Wonderful Stay. I had a fantastic experience. The staff were incredibly friendly and accommodating, making check-in and check-out a breeze. The room was spacious, clean, and well-maintained, providing a very comfortable environment to relax. The bed and pillows were so comfy, ensuring a great night’s sleep. Additionally, parking was convenient and easy, which made it stress-free during my stay. Overall, I highly recommend this hotel for anyone looking for comfort, convenience, and excellent service.

I had a generally pleasant stay at here but I did experience some issues with the room service food. The Chicken Chop I ordered was unfortunately not cooked properly and was still raw inside, which was quite disappointing. However, the other dishes, especially the Hainanese Chicken Rice, were absolutely superb and exceeded my expectations. The flavors were spot on, and the presentation was excellent but the chili sambal was not included.I hope the kitchen can improve consistency in food preparation for future guests, but overall, the stay was enjoy.

The room was like a surprise for the price that I paid. It was clean, spacious & very comfortable. Bonus is the sunset views, just amazing. The housekeeping and laundry very helpful and efficient. There are many shops, supermarkets and cafes nearby. Daily breakfast was another good thing here at Cafe Rosita. Almost all the dishes served was tasty. Highly recommended. Those whom like hiking, can walk from the Hotel to Canada Hill for amazing sunset view.

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The staff were really nice and the bed was comfortable. There was enough space to put your things, and it didn't feel cramped like in my other hotel accommodations. We shortened our stay by one day due to personal reasons, but our money was returned. We didn't expect that, that's really rare nowadays, big thanks to the nice gentleman dealing with our booking.

I think the Internet could be better. We got Malay sim cards in the end, so it wasn't a problem.

Big room and comfortable bed. Breakfast overall is good.

Tv show not much choice. So bored if you spend time in the room without good connection wifi & tv channel. No toothbrush provided. Remember last time got but now no more. So we have to order from Grab as we just got back from shopping and need time to rest when we checked in. Aircond during the night time not cooling.

I like the comfy of the bed & pillow. It's really good to have an extra pillow, which I will always want every time I check-in. The restaurant is the best! The food is always good. Been here since 2015, and the food taste never fades!

The wifi, of course. I barely can't connect to the wifi and its stops automatically. Please improve the connection for the wifi, please. It is kind of hard when we're doing some work. Especially needs an internet connection.

It looks like a 3star hotel but the experience is a 4star. Room is spacious, comfortable and very clean. Toilet is clean and bidet provided. Staffs were all friendly and they provide free shuttle to and from Imperial/ Bintang Megamall. Free and secure parking.

Its my 4th time staying at this hotel😁 i like how friendly the staff and the room is spacious for me and my family and they have delicious food also..looking forward to stay at this hotel again someday🇧🇳

It's very nice. Breakfast also good. Hopefully there will be a discount for government servant.

One of the omellette maker not to friendly to me. Sorry to say. Please smile and use a good response to the guest.

Friendly staff, good location, secure parking lot, comfortable stay.

Hard to take shower on the tub since the drainage was blocked unable to open the drainage hole. Had to shower outside the tub and wet the whole bathroom floor.

Helpful staff. I was sure I would be checking out late and paid in advance. Plans changed and I did not use the late check out. Staff out of their own initiative made an effort to refund me