Great Location in a quiet (for tokyo) area. 5 min walk to train stations. Self check in with assistance if required. They also held our luggage for several hours after check out which was great. Public baths were a decent size and very relaxing. Staff all very friendly and polite and were very helpful even with limited English. Towels were refreshed daily but you could also have sheets changed and room cleaned if you didn’t put the notice on your door. Large room for Japanese standards, good sized bathroom as well. Always great pressure with the hot water too. Comfortable mattress. The cupboard with hanging space was nice too. Complimentary cold water in the fridge each day.

The pillows - they’re normal for Japan but they are so small and thin and contained lots of what felt like beads. We asked a few times for extra pillows but they were not available. We bulked them up with towels and the hotel supplied pyjamas to make it more comfortable. The breakfast was expensive for what it was - ¥1800 and it wasn’t very good, but we did not pre pay this, instead only paying once, so I didn’t mind. It is easy to go and find food elsewhere.

- Room is spacious (over 200 sqft) and renovated/new - Spacious bed (queen size), very comfortable blanket and mattress - Professional, friendly and helpful front desk staffs - great location, Lawson, Family Mart & 711 are all within a minute walk, three subway/train station nearby, safe neighborhood

No air conditioning option during Nov as they have central air conditioning/heating system. As of Nov 27, they have switched to heating system. However, the issue is resolved by switching to a higher floor and opening the window. The staffs also sent us an individual cooling system/fan to help keeping the room cooler.

Location of the hotel was very convenient and easy to get to main attractions.

Breakfast offering can be improved, but it may be a matter of taste.

The location was perfect, very close to the metro. We took the monorail from Haneda airport to the end and then walked to the hotel. Plenty of restaurants and 711’s in the area. The staff were super friendly and very helpful.

N/A

Staff was great and friendly and the location of the hotel was very convenient!

I would like to be able to choose between having heating or air conditioning. When we stayed, the hotel turned on the heating system by default and switch off the air conditioning, which meant that I had no choice but to use the heating. Even though it is cold outside, I would like to be able to use the air conditioning especially when sleeping. Having just hot air blowing out of the air vents made the room feel really stuffy and uncomfortable. I ended up not turning on the heater during my stay which meant that there was no ajr circulation in the room which made it slightly uncomfortable.

Location was great. Room good size, fire Tokyo standards. No problem s with cleaning. I would come stay again.

Only one pillow supplied for each Bec and it was not the best at that. They could off supplied more pillows and of different types. The one supplied had bean bag balls at the base.., really different and uncomfortable.

1. Convenient location - 10 min walk from train and skytrain stations. There's a Seven-11 and Lawson very close by and several other restaurants and eating options. 2. Staff was extremely courteous and helpful. Smooth check-in and check-out. 3. Room was a decent size and equipped with night clothes, slippers, safe, refrigerator and kettle. 4. Good pressure in shower. 5. There is a microwave, ice-machine and vending machine in the floor corridoor.

1. My room overlooked the railway tracks and quite a lot of train noise came into the room. This was disturbing on my first day, but then I got used to it. 2. Tokyo rooms are generally quite clean, but this one had some debris on the carpet near the bed and also a previous guest must have cut toe nails which was not cleared.

Despite we arrived in the midnight, the frontdesk replied the message very soon and the staff was quite nice. We saw a lot foreign travelers and the staffs here can speak English and very friendly. Although the location of the hotel is in the middle of 2 stations but on the other hand it has good access to take JR, 2 different tokyo subways, and the monorail line (which is very convenient to get to the Haneda airport). FYI, it took 8500 JPY via TAXI from the Haneda airport to the hotel (as we had to take a TAXI when we arrived in the midnight) ---which was relatively affortable considering the TAXI fee is quite high in Japan. There are several small drugstores, supermakets, and convenient stores nearby for shopping. The hotel is near the Tokyo Tower, and not very far from Ginza. Easy for tourists' sightseeing without taking a subway. The room was relatively big (regarding that the hotels with the same cost are usually very narrow)--- we used the twin room and still we were able to open 3 suit cases for packing. We could hear a bit noise from the railway but it was bearable and not annoying. There is a big bathing place (which provides several brands of shampoo), vending machines (with soft drinks and Japanese beer), and a smoking room on the 13th floor. There are enough resturants around for a breakfast or a dinner. We enjoyed our stay here and we highly recommend.

There's nothing to complain! If I have to say that there's a small accident during the stay: the 13th floor's bathing place needs the room key-card to get in. I used the room key-card to enter but forgot it in the locker while I got out, hence I had to stay outdoor, wait for someone to let me in---unfortunately there was someone using the hair dryer that making a noise, prevented the people inside to hear my knocking at the door LOL. It might be nice if there was a quick access to call the staff (although I understand that I can use the phone at the elevator but it's time consuming and I worried that my Japanese is not good enough to express myself). It was a little awkward standing outside the bathing place in the middle of the night LOL.

Great BATH my skin felt incredible afterward. Awesome breakfast love the atmosphere. The staff courteous, held my luggage.

I was missing an item, my lock from luggage.

Room and everything met the standard. They also moved our sent luggage to be in our room so we didn't need to carry them to the room by ourselves. I liked the smell of the hotel. Not sure how to explain but the smell was similar to their soap/shampoo products inside the guest room. Near Hotel had supermarket, 7-11, Lawson and family mart.

We had breakfast 2 days but they had the same menus. Also, the grilled mackerel fish had fishy smell which I never found this on other hotels I used to stay in Japan. I always believed that Japanese was the best when coming to grilled fish so I was kind of disappointed with this. I could tolerate the fishy smell (I'm from Thailand where I could eat Plara - ferment fish) but this one made me uncomfortable to eat.