We stayed at Utopia while going snowboarding. It was the perfect place! Warm and cozy, staff was amazing and super close to the city center. The walk to the mountain was very short. I'd highly recommend this hotel for a fairly budget friendly cozy space to stay. Sadly we didn't get to try the breakfast given our times there but it looked yummy. The front bar was also super cute although we never had a drink there.

We enjoyed everything about our stay but only call out is the bathroom is shared. It's really not a big deal, I didn't mind and never felt awkward. Just something to be aware of when booking.

We loved our comfortable room which was large and spacious, with good hanging spaces as well as a strong heater in the room to dry out our clothes. There was an excellent check-in and check-out process which enabled us to enjoy 2 half days on the snow prior to check-in and after check-out. The location of this hotel was optimal as it was close to both the ski lifts as well as the main part of town where all the restaurants and shops are. Loved the cozy facilities like the communal fireplace, bar and in-house onsen. There was also excellent dry room for drying all our gear. 10/10 stay, would come back for sure.

A very minor feedback: japanese breakfast was only offered on alternate days, it was delicious and would have liked to have japanese breakfast everyday.

Great location near to shops and a short walk to the Nagasaka Gondola and ski rentals. Room was very comfortable and shared toilets and baths were very clean. Extra charge for breakfast, alternating between Japanese and American daily. We tried the Japanese breakfast and it was delicious. Cozy lobby with fireplace and a small bar. Public onsen just across the road, very convenient to just pop over for a hot bath. Accomodation provides basket for soap and shampoo, onsen towel and slippers.

The room was way better than we were expecting, and just generally everything from start to finish was so well managed by the staff. Great explanations, allowed us to leave bags slightly early as we arrived before 3pm, and generally speaking everything was super clean and well set up. The vibe in the lobby area was also really nice and we were kinda fascinated by the beautiful fish tank they have there, lol. Honestly we didn’t expect it to be as nice as this from the photos

Nothing really. All great.

Convenient location to township with shops and restaurants and short scenic walk to gondola’s and ski lifts. Comfortable warm beds and good facilities. The Japanese breakfast was exceptional as well. There is a traditional onsen 1minute walk away. Friendly helpful staff with good English 😊 we will stay next time for sure 👍🏼

Huge room with lots of light and very friendly staff. Breakfast was delicious, they even catered for a vegetarian and children, with a different menu each day of our stay. The staff let us use the washing machine for our laundry and gave us a bag of home-grown rice as we left, which was delicious. Location is close to many good restaurants and not far from the bus stop. We were thankful for our stay and would recommend it for solo travellers/groups without children.

I somehow overlooked that there no toilet in the room. Using a shared toilet is not ideal when travelling with a family... thankfully it was kept very clean. The staff are very kind but generally do not enter the room to clean, which can be tough if staying for a longer period. I would've liked if they would enter to change the rubbish bin/towels etc. Also our room's sink had hair in the drain which should've been cleaned. It takes about 5-10min to walk uphill to the gondola, longer with children/in ski boots ;) The lodge's bath was small yet adequate, however only one of the three showers seemed to have hot water, the other two were very tepid.

7nights stay at Utopia was fantastic! We didn't want to leave. Right in middle of the village, close to everything you need, little local cafes & restaurants all walking distance. Easy walk up the hill to main Gondola & Sports Thanxx store for all your ski hire gear. We absolutely loved everything about Utopia. It exceeded all expectations. Shinkansen from Tokyo, then bus to the Village & walk up through the village to get to Utopia. They have a great drying room for your wet ski gear and they are the kindest most lovely family you will ever meet. Breakfast options were yum we loved the homemade traditional Japanese breakfast set which was like a work of art! Immaculately clean shared bathrooms & little Onsen downstairs. Slept on the floor on futons & our room size was large almost small 1 bedroom apartment size easily fit 3 adults comfortably. Nozawa Onsen is a small rustic traditional village where you come to ski & take hot onsens. We feel blessed to have stayed with this family and will definitely be back again!

Nozawaonsen is an amazing place, and the Utopia is an exceptional hotel. The staff was super nice and helpful, from restaurants recommendations to everything we needed. The room was clean, spacious and very comfortable. The location and even the in-house onsen were great. I would come again!

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The location is great, and the hosts are very friendly and accommodating. Especially, a separate heated ski gear room to dry all wet gears is a great addition. I can take wax and edge tools to make my ski top shape for every day. Great !!

Very very kind staff. Near to the ski area . The room has a big space. There is a cozy bar corner and cafe in this hotel. Also kind of a center of this old town. Lots of yummy Izakaya (sake bar) . There are nice free hot springs run by the town near this hotel.

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