this hotel deco was nice with wood slab, wood door etc, the old retro collection are very good. The location is near to restaurant , pizza etc. Room is clean and toilet is big , ground floor room is suitable for elder guest no need to climb upstairs, however parking is available in front of hotel , need a parking ticket . I like to hv breakfast, lunch and dinner at Rest M Amin Nasi Kandar (near menara jam sg petani), the food is very good, capati,roti canai, kueh, etc

However you only can park a car in sg petani with parking ticket no online parking FP available here, if you are in Alor Setar online is available.

The location was superb as it situated in the city, easy access to food and other facilities. Room was comfortable, hot shower provided with enough clean towels. Please bring own toiletries. Bed is comfortable. Room is spacious enough for our 5-members family of small kids to sleep and rest. Water dispenser available at ground floor. Mugs and bottled drinking water provided in room. Self-laundry besides hotel, Lotus mart across the street.

The floor is cement without any rugs (maybe due to cleanliness issue), so its quite cold, hehe.

Cosy environment and creative design in the hotel lobby and staircase.

I would suggest to provide a set of toothbrush and toothpaste and a small hairdryer for guests which is considered basic needs nowadays in a hotel. Water drop sound keeps appearing all night, hopefully the hotel management people can do an inspection of what's going on with the bathroom. Other than that, the overall experience was considered perfect which is worth the price!

Even this hotel we can call as low budget hotel but a bed comfort is superb! Decoration with antique items, natural stones, cutter wood design and bonzai plants so impressed us. Near to TF Value, easy to grab some food.

Match with our expectation for the low budget hotel. Do not expect too much but they gave us extra in term of interior designing, decoration and feel.

the environment looks good and have good spots for photo taking as well.... the staffs are very helpful. my parents are old and cannot climb up the stairs,the staffs there are very helpful, they change the room to the ground floor so that my parents don't need to climb up.

the bathroom is a bit too small and not very old- aged friendly. and the tap water is running very slow

The decorations of the hotel. Very unique

Since I'm with my mother, the journey to climb the stairs are a bit challenging. The room can be comfortable for couple but for elderly, a bit stuffy. Overall, I enjoy the stay there.

The location is near to the shopping mall The staff are very friendly The room is good and clean The bath room is big and clean The bed and pillow is good The lighting in the room is good The laundry just beside the hotel

Nothing, everything is good

We choose rooms at ground floor. Spacious enough for solat to compare with upstairs. Bed is comfortable.

Book 2 rooms but one of the room's door problem with the knob, cant lock with key. Complain made but no technican is available even after we check-out. Hope this issue resolve.

Staff was accomodating. Provided us ground floor room

No eateries nearby within walking distance except for a pizza outlet. One remained closed during our duration of stay .

Location is great. Very near to Sg. Petani Selatan exit. In front of it, TF mart; food and if you need to buy things, no problem at all. Room & bathroom are very clean. Water pressure is good.Hotel deco is superb; antique 💗. Staff is efficient & nice. All smiles 👍🏼. Ample parking space (with fees..). It was a good stay at Rock Wood.

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