Overall a good budget hotel for a short stay. There are many parking spots around - check the prices because they can significantly differ. The hotel parking was full but finding an alternative space was easy (and it turned out to be cheaper). Location is a short walk to Saga station. Room was quite small but fortunately we only had a cabin size luggage. Bathtub looks small but it's actually sufficient for a comfortable shower. Beds and pillows are comfortable. I enjoyed the Japanese style buffet breakfast - it was basic but included rice, miso, side dishes, a piece of fish, fruit etc. There were more items that I didn't try, incl. some Western style food such as croissants, toast and jam. I appreciate that allergens were listed for each item, which is quite rare in Japan!

Bathroom was a bit damp smelling and not easy to ventilate. No natto for breakfast.

Short walk from train station The rooms were bigger than stated in description, or it has good feng shui, because we could open two suitcases in the corridor, it had deep space there for keeping it. In other APA hotels I was, rooms were smaller Cheap washing machines with detergent

The aircon system is old and basic, just a switch on the wall with 4 settings. The rooms were hellishly hot when we checked in. And it took half a day for the aircon to cool it down. In the second room my friends kept in at max in all times, and still it was just a little bit cooling. This need updating

Exception service at every level. The staff are really helpful! I got put in one of the quieter parts of the hotel which was really nice. Had no problems at all. I had a room with a big bathtub which was really nice.

The coffee and tea is not the greatest, but most hotels more expensive than this also use the same quality beverages. There is a convenience store nearby for those wanting better quality products. Perhaps a multi language check in system would be helpful as it’s difficult to use the katakana sometimes.

The rooms were small, as expected, and nice looking, the bed was comfortable, the bathroom was well stocked with amenities, the breakfast was good, and the location was great. They also had BBC TV in English which was fabulous. Bonus feature was that suitcases would fit under the bed!

Nothing in particular

Price, location, and comfortable bed. The hotel accommodated my preference for a quiet room away from the elevator.

Be aware that there are two APA hotels near the station! Check the name and address thoroughly before walking there…

My domestic flight was cancelled due to the bad weather. I came across APA which Paolo from Tokyo covered on YouTube and the staff exemplified the same service standard as the Shinjuku branch.

Small room but clean. Very friendly staff. Close to train station and a lot of restaurants.

Very small room. No fitness, no sauna, nothing besides a room basically.

Convenient location

Helpful staff

Location is excellent, near the railway station.

Cheap and clean

Very small space