Location, the building, check-in / out process, parking

Unnerving exit to main road. Very narrow and cant see oncoming traffic very well. Glass panel between toilet & room unsuitable for family stay.

The housekeeping is doing a good job in keeping the the room and hotel environment clean. Water pressure is strong. Self check in and check out make it more friendly users. Have a snack vendor machine.

The parking lot is not big.

Despite that it is near a roadside but amazingly it is quiet. Money worth and easy to check in/out, through its self service mode. Very clean room, and good bed to sleep in😁

There is a water dispenser at the lobby, if only owner can place a few paper cups by the dispenser.

Space big enough, water pressure strong enough

The Aircon is a bit old style that without wings and make the air quite dry

Everything! Room and bathroom very clean. Surrounding also clean. Easy for parking. Instruction for self check-in. & check-out very easy and simple to understand. Got water dispenser and glass outside of the room. Air-condition function well, got mirror half body, provide toiletries (towel, toothbrush, toothpaste, body wash and shampoo). Room bigger for couple like us. Please come here.

A bit hassle to get water from outside, but okay laaa, still manageable. And way to come to Luna Hotel a bit jammed. Also during our stay, this hotel is fully booked, expect to have a bit noise coming from outside, people talking and walking, but manageable for us.

The property is clean and comfortable.

None.

Location: Easy to locate, right at the centre of trafic. Nice building, keeping the heritage looks of it. Well kept and maintained. Ample of parking (free) despite tight corner around the property. Hotel: Interiror of the hotel simple and clean yet cosy. Very clean inside and outside the building. Easy and safe self check-in. Water filter for hot/cold placed on every floor Host very accomodating, contact us right away after booking is made. Any enquiries is just a Whatsapp away Room: VERY CLEAN 💜 Nice decor, simple yet cosy Nice touch of the cute moon light feature No musty/odor despite carpeted floor. Have qiblah sign Super fluffy pillow yet still supportive, not too much sinking (got 4 pillows) Bathroom clean Toiletries provided Water pressure good Linens and towels clean, dry, no smell TV works well

Would prefer a vanity mirror in the room, its troublesome to get ready/do makeup when theres another person using the bathroom 🤭 Mattress cover would be a nice touch for added comfy, but bed and comforter are already so comfy, just the mattress is a tad bit hard to my likings (i still sleep soundly through the whole night tho💜) Tiny yellow mark on the toilet seat, probably from a ciggarette butt

Everything was exceptional and a great value, except for the broken shower head that needs to be repaired. It could have easily been a 10/10 if it weren't for that. It would also be great to have a dedicated laundry area for added convenience.

Everything was exceptional and a great value, except for the broken shower head that needs to be repaired. It could have easily been a 10/10 if it weren't for that.

Bigger room and bathroom, the room is really clean I really love it! Good aircond, good bed good pillow. The lighting so good, It's really comfortable to rest. fast response from management team name Stephen 👍🏻 good job!

Honestly it quite disturbing from the housekeeping staff sometime they so noisy at night haha, and the entrance it's really dangerous because can't see the car coming toward entrance..i would like to suggest if the entrance in/out can see the car outside, thank you 😊

The prompt WhatsApp response due to its self check in nature is very good. My family likes the convenience of the vending machine and the hot water dispenser. Overall, the location is very strategic with Gurney and Straits Quay not far from the hotel.

The entire building has little to no sound absorbing installment like carpet or etc, making it no sound proof can hear voices from the lobby