Staff were pretty competent with basic English without needing a translation device. I liked the breakfast. There was a choice of beef tongue stew or beef tongue curry in case you're pressed for time in sendai and might not have the chance to try both. Also rice flavored gelato and 4 misos to sample from. Makes breakfast more interesting than other hotels I've stayed in Japan.

Room was a bit small. It's a 10 minute walk from Sendai station and there are nearer hotels along the way. Would be nice if the staff allowed for early check in.

Amazing location from Sendai Station, and it was clean, comfortable, and quiet. Excellent amenities and delicious buffet breakfast with a lot of vegetarian options - it was awesome to be able to try different local specialties! The public bath was super relaxing and clean with clear instructions of how to use it, as well as tattoo friendly. The room was small for 2 people but the layout was good and we mostly spent our day exploring Sendai and surrounding areas.

Nothing, we had a wonderful stay!

I think I’ve found the Best hotel breakfast in Sendai! With ingredients from Sendai and nearby they have prepared a sumptuous buffet line. ALL the dishes were delectable. ALL the staff have provided a pleasantly warm and very attentive service. Bravos! Public bath was nice with 2 wash&dry machines for men. The wifi signal was good. If only the hotel has had the new smart tv with YouTube ready it would have been PERFECT!

The room is small, as most of the Japanese city hotel rooms. But we only use it to sleep, so it doesn't matter to us. The service was great from the staff. Breakfast is adequate using local produces. We enjoyed the onsen bath. Easy walking distance to Sendai station even for my 80 year old mother. Plenty of restaurants around. Great price. Loved it.

Nothing I didn't like.

The hotel was in a very convenient location in Sendai. Close to the train station and to shopping and eating. A small room but cmfortable and clean, and the bathroom was bright and pleasant.

The view out of the small window was not very pleasant, though understanding (looking into the back of buildings).

The room interior and ambience beat my expectation and the money. It is spacious enough for one person to stay, which is rare for the business hotel at this scale in Japan. The location is within walking distance to Sendai station and subway system, which is at the centre of the city, making the transportation easy.

The check in is on the second floor whereas the elevator is rarely available, which is quite inconvenient if you have to carry your heavy luggages through the stairs.

A very comfortable and clean hotel close to the main station. It was easy to walk anywhere we needed to go. Service was very friendly and helpful, they even helped us transfer bags to the next hotel.

Bed was maybe a little too firm but not a dealbreaker. Otherwise there was really nothing we could fault this hotel for. Overall a comfortable stay.

Short walk from the station and close to the shopping street and restaurant ares. The room was more spacious than expected with some floor space. Nice and seemed quite new. The window was isolating the sound well so it was quiet although by a main road. Nice to have a sent (public bath), a bit small shower area and bath, easily gets crowded, but still very nice. Buffet breakfast was very good. A small area but with lots of selections incl regional specialities.

Rooms are of the typical small size but clean and useablel Onsen is clean and with essentials, buffet is 8/10 of both local and western cusune. Staff are very friendly, assisted with my laundry, and assisted with drying when machine cannot dry them enough. location 5-10mim walk to main shopping district. General 4/5 stars

Limited amenities, common lounge is small and old but clean. Pillow are not the best .mattress ok.

Excellent breakfast, onsen and location for shopping and food, with 10 min walking distance from the train station.

Small twin room for family for kids if you have a lot of luggage, but it is still value for money for family because kids stay for free.