From their complimentary to/from pickup from Kurayoshi Station, from check in to checkout, all were amazing. The staffs, while they don’t speak English, are very warm and tried their best to speak with me through translator app. I also had the best meals there in all of my stays in Japan. The location is also situated in the most strategic area of Misasa right at the bridge and the Onsen outdoor. I’ll surely be back.

One thing to improve perhaps is to remove or replace the screen on the glass window that overlooks the bridge. Without that, it’ll be perfect!

this is a traditional Japanese hotel. The room size was fabulous. There was a place to put our luggage completely out of the way, and out of sight. The luggage storage was large enough that we could actually have our bags open for access, but still out of sight.

This would be an excellent property with a few exceptions. First, the facilities are quite old and beginning to show wear and tear. The family bath is in dire need of repair. There were no nearby restaurants. Prior to Covid, there were at least 10 restaurants within a 15 minute walk. However, nearly all of those restaurants are now out of business. The remaining restaurants are only open on certain nights of the week. This is not the fault of the hotel. It’s just a fact that makes the location inconvenient, unless you are driving.

The ryokan has a very traditional feel to it. The baths were nice and they provided all the amenities. The room itself was pretty standard, table, two chairs, two beds, and seperate bathroom. Breakfast was very good with a large variety of foods. The ryokan was located near the center of the tourist area.

The onsen was nice, but a little small and only two types of baths. The whole place is a little old, but they do seem to be slowly updating things.

Extremely friendly staff and cert relaxing and enjoyable overall experience. Onsen highly recommended (inside/outside). Dinner at the hotel restaurant superb and delicious. Extra thanks for offering a spectacular multi-course vegetarian meal as well.

Friendly staff and good facilities. Dinner was served in private room. Hotel checked in advance on time of arrival and entourage was there to receive us and help to park car when we arrived. Refreshment was also served while checking in. Tourist information and shops are within walking distance.

Lovely, spacious hotel with exceptional staff! Our room was a 'standard' but was well above a standard room. It was gorgeous and had everything we needed! The onsens, furnishings and features of the hotel were all 'wow' when we arrived. It is in a great location in the cute onsen town of Misasa.

The restaurant was booked out when we stayed (we were a last minute booking) but it looked AMAZING.

Staff service is good, and property is clean.

Property is not what it looks like on Booking.com or its website, it’s pretty old, with worn out carpets and peeling wallpaper. On a positive note, this gives it an ‘old’ charm.

the room is big enough, staffs are very professional and friendly, the good is excellent

the bathing water is not hot enough in one day. non smoking room still has cigarettes smell

loved the luxury and great service provided. keep up the good work

Great location.