I would rate Funaya an 11 if I could. I have stayed in some nice onsen ryokans before but this place is next level in every aspect. Everything about my stay here made me say "wow". The visual aesthetic and atmosphere of the building is super charming, a bit dated some might say but to me it just spoke to the long history of the place. The staff are friendly, helpful, and the service was impeccable. I found that their manner was a little more human than other high end ryokans I've stayed at where the staff can be a bit robotic sticking to their script all the time. Our room was massive, literally the biggest ryokan room I've ever seen. 12 tatami mats for the main room, another 8 off to the side in another room - plus the sitting alcove by the window, meditation/writing room, not to mention the bathroom with double sink, separate adjoining washroom with wooden Japanese bathtub, a separate toilet, and a substantial hallway linking it all up. Oh, that was just the "standard Japanese style room" too. We also had a nice little balcony with a view of the garden and the castle in the distance. The garden is a real highlight, beautiful, tranquil, there's even a foot bath. I really wish we'd been able to spend more time in it but it rained the day we were there. Meals were fantastic. Set kaiseki for dinner, which I don't normally like, but my partner and I just swapped things we didn't like and we were able to really enjoy it. Breakfast we had the choice of western or Japanese style - we had one of each and both were great. Nice not to have to deal with cold food at the buffet for a change. The actual baths are top notch, probably equal best I've used. Lots of space to wash, a couple of separate baths for soaking, and outdoor baths as well to cool off on the night air. Water temperature was perfect. We were able to leave our car with them for a bit after checking out to go for one last wander in Dogo.

It's a little on the pricey side, but you get what you pay for.... I guess I didn't like that I couldn't afford to stay more nights here.

Attentive staff was accommodating, tries to anticipate what the guest needs/wants. Excellent bath facilities and spacious, well appointed rooms. Meals highlighted locally sourced foods and staff explained and encouraged us to try those with which we were unfamiliar. We were comfortable and felt safe. Excellent location near the center of town.

Although only a few steps, stairs were not completely avoidable. We were asked to make detailed meal decisions in advance when we were not ready for those.

The location was walking distance to the Dougo Onsen area with its numerous shopping arcades and restaurants. The room was spacious and clean. The public baths were amazing. The breakfast spread (you can choose between Japanese or Western) was bountiful and delicious.

Our room was past the large event rooms, so we had to walk through a loud crowd of people milling around which dampened the post-bath peaceful vibe. There was also a smoking room in this area where the smell was leaking out. My daughter was bitten by a spider during the night and we saw a cockroach as we were packing our bags to check out (!).

Great location, beautiful place, cozy Onsen facility, delicious food, top on the notch service, and friendly staffs. We happened to be staying for the fall festival and Mikoshi Hachi-Awase. The hotel is conveniently located for this special tradition. The whole experience was magical.

One of our friends highly recommended this place.

The service is amazing, really. Great staff at the hotel. The breakfast was excellent, both the western as the japanese option. Location can not be better and the room is a great combination of traditional and modern. Would love to visit again.

best accomodation I’ve had in the whole 4 weeks of staying in japan. staff are attentive and polite, excellent onsite facilities - including onsen which I loved. beautifully decorated interior of hotel and the rooms, only stayed one night but wished I stayed longer. good location, excellent included breakfast - the emperor has stayed here so you know it must be good

nothing, all good

The staff was friendly and accommodating, and the room was spacious and comfortable. Enjoyed the welcome snack and hot green tea, as well as the Japanese breakfast. The public onsen was comfortable and not very crowded despite the size of the hotel.

The fish that formed part of the Japanese breakfast was a little cold, hard and too salty, but otherwise everything was great

An exceptional traditional Japanese experience without dated furniture and shared bathroom. We understand why Japanese royalty stays here because that is how we felt. Exceptional

Nothing. Exceptional experience

Wonderful & pleasant staff. Loved their service & bkfast & dinner. Thanks for serving us our French dinner even when we r an hour late.

Slippers for onsen. Painful.. Has to check out at 10am!

Both the Japanese as well as the western style breakfast were very good! The atmosphere in a Ryokan was agreat experience, and the Onsen was another highlight.