We managed to upgrade our room, so in the end of stay we stayed at the Medical SPA hotel, not at the MEDEA Appartament. Overall, quite classical SPA hotel with a new infrastructure. Very friendly and warm welcome staff, although some of them, especially, staff of medical procedures, do not speak English. We were very happy about the breakfast with a very wide choice. In comparison, the lunch and dinner were quite scarce. The medical procedures are of high quality. Room was spacious and extra clean, ladies made cleaning every day. As located a bit outside of the downtown there are many possibilities to go for a walk, surrounded by pin forests. We appreciated that there is always a surveillance guy at the SPA center, it is good for your security being on water.

SPA center somehow came as a dissapointment. It is quite small and was overcrowded in the peak hours. In addition, not a big choice at the SPA center, there is one pool, only one small jacuzzi, 2 saunas and a thermal bath.

Location, tranquility and peacefulness. Really enjoyed the SPA and also the room was very spacious for my family of four people.

Bear in mind a refreshing walk to the center of the town. Nothing challenging but for those looking the proximity to the center might be the issue. Other issue was the camp beds provided for my kids to sleep - such thin and rock hard mattresses were a real disaster. I would expect that the hotel could do an extra effort and spend some euros more to have more decent and better camp beds with softer mattresses.

Clean room and swimming pool zone, friendly staff, delicious breakfast.

The room was not in the same building as swimming pool zone, so it was difficult and tiring with our 2 year old to put all of our coats, caps, shoes and go to the next building with all stuff. There was no separate space for little kids to swim. Also, breakfast area was too crowded.

Great service, outstanding staff, nice location, tasty food, spacious rooms and not overcrowded.

A bit outdated apartment (especially bathroom). Family apartments are in a different building than restaurant/spa & swimming pool, so, less comfortable to move between two buildings.

Amazing service, especially would like to thank receptionist Loreta for being incredibly helpful. Very quiet place, delicious breakfast, pool & sauna area - exceptional. Staff are very professional n caring. Thank you very much.

Nothing, everything was great.

Very spacious apartment- two rooms with kitchen area in one of them and with private small jacuzzi! Two TV sets (not smart though and the second in the bedroom was very small ~20").

Cheap IKEA furniture.

Design and interior were great, perfect service, beautiful view from the balcony, new clean spa area

Everything was great. It is a bit far away from the city center, so if you don’t have a car it will take about 30 min to get to the main attractions / landmarks

Pools and saunas

Rooms are too hot - we reported AC which couldn’t control but nothing has been done about it and we had another night of heat

Very relaxing, very fine restaurant and spas

Our room was not cleaned once, despite our friends staying in the rooms either side of us, having it cleaned everyday

most of all we are grateful for nice patience attitude to us. I had some problems with my car, security and managers from the reception helped a lot, we do really appreciated their help and support