Property is 200 years old, so authentic and cozy in Mexican way. Great location. Roof top Baris TOP! Cocktails and food are amazing. Service is great! Bar manager (I forgot the name, tall man) super attentive and very professional.

We book Deluxe room. It was big and cozy, but we have issue with air fun at the room. Oscar from front desk was very helpful and solved our problem. Little Mezcal Bar at Lobby….. looks so great, but we never see there any attendant, just for pictures I guess.

The breakfast was AMAZING; the rooftop bar had delicious food/drinks, beautiful views of the city and the staff was great! Our balcony had the most beautiful view of the cathedral and the plaza, prime location!

There's no central air. We were provided with a floor fan, but this wasn't sufficient enough to keep the room cool during the day. If a cool room is not a priority of yours, this hotel is perfect for you!

The location is excellent! Within a minute of the church and walking to all shops and exploring the city is perfect. Easy pick up on the corner for taxi or Uber. It's nice that cars aren't allowed on the street in front of the hotel so there's no street noise or pollution.

The smell in the bathroom. Seems a smell was coming from the shower drain that was really disturbing. Only one night of the 4 was is almost unbearable.

Amazing place to stay right next to the center. The rooftop is amazing for food/drinks/view and the firework show for New Years is a perfect location from the rooftop. The beds are super comfortable and the showers have great pressure.

Nothing bad to say everything was amazing.

Great location! The room i booked was large and comfortable. Everything was clean. The staff were great. The only hotel in my entire stay that was able to allow a check in 1 hr earlier which was great! That was really handy! And the electronic lock was handy!

I had to climb 3 flights up.

the property is located right on top of the Central Park and next to the Parroquia. The restaurant on the rooftop gives you gorgeous views of the town. The room was clean and the bed was comfortable. The shared spaces outside the room I are beautiful to lounge and are quite relaxing

There is not Air Conditioning Unit and only has a fan, so go during the cool season. the restroom does have an unpleasant smell coming out of the drain, but there is both cold and hot water.

very large and spacious room comfortable bed stylish decor clean welcome drink offered on arrival which was such a nice touch! staff were kind and accommodating rooftop was amazing central location with amazing views the fish tacos and meat tostada was amazing!

some of the terraces were closed which was disappointing especially as no one explained why this was

Beautiful place and very close to everything

No heating or cooling in rooms. Some rooms had space heaters. However, we were able to sleep warm with the available blankets. No elevator, but the multitude of stairs added to the charm of the place.

The staff in the hotel were very accommodating. Went above and beyond to make sure we were comfortable and enjoyed our stay. The location is excellent as it is 1/2 block from the plaza.

The church bells ring early. lol.

The staff was very helpful in helping us find transportation. The location was great, could not have been better.

It was a bit noisy, but that comes with the location. The hotel did have quiet policy after midnight.