Close to the airport. The standard king room was sufficiently large enough for us to spread out our suitcases and enjoy a little extra elbow room despite the fact that it says it’s only 129 ft.² on Booking.com. We almost did not stay there because of that stated room size, but we were quite surprised that it is larger than that. The breakfast room was also large and the breakfast was a full hot and cold offering. We did not use the pool, but it looked clean and heated and the room was also very warm which would’ve made it enjoyable. The area felt safe and the parking lot was well-maintained also. We will choose this hotel when we fly in and out of Denver in the future.

Nothing

The breakfast far exceeded my expectations. The quality of foods and multitude of options were a great surprise at such a fair price. The pool was clean and the perfect size. I was thoroughly impressed with the small details; including makeup remover wipes in the room, quality shampoo/soap/lotion, and plenty of pillows. The staff was incredibly kind, and the airport shuttle was on-time and clean.

There were a few parts of the room that were a bit outdated or dirty, but the room was very clearly cleaned and given the attention it deserved before my stay.

Convenient to airport with shuttle.available.at all hours. Room was fine for the price and location.

The desk staff was exceptional and professional in assisting with my check out and arranging the shuttle to DIA. When asked if I needed the shuttle, I responded that I needed Uber to drop me off at baggage checkin on a level different from the one used for hotel shuttles. He immediately reassured me of a curb service baggage check in on the shuttle level. Plus I recently had surgery and was using a walker. The desk staff moved my bag from my room and alerted the shuttle driver about my need for curb side baggage checkin. The driver and desk staff were five star gold and invested in customer satisfaction.

During checkin the evening before, the desk staff seemed inexperienced in handing any situation out of the basic service. I was somewhat reluctant to stay but was too weary to change to another hotel. When there was no cart available at the entry, the response was that it was in someone’s room. When asked if I could leave my bag in the lobby until the cart was returned, the response was we cannot be responsible. I finally was able to ask a client to help and he graciously carried my bag to my room. The next morning, the cart was not in the entry, so the desk staff graciously agreed to retrieve my bag from my room and transfer to the lobby for the shuttle. I was using a walker with both hands and with difficulty.

Clean rooms

The first staff member a guy was very friendly. The lady manager was a little to rude fir my liking. The guy didn't charge the room since he thought it was paid thru 3rd party I thought booking.com had charged the room honest mistake. But lady called said your card was declined, it didn't send me a notification. So went to the front and lady was really dry and rude. Used the same card didn't even tell me if it went thru I had to ask her. She saids yes .... then I had to ask her is that all or you need something else. She was like that all .. I was like damn wtf ...

Rooms were clean & very comfortable. Hotel is close to the airport and has a shuttle. Even being close to the airport hotel was still pretty quiet

Check in/check out staff were not the friendliest. My flight out of Denver on my 1st leg got moved up by an hour and the shuttle that is supposed to run every 30 couldn't take me when I needed to go because I "signed up for a later time". I had 15 minute till the next departure but they said NO ONE was available for over an hour so I had to pay for Uber. Extremely frustrating since I specifically booked a hotel WITH 24 hr shuttle service.

My flight was cancelled. They offered free 24 hour shuttle service and free parking. The receptionist was extremely patient as I called a few times regarding the shuttle pick up service from the airport. She was cordial, efficient, and kind.

There wasn’t anything I specifically loathed. It isn’t a five start hotel, but overall the price was reasonable and fair as compared to the other DIA hotels that charge for parking and shuttle services.

I was honestly so impressed by the caliber of the housekeeping at this Baymont Inn! There were bows on the toilet paper and everything was done very thoughtfully by the housekeeping staff. They have Dove products for all toiletries and they were awesome. The staff at the front desk was excellent and check in/out process was extremely simple. The pool looked good but didn’t get to stay.

The breakfast could have had a bit more robust options but overall was serviceable as a continental breakfast.

Room was comfortable, bed good, had a coffee maker, the didn't have a small refrigerator or microwave, which is always a add on. Breakfast was good

Hotel offers 24 hour airport shuttle, which is great , however on booking. com st least it indicates the shuttle runs every half hour, however after realizing this might not be the case , called the hotel and was told no its on call , been good info to have up front

When we had a problem with the room, they moved us to a room that worked for our needs. Our second room was very nice, and we enjoyed our stay with the hotel. In a great location, easily able to get to great place to eat by walking. All of the staff was wonderful and kind.

Our first room was not that clean. The bathrooms that were for everyone to use out in the front part of the hotel was not clean and the trash cans throughout for everyone was not picked up. The breakfast was NOT, one day there was bacon, eggs, cream cheese, milk, and other items but the next day they ran out of milk, only eggs with nothing else, and only strawberry cream cheese which most everyone did not want to eat at all.