I thoroughly enjoyed my stay at the hotel. The location is fantastic, conveniently close to everything I needed, making it easy to explore the area. The room was spotless and well-maintained, providing a comfortable and relaxing environment. The staff was exceptional, everyone was incredibly friendly, always ready to assist, and greeted me with warm smiles that made me feel right at home. A special shoutout to Hisham, who went above and beyond to ensure my stay was memorable. His outstanding service truly stood out and added a personal touch to my experience.

Nothing

I am very satisfied with this choice. The staff is AMAZING! Everyone was super friendly and helpful! I stayed 4 nights and All my requests were done in no time. Always smiling, always respectful and ready to assist. The room was clean and comfortable for me. Provided kettle, hairdryer, iron and iron board, water, cleaning service everyday. The location is amazing. I walked everywhere. Close to Zaytunabay, to promenade. I walked to Hamra street as well (if you dont mind 20 min stroll). The staff helped me to get a tour to Byblos, Jeita Grotto. The only catch might be that the sound isolation is not very good in the room. You can hear ppl in the hall and cleaning in the next room lol this might be an issue for those who like to sleep in till late, but wasnt my case so I was fine with it. Overall 10 out of 10. I will definitely stay again next time I travel.

I believe this an excellent proposition hotel for short stays or stays that you would spend considering most of your day outside the hotel. Location is great in the middle of one of the busiest areas in Beirut surrounded by so many dining options and in a walking distance to the sea side (zeytouna or corniche). Beds are comfortable. Most of the team (not all though) is very welcoming and hospitable. I believe Guest Satisfaction is a priority for them and they will make sure to attend well to your stay.

Room size is compact but suitable to manage 2 people in the room coming back to rest in their space. They have nice balconies but the furniture is incomplete as they kept one chair per table for double rooms. Towels are not in great condition, a bit overly used and washed… this gives the impression of using poorly presented towels. The hotel doesn’t present sustainable solution by using the existing shower amenities. Last but not least the arrival experience could have been better for me, but that wouldn’t be a reason for not returning to the hotel in the future.

Every member of the staff went above and beyond to ensure that my stay was nothing short of perfect. I would like to extend a special thank you to Hotel Manager Elsi for her outstanding leadership and dedication to excellence. The Reservations Manager Amira for her attention to detail and professionalism. The receptionists - Hassan, Bassem, Hisham, and Amir - deserve special recognition for their warm welcomes and willingness to assist with any inquiries or requests.

Situated in the vibrant heart of Beirut's downtown area, this hotel boasts an exceptional location, conveniently close to various attractions and markets. Guests can easily explore the city with the added convenience of a parking lot. The hotel is known for its prime location and warm and friendly treatment of employees, who are consistently greeted with welcoming smiles. The rooms, designed for the comfort of two guests, are well-appointed with all necessary accessories, ensuring a pleasant stay.

Size of Bathroom

We enjoyed our stay at Ramada, they are professional and care about making their guests enjoy their stay. It’s a big hotel however and their primary interest is making money and you can feel that. Everything related to the hotel is immensely overpriced so we chose not to use their services very much. We do not feel the people in the reception gave us any valuable advice on what to explore in Beirut or Lebanon or anything related to making it a good visit in general. This was not the case for the people in the Lounge however, we found them to be much warmer. If it wasn’t for the people in the lounge I would’ve given our stay a 4/5, but the people that worked there especially Charbel was very kind and because of him we give our stay at Ramada a 5/5.

The staff are one of the best ever without exception , very friendly, willing to help at all time from the Porter to the manager, had a problem with the transportation company before my flight and Amine was on the night Shift he did his best to find me a solution and thanks to him I was on time for my flight. A big thank you for all the staff .

Reception was a bit small but for the service I received I didn’t even bother.

I loved the location,it was perfect. The hospitality was topnotch, and the staff were all amazing,courteous, and helpful. Breakfast was good and very tasty. Nour,Hassan,Ahmad, and all the guys in charge of breakfast were excellent. They decorated our room with beautiful roses prior to our arrival, and that was so sweet and thoughtful. They also allowed us to check out late for free,they waived the late checkout fees and told us not to worry about it, that left us speechless and so happy. We stayed in 3 hotels in beirut, and this was the best hotel of the 3. Very beautiful and lovely hotel with excellent service. I had a very beautiful stay.

Nothing

The hotel location is perfect near all the important attractions hotel staff starting from Mr Paul the manager made sure that we are enjoying our star amira gave us and amazing room and recommend near places to visit was so helpful ahmad and hisham and wassem really made us feel home giving us an amazing experience I do recommend this hotel the people who work there makes u feel as ur part of the family

Nothing just perfect

Alsy the revenue manager was very present and professional and solved some issues I had regarding my booking. The front desk staff “ Nour, Hassan, Olyana & Ahmed “ made me feel home. They were so friendly, kind and extremely professional.. I felt like I’m their friend not their guest .. wish all hotels had a staff like them. Even the bill-boy Ahmed Younes was so kind and helpful and was never cheesy or pushy like how it is in other hotels. The hotel is very centered and very clean. Room is modern and comfortable. Room service was very good .

The hôtel needs clear signs outside, my rides were lost many times trying to pick me up from the hotel.