Hop Inn Ueno Tokyo exceeded my expectations. Everything that you will need is provided. They offer free freshly brewed coffee, toiletries and there is even an ice machine and a coin laundry. The room is very clean, the bed is really comfy, the linen is superb similar to what you will find in a five star hotel. The location is 10/10. It's a short walk from both the JR Ueno and Okachimachi Stations and the Keisei Ueno Station. Coming from Narita via the Keisei Skyliner is very convenient. A lot of places to eat and shop around. All in all, I highly recommend this hotel. When in Tokyo, I will only stay in this place. I've been to Tokyo many times but this hotel is really the one that fulfilled all my needs and expectations. And lastly, it's really more than worth for what you paid for. A real bang for the buck. See and experience yourself, you will surely enjoy.

Nothing, honestly.

Location was amazing, very clean, suited our needs very well, staff were helpful

Space could have been used/layed out better. Wasn't enough space to hang coats, putting shoes away

Our room was in the 12th floor so it’s very quiet. There is no view in the room itself, but there is in the hallway. The bed and pillow are comfortable, the bathroom is nice. Hotel offers free toiletries and free coffee in the lobby (even at 2am in the morning!) There is a laundry room, it’s 300 yen per cycle and the dryer is 100 yen. There’s always a staff in the lobby to help us. The location is amazing as well, a lot of Family Mart nearby. Close to stations too.

The room is a bit small. Two people with big luggage will not be able to open their luggage at the same time. But this is typical for any rooms in Tokyo so it did not bother us that much.

The facilities were very clean. The room was very well organized despite being small. Everything felt very new. The people were very polite.

The pillows were not very good. Also, there was only one washing machine and one dryer, could have been more maybe.

great location, friendly and service mind staff, very comfortable bed

toilet is very small, inconsistent hot and cold water in the bathroom, free 2 bottles of drinking water only on the first night

Nice location. It's a few walks away from the Yamanote line near the train station.. With very good izakaya and shops around. Room is very neat. Generous amenities! It has washing machine and dryer!

The location is great. The hotel is clean and new. Value for money. I will definitely stay here again.

Nothing. Everything’s good.

Everything was fantastic. Staffs are friendly and helpful. The Room was clean.

However, please be aware of some traffic noise since it is close to the street

close to the market and station, clean and tidy, new hotel vibes.

Perfect location and very clean and quiet🩷