Very professional and friendly front desk staff (Singh, I think is his name). There was a problem with our booking which he helped us resolve, and then he upgraded our rooms. This was greatly appreciated because it was so late at night when we checked in, and we were very tired and not in the mood to deal with logistic problems like this haha Clean, big room with a very comfortable mattress and pillows Great shower Ample parking Just off the main road so it’s quiet Nice blackout curtains that keep out the lights Only two floors so the hotel isn’t noisy at all, and don’t have to wait so long for the lift haha

The sink is in the room which is a bit unusual but that’s a really minor thing!

I left my laptop bag in the room during the check out. The staff (marina it I'm not mistaken) who worked on 1.11.2024 is so honest and responsible. She sent the bag directly to me in the lobby. Kudos to her and the hotel team. I'm really2 appreciate it. The food is great. Will definitely come again

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Strategic location as it not really near and not too far from the main road. Provided parking is extra point

Bathroom: Bathroom door cannot be locked. A part of the glass wall is transparent. Hence, it might be a little bit inconvenient if u have accompany. Lobby: Not really related, but the lighting at the lobby area is quite dark. Iron: I would love it soooo much if iron is provided in the room 😬

Large parking area and large bed for our small family

Too many functions during my stay - 1) Birthday party until late night, many people in the lobby and had to park outside from parking box (with guard permission) 2) birthday celebration at cafe in the morning - had to move to other table after sitting when staff said certain tables is reserved (probably last minute booking), no "Reserved" card displayed on the table.

Nice ..clean hotel..looks new..comfortable..overall excellent..

Adviced to book parking for guest who r stay in the hotel especially heavy raining & have many people for dinner event.staff unable to manage and booked parking once guest went out to buy something.we have to get very far park than lobby.only that to improve on this..TQ

Cosy big bed Fresh linens Bottled water provided Hot and cold water available at lobby High water pressure for shower Enough electrical sockets to recharge handphone Given an upgrade on bedsize

A bit far from the city centre Industrial area

The room is clean and comfortable. The location also strategic being in the middle of Ipoh city, let you have easy access to the attraction places around the city.

The parking lot was limited, need to improve on this.

Overal is okay

No smoking area at the top of room. All entire room are not allowed for smoking. Customer didn't have a choice to choose the room with free smoking. At least, do a smoking areas at the top so customer not have to up and down with elevator if want a have a smoking.

The place is very nice and clean. It exceeded my expectation. Will definitely return on my next trip to Ipoh

The room is bright, TV channels are in proper order, hotel is clean throughout. The location is quote centralised and it's away from the buzzling of city , like traffic jam and noise.

Perhaps, can consider putting shades in the park lots.