During a difficult time following a bereavement, I sought solace in a hotel that turned out to be more than just a place to stay; it became a haven of warmth and genuine hospitality. From the moment I arrived, the entire staff, from the cleaners to the catering team, extended the kindest gestures and made me feel genuinely welcome. As a solo traveler, this sense of inclusion was invaluable; I never once felt isolated or alone. The spacious and beautifully appointed hotel room served as a sanctuary during my stay. The large, comfortable bed provided much-needed rest and respite. Despite encountering a minor issue, the hotel's response was nothing short of exemplary. They handled the situation with professionalism, efficiency, and a sincere commitment to ensuring my satisfaction. One of the highlights of my stay was the exceptional quality of service and delicious food offered at the hotel restaurant. Unlike many hotel buffets, the food here surpassed expectations, offering a diverse selection of delicious dishes. Moreover, the sunset views overlooking the ocean were simply breathtaking. Each evening, I found solace in watching the sun dip below the horizon, its golden hues casting a sense of tranquility over the surroundings. Overall, my experience at this hotel exceeded all expectations, thanks in large part to the extraordinary warmth and hospitality of the staff. Their genuine care and attention made a challenging time more bearable, and for that, I am immensely grateful. I must also give special recognition to the exceptional staff members who went above and beyond to make my stay more comfortable: the duty managers who displayed unfailing professionalism and attentiveness, the porter who couldn't have been more welcoming and Lewis, a lovely young beach team member, who (with a smile) patiently 'tried' to teach me to sail!

That my stay wasn't longer.

The room was big and a little tired, but it did not deter us from enjoying the big room and balcony. The bathroom was also big with a bath and shower. The bed was too hard for our frail bodies, but the linen and towels were good. We enjoyed the food in the buffet area and also the specialty restaurants.

The breakfasts were not up to par. Eggs, sausages, tomato and bacon. That is it. The toaster was so slow you had to put it through four times to get a dect toasted piece of bread. I would suggest some haddock, kippers, mushrooms, etc.

The beach was amazing, clean and maintained very well, and the rooms was really well kept and very clean. The food was of a very high standard and really delicious and there was so much variety that we never got bored going for food.

I cant say that there was anything that we did not like; it was really an awesome experience with the most amazing hospitality ever. Nothing to complain about, everything was spot on, nothing missing. The waiters/waitresses were amazing, everyone tried their utmost and went out of their way to be so polite and helpful all the time. It was a very good experience.

The teen club. The free water activities. LaCasa Restaurant, as well as Morris Beef Restaurant. The rooms were spacious, and well air-conditioned, and had great views, at least where we stayed. The availability of Mautourco on site. The aqua aerobics and other pool activities. The gym facilities. Unfortunately we did not get a chance to go to the spa. The breakfast and dinner buffet had a lot of variety. The mid afternoon pancake station was a nice touch. The fireworks and beach setup for NYE was great. The singing entertainment after dinner was lovely. It was the perfect holiday destination for the kids, with lots to keep them entertained. The adults can relax and just soak up the sun and cocktails. It was great value for money, and it met our holiday objectives

The service around the pool area in the afternoon. The waiters did not really pay much attention to the poolside tables, via taking orders, and clearing tables. The poolside menu for half board guests could also be better and have more variety. The dancing entertainment/performances were not so great. I think the guys need to practice more to make it look and feel more professional. And adding ciders to the menu e.g. Savanna would be appreciated. Also, if NYE dinner and festivities had all happened at the beach, that would've worked out better.

Location and the facilities is excellent

Some staff are friendly, but most arn't

Great honeymoon experience overall. It's a great hotel with spacious rooms and perfect sunset views. Food and restaurants were above expectations.

The points for beach were high so we had high expectations, but this is not a walk in beach. Yes from some parts you can enter the sea from the beach without shoes and stay in an water but its mostly rocks and seaweed. Not suitable for long swims. Although to be fair this seems to be true for all Mauritius beaches.

The resort and the people working there were phenomenal. Special thanks to Rubesh from guest relations who went above and beyond to make our stay, check in and check out comfortable and smooth. Everyone was very friendly and the service was at 5 stars. We were celebrating my 30th birthday there and they made a special cake for me. The food was also amazing. Lots of choices and everything was delicious

This is not very related to the property but rather the island in general. There are a lot of bugs and bees. Make sure if you are allergic to bees to bring your medicine.

We can walk down the beach and have fun with all the water sports such as snorkeling, kayaking, swimming and sunbathing etc. All the activies were all inclusive with the room. That was even better than Hawaii. We would come and stay again.

Everything is wonderful and we are all very happy campers here. We chose half-boarded and loved the buffer breakfast and dinner. There is nothing to not like about it except we did not stay long enough. We would stay longer next time we visit.

Location,staff,restaurant.

I booked a taxi on my way in via your website...And it was a joke...My original flight has been cancelled and replaced by another flight who arrived the same day,a little bit earlier...As the flight number wasn't the same,they cancelled my booking and they didn't give my money back... So,it was a really bad experience on arrival...I will never book a taxi again via your website

Fantastic beachfront area with great lounging options and a great location for water based activities (Snorkeling, water skiing etc)

Not much to complain about. If I had to be picky, I would say that the buffet options could have varied a bit more over the week. There were days where we all agreed the food was outstanding, and other days it didn't quite reach the same mark.