Clean and convenient. The front desk team is exceptional. During our stay, they were able to help us with multiple requests and are very professional and accommodating. Will highly recommend to travelers with family.

Location was in a quiet neighborhood. Close to a few metro and train stations and easy to get to major points of interest in Tokyo. It was interesting to see all of the salary men/women commuting to work. This was our favorite hotel (of 3 we stayed in Japan) and I will definitely look for Mimaru hotels for future trips. We loved that the toilet and shower were separate. My 16 and 19 year olds loved the "bunk beds". Each cubby had it's own light and power outlets. Very clean and modern aesthetic!

As most hotels we encountered on this trip, there aren't a lot of luggage storage spaces to unpack your items. We lived out of our suitcases in all of the hotels we stayed at.

Travelling with 4 of us, our room was like having a small apartment to stay in. That extra space was really nice. The rooms feel like a nice blend of Japanese and Western styles. The location is near the Tokyo City Air Terminal, which made going back to the airport really easy. It's also within a couple of blocks of the Suitengūmae Station, which gives you access to the Hanzomon Line of the Metro. Lots of vending machines and konbini's nearby for snacks. I was concerned that I didn't know enough Japanese to check into a hotel, and I was fully prepared to use a translator app, but the front desk staff are multilingual, so that made checking in and out go very smoothly.

Note that some MIMARU locations have a washer/dryer in your room, which makes it really easy to wash clothes for a large family. This location has a laundry room downstairs. That works, but it can be hard to find free machines when people don't take their laundry out in a timely manner. Also, although there are other Metro lines accessible from this hotel, they are in different stations, instead of all coming to the Suitengūmae station. So if you want the Hibiya Line or the Tōzai Line, it's a bit of a walk, which can be challenging with tired children at the end of a very long day. So you might want to take a longer train route which intersects with the Hanzomon Line somewhere.

The staff!! They are very friendly, accommodating and helpful. They speak very well english too which is helpful for international guests

The price for the extra night we added, months after our initial booking. Would be night to get same rate =)

The room was of a good size and accommodated our family of five comfortably for our stay. The hotel is situated in a nice quiet area, close to train stations and convenience and grocery stores. The kitchen facilities were adequate for preparing some meals when we wanted to eat at home. The room was serviced daily, with rubbish removed and towels refreshed. The staff were very friendly and helpful, and we were even able to check in a little early as the room was available. Luggage is also able to be left with reception prior to check-in. Handy location to Asakusa, Akihabara and Tokyo Station.

The dryers in the laundry room were not very efficient at drying our clothes. We would recommend if using the facilities to add half to a full hour in addition to what you may think you need to dry your clothes

The staff wonderful. From the moment we checked in, we were welcomed warmly by Michelle. The location can't be any better. A short walk from TCAT. A lot of restaurants, convenience stores close to the hotel. A stone throw away from the subway ohstations. The hotel was clean, warm and exceeded my expectations. The room was bigger than I expected. Plenty of room to move around and store luggages. We were cramped. The dining area and tiny kitchen fit our needs. What made the stay more unforgettable are the staff. Special shout out to Michelle, Brian, Kota, Somit and Aisha. Will definitely come back and stay again when I book a vacation in Japan. Worth every penny. This vacation and experience is one for the books

The dryer could be better. Did not really dry out clothes. But not a deal breaker.

Fantastic location in the center of Tokyo. Easy access to key areas throughout the city via Suitengumae Station (only a few mins away). Easy access to the Tokyo City Air Terminal bus station. Quiet neighbourhood. Friendly staff. Good range of shops & restaurants nearby.

Double beds are just two single beds pushed together - a little bit unusual if you're used to sleeping in a regular double bed. No stairs available for regular use (emergency only), so we took the lift every day. Getting it can be slow at times depending on whether other people are trying to use it too. Apart from that, nothing to report!

My recent stay at the Mimaru Nihombashi Suitengame was nothing short of extraordinary, thanks to the exceptional hospitality extended by the remarkable staff members, Risa, Chhimey, Sirhat, and Michele. From the moment I stepped into the lobby until the day of my departure, their unwavering dedication to ensuring my comfort and satisfaction made my experience truly memorable. The first impression of any hotel often sets the tone for the entire stay, and I was immediately struck by the genuine warmth and kindness exuded by Risa, who welcomed me with a radiant smile and a genuine eagerness to assist. Throughout my stay, Risa's attentiveness and impeccable customer service skills never wavered, ensuring that every request was met promptly and with a sincere desire to exceed expectations. Chhimey's caring demeanor and attention to detail further elevated my experience. From arranging dining reservations to providing invaluable local insights, Chhimey consistently went above and beyond to ensure that my stay was nothing short of perfect. It was evident that she takes great pride in her work, and her passion for hospitality shone through in every interaction. Sirhat, with his exceptional professionalism and unwavering dedication, left an indelible impression on me. His genuine concern for the well-being of guests was truly remarkable, and he spared no effort in ensuring that every aspect of my stay was flawless. Whether it was offering personalized recommendations for exploring the city or ensuring that all my needs were met, Sirhat's commitment to excellence was truly commendable. Michele's contribution to my memorable stay cannot be overstated. Her warm demeanor and efficient service added an extra layer of comfort to my experience. From assisting with check-in to promptly addressing any inquiries, Michele's professionalism and dedication to guest satisfaction were truly commendable. Wonderful long stay overall.

Nothing really. Overall, the value of this place is fantastic. Great location too!

I liked the interior design and the size of room very much. But since we stayed in much better places in terms of price performance during our two-week Japan holiday, if we come again, I will look for other places in Tokyo. If I can't find it, I can stay here again.

Due to the viaduct (highway) passing nearby, there is a deep road noise at night, although it is not very disturbing. The air conditioner indoor unit definitely needed cleaning. It would be nice if there wasn't the smell of food coming from the restaurant nearby.

Great location! Stone throw away from Suitengumae metro station and TCAT! Room is spacious and super clean. There is a family mart located just outside the apartment.

The basic room cleaning is indeed very basic. They don't help to throw the rubbish not place inside the bin. The bin is too small to hold the rubbish. In the end, we need to bring out to throw. And they don't throw the empty instant noodle cup placed on the kitchen top. In addition, hard to get a vacant washing machine too. Last but not least the pillows were very flat and I used the sofa seat as my pillow!