of hotel. The location was perfect in terms of convenience as it is located within the Korura JR station. My room on the south side had a fantastic view of the main road and the monorail. One can find the best local speciality restaurants within 10 min. walk. The quality-to-price ratio is very high.

I had difficulties connecting my smartphone to the WiFi.

Convenience. It is located within Kokura Station. You can't beat that!

we wanted to use a safe for our valuables like passport, but there was no in-room safe. They offered a safe near reception area, but it wasn't convenient and didn't look very secure. Breakfast was unnecessarily crowded, partly because the setup was not very efficient or streamlined.