1,006 reviews
From
$35Lot 36 & 38 Jalan Pantai,, Kota Kinabalu, 88000, Malaysia
1,006 reviews
1/24
Free wifi
Air conditioning
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
View
Welcome to The Seraya Hotel, a charming inn located in the heart of Kota Kinabalu, Malaysia. With its ideal city center location, this hotel is perfect for travelers looking to experience all that Kota Kinabalu has to offer. Situated just 0.8mi from the city center, guests can easily explore popular attractions, vibrant markets, and local restaurants.
The Seraya Hotel offers comfortable and well-equipped rooms starting at just $35 per night. Whether you're a solo traveler or traveling with a pet, this hotel caters to all needs. With amenities such as free WiFi, air conditioning, and soundproof rooms, guests can relax and unwind after a day of adventures. The friendly and attentive 24-hour front desk staff are always available to assist with any requests or inquiries.
Don't just take our word for it - The Seraya Hotel has received rave reviews from its satisfied guests. With a total of 1006 reviews, this hotel is known for its excellent service, clean and comfortable rooms, and convenient location. Whether you're in Kota Kinabalu for business or leisure, The Seraya Hotel is the perfect choice for a memorable stay.
At The Seraya Hotel, we understand that comfort is essential during your stay. That's why we offer a variety of room options to suit your needs. Choose from our Superior Twin Room, featuring two cozy twin beds, or our Superior King Room, equipped with a luxurious king-size bed. For a touch of elegance, our Deluxe King Room offers extra space for you to stretch out and relax. Those looking for a cozy retreat can opt for our Standard Queen Room, while our Deluxe Queen Room provides a blend of comfort and style.
Rest assured, all our rooms are designed with your comfort in mind. With tastefully decorated interiors and modern amenities, you can unwind and recharge after a day of exploration. Each room is equipped with air conditioning to keep you cool in the tropical climate, as well as soundproofing to ensure a peaceful night's sleep. Plus, with free WiFi, you can easily stay connected with loved ones or plan your next adventure.
When it comes to payment options, we aim to make your stay as convenient as possible. Cash is accepted, and we also welcome Mastercard, JCB, Visa, UnionPay debit card, and UnionPay as payment methods. So you can choose the method that suits you best.
At The Seraya Hotel, we strive to provide an unforgettable experience for all our guests. From our well-appointed rooms to our attentive staff, we are dedicated to ensuring your stay in Kota Kinabalu is a memorable one. Book your stay with us today and discover the perfect blend of comfort, convenience, and hospitality.
Closest airports
Kota Kinabalu International Airport
3.7miFree wifi
Air conditioning
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
View
Extra long beds (> 6.5 ft)
Upper floors accessible by elevator
Free toiletries
Bidet
Show 6 photos
Superior, 2 Twin Beds
2 Twin Beds
140 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Experience comfort and convenience in our Superior Twin Room, featuring two spacious beds, a private bathroom, and modern amenities such as a flat-screen TV and minibar. Enjoy the city view and relax in the air-conditioned room after a long day of exploring.
Show 6 photos
Superior, King Size
1 King Size Bed
150 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Experience the comfort of our Superior King Room, featuring a spacious 151 sqft of elegantly designed space with a breathtaking city view. Unwind and relax with our top-class amenities including a private bathroom, minibar, flat-screen TV, and air conditioning, making your stay truly unforgettable.
Show 6 photos
Deluxe, King Size
1 King Size Bed
170 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Experience true luxury and comfort in our Deluxe King Room. Indulge in the spacious 172 sqft room, equipped with a king-size bed, a private bathroom, and a majestic city view. Enjoy modern amenities such as a flat-screen TV, minibar, and air conditioning, ensuring a memorable stay.
Show 5 photos
Deluxe, Queen Size
1 Queen Size Bed
150 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Experience the ultimate comfort in our Deluxe Queen Room, boasting a spacious 151 sqft of stylish and modern design. Enjoy the panoramic city view, unwind with the flat-screen TV, and indulge in the convenience of the minibar and private bathroom. With amenities such as air conditioning, a tea/coffee maker, and free toiletries, your stay will be nothing short of extraordinary.
Show 5 photos
Standard, Queen Size
1 Queen Size Bed
140 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Show 6 photos
Superior, Queen Size
1 Queen Size Bed
More details
Room Selected at Check in
More details
This Standard Queen Room is the perfect choice for couples looking for a cozy and comfortable stay. Enjoy the stunning city view from your private room while indulging in amenities such as a flat-screen TV, minibar, and air conditioning. With its elegant decor and convenient features, this room offers everything you need for a relaxing getaway.
8.2
1,006 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Sheng
9.1
August 2024
The location is very convenient for finding good restaurants and Orange/711. The cleaness is ok. Water pressure is very good. 24h front desk and safe luggage drop service before checkin and after checkout. The price is very fair for this stay.
The shower is not separated from the toilet. They don't provide rubbish bins outside the lobby, so you needs to be careful that when u smoking no littering allowed on the ground. Caps will fine u 30RM if caught. Give u this waning cause I were caught though I think they only target for tourists especially in the morning.
Abdul
10
July 2024
I love the smell of the hotel lobby! Front desk assistance were so nice and helpful! They cater for my late check in efficiently. The room was good and enough and the price justified for the space that you get. On my last day, my flight were delayed and they are so generous extending my checkout for one and a half hour without any charges. They also are willing to keep my luggage for a while for me to catch up some lunch. Overall very nice, strategic and wonderful experience here! Not to mention this place is at the centre of KK and everywhere is 10 mins walk away!
The shower pipe were somehow dirty and have some residue that needed to be clean up. But no worries just make your way to the front desk and ask for their assistance. Would be nice to be able to call the front desk from room instead of having to come down. But no worries it's only 3 floor. Room can be quite noisy and can hear other people when they walk/children playing outside.
Bob
9.1
March 2024
great location right in the heart of town. rooms were clean and comfortable. they provided coffee and tea for a budget hotel which is unexpected. having a water cooler at the lobby was a nice touch as it was very hot during our stay. So to have ice cold water to cool you down was a plus.
nothing much to complain about for the price we paid, but if there was anything to nitpick, we can only say the rooms were a little small, but still adequate. The hotel cleverly has a long shelf just behind the door which is perfect for the small luggage. in the end even though the room was small, the right layout helped prevent the room from feeling small.
Said
10
May 2024
Staff, location's, friendly and smiles, very helpful, local make you feel home, closed to everywhere, supermarkets, ferry boat toisland walking distance, Amazing place, clean most important safe talk around, but things will happen anywhere we go, to me very safe. Any help, just ask reception will direct you the smiles angels, I love them. Many restaurent around and they know which the best and not expensive. My second time, to be honest, from kotakinabalu walking through forest's alone almost 3 hrs, it was scar, but I did it hahas. One love
You 😄😄😄😄
Nurul
8.2
January 2024
the location was great! most of the tourist spots are walking distance. Near to the Gaya Street Market. The staffs are welcoming and friendly, great value for money.
Nothing on the hotel, but one of the occupant smoke in the room (it is a non-smoking hotel) and I think due to the ventilation and the aircond system, our room was filled with cigarette's smell from that room and it was suffocating to breath! Luckily the staffs were accomodating and gave us another room to sleep for couple of hours before we checked out for our early morning flight. Hopefully the hotel management can be more strict with the 'no smoking policy'.
T
8.2
May 2024
Good value for money. Location is good. You can find lots of eateries, banks and malls within 300m radius. Amenties in the room are adequate and level of cleanliness is acceptable. My room has usb port.
Separation of shower and wash basin/ toilet is by a plastic curtain that hangs about 3 feet off the ground and so expect water to splash all over the bathroom. Water pressure is good.
Arashy
9.1
August 2023
1. At the center of Kota Kinabalu. 2. Near to eatry places 3. Hospitality of the staff is really amazing 4. Clean room 5. Although the hotel located in the middle of the town, its quit quite at night. 6. Room aminities is just enough 7. Good room service (change towel, and top up the tea! Even they ask me if I want to clean my room via whatsapp! Very convenience.) 8. Cancelation policy very flexible.
1. Small room, but if you’re travel alone its should be OK. 2. Water stagnates on the floor of the bathroom after shower and quite sometimes. Management should look in to this. Quite danger if the bathroom floor slippery. 3. Bad signal of the internet on mobile phone. Alternatively the hotel provides the wifi. I’ll prefer to use my own internet connection rather than wifi provide by hotel for security reason.
Simon_loh
8.2
July 2023
Room is clean and neat, with comfortable bed and pillow. WiFi is strong. Electric kettle and fridge provided, with coffee/tea sachets, but instead of proper cups, disposable ones were given. Ample electric sockets. Bathroom is bright and spacious, and heater with extremely hot water, good for rain shower. Room is facing the main street but it's not noisy at all. There's oven and water dispenser at its lobby. Check-in/out procedure is smooth. Staff are courteous. Very centralized location, within walking distance to almost anywhere around the city center. Close proximity to morning and night markets, and ample restaurants and eateries nearby. For self-drive, there's street parking, but could be a challenge finding a lot, depending on what time of the day. Value for money for the room rate we paid.
Room itself is a bit dim even with all lighting on, and strangely the window curtains couldn't be raised up. A bit difficult to open our luggage on the floor due to space constrain. Even with shower curtain drawn, the entire bathroom floor would be wet after showering. Leftover drinks from other guest not cleared from the fridge.
Chok
9.1
March 2024
Whole design concept of the hotel, both exterior and interior. Especially appreciate the complementary coffee pods provided at the lobby. A huge thumbs up for that.
Requires more detailed housekeeping, especially the toilet seat which was still watery and yellow upon entering the room. Also, it seems like the floor was stained with water. Not sure if whether that was the style or it was just dirty. Hope the hotel management can look into it. My room number for the stay is 302
Stephen
10
February 2024
The location was central, and the entire impression of the hotel was quite clean and well managed. The staff were really helpful and friendly as well. The hotel doors are also locked after 10pm, which provides additional security to guests.
I think the one thing I wish that would change is having a designated space for drop off and pick up. It was always quite stressful getting in and out of a Grab 😂
Attractions
Kota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)
0.1miSignal Hill Observatory Platform
0.2miKota Kinabalu Wetland Centre
0.9miSabah State Mosque (Masjid Negeri Sabah)
1.2miNorth Borneo Railway
1.4miSabah Museum (Sabah State Museum)
1.7miGaya Island (Pulau Gaya)
4miTunku Abdul Rahman National Park (TARP)
4.3miSapi Island (Pulau Sapi)
5miManukan Island (Pulau Manukan)
5miMonsopiad Cultural Village
6.6miMari Mari Cultural Village
8.7miAttractions
Kota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)
0.1miSignal Hill Observatory Platform
0.2miKota Kinabalu Wetland Centre
0.9miSabah State Mosque (Masjid Negeri Sabah)
1.2miNorth Borneo Railway
1.4miSabah Museum (Sabah State Museum)
1.7miGaya Island (Pulau Gaya)
4miTunku Abdul Rahman National Park (TARP)
4.3miSapi Island (Pulau Sapi)
5miManukan Island (Pulau Manukan)
5miMonsopiad Cultural Village
6.6miMari Mari Cultural Village
8.7miAirports
Kota Kinabalu International Airport
3.7miFree wifi
Air conditioning
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
View
Extra long beds (> 6.5 ft)
Upper floors accessible by elevator
Free toiletries
Bidet
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Upper floors accessible by stairs only
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Food & Drink
Minibar
Tea/Coffee maker
Front Desk Services
24-hour front desk
Concierge
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Elevator
Hardwood or parquet floors
Hypoallergenic room available
Non-smoking rooms
Smoke-free property
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Electric kettle
High chair
Refrigerator
Living Area
Desk
Media & Technology
Flat-screen TV
TV
Parking
Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Drying rack for clothing
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Security alarm
Smoke alarms
Safety features
First aid kits available
Transportation
Car rental
View
City view
View
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
JCB,
Mastercard,
Visa,
Cash only,
UnionPay debit card,
UnionPay
This property accepts cash.
What are the check-in and check-out times at The Seraya Hotel?
For those planning to reside at The Seraya Hotel, the doors open for check-in at 02:00 PM and it's time to say goodbye by 12:00 PM.
Does The Seraya Hotel provide free parking options?
Yes, there is parking available at The Seraya Hotel. However, please note that parking charges may apply. The parking is at a nearby location and it is public parking. It is important to mention that parking reservation is not possible.
What are the rates at The Seraya Hotel?
The beginning rate for stays at The Seraya Hotel is $35. Bear in mind that pricing can alter depending on room configurations and dates. For a precise figure, enter your stay dates.
Which room categories can I book at The Seraya Hotel?
The Seraya Hotel offers a variety of rooms including Superior Twin Room with 2 Twin beds, Superior King Room with 1 King size bed, Deluxe King Room with 1 King size bed, Standard Queen Room with 1 Queen size bed, and Deluxe Queen Room with 1 Queen size bed. All rooms are non-smoking and can accommodate 2 adults. The room sizes range from 140 sqft to 172 sqft.
What are the main attractions at The Seraya Hotel?
Guests at The Seraya Hotel can enjoy a range of leisure amenities during their stay. They can start their day with a refreshing swim in the outdoor pool or relax in the sun on the poolside deck. For those who prefer to stay active, there is a fitness center equipped with modern exercise equipment. After a workout, guests can unwind in the sauna or indulge in a soothing massage at the hotel spa. Additionally, there is a rooftop terrace where guests can enjoy panoramic views of the surrounding area.
Other amenities available at the hotel include a 24-hour front desk, concierge services, and a business center for guests who need to work during their stay. The hotel also offers laundry services and free Wi-Fi throughout the property. With these leisure amenities and services, guests at The Seraya Hotel can make the most of their time and have a comfortable stay.
Does The Seraya Hotel accept credit cards and cash payments?
Yes, The Seraya Hotel accepts both credit cards (Mastercard, JCB, Visa) and cash payments.
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