Gorgeous accomodations; very romantic. I could not figure out how they'd put together such a peaceful garden oasis in the middle of the busiest part of town. You'd never know what you were right next to. If you like resorts, where you can get drinks and massages and meals and sit by the pool without leaving the premises, this is a good place for you.

There was pretty much no hot water. Tepid at best. The climate there is so forgiving, we didn't freeze to death. But a shower that was at least warm would have been nice. There is no hot water in the bathroom sinks; hard for men shaving. The restaurant was hit-or-miss at best. But it was a lovely place to dine or have breakfast. Glamour over food quality or value.

Beautiful hotel and we had a nice & quite room (despite the hotel being in the city center / close to a lot of bars). We were there during the week and had the pool to ourselves - very nice place to relax.

The shower curtain was made out of cotton so it soaked up all the water during showering which led to a lot of humidity in the bathroom. Moreover, the communication between the differnt parts of the hotel (reception - spa - restaurant) could be improved (e.g. we ordered one kind of SPA treatment but got another one).

the restaurant was absolutely outstanding, I tried the best black mole I have tasted in my life. all the meals were awesome, every plate for breakfast and dinner was presented like a work of art and the flavor was just as good. the room was super clean kinda small but very comfortable. the only downside was that it was kinda loud from street noise.

the very unfortunate situation was that the downtown area of Cuernavaca is completely trashed. there are piles of garbage everywhere and it gets very, very crowded in the afternoon. but the restaurant is so good, that I would come back for the food.

This hotel is amazing!! The location is incredible! In the middle of the Centre, so you can walk anywhere you want. The ambiance is amazing, they really pay attention to all the little details. Our first night there we had dinner in the restaurant, and it was the best dinner I've had in Mexico ever. It was a fun twist between traditional Mexican with Mediterranean. It was delicious. Especially the mushroom taco was so good. I've eaten A LOT of taco's in Mexico, but this one was by far the best. Afterwards we decided to eat here our second night as well. They also texted us a few days before our arrival about the check in process, covid rules, our reservation in the restaurant, and any questions we might have. The waiter was so so incredibly sweet, and really tried to make our night extra special for us. Both nights we had a beautiful table, with a board with a personalized message written on it! Then the room. It is so clean, beautiful interior, and very comfy beds. When we checked in, we got a welcome drink as well in our room. Really, I have nothing but good things to say about this hotel. My boyfriend is Mexican, and he was in love with the hotel as well and wants to come back here with his parents in the future.

Las Casa was so wonderful! Our room was fantastic, lovely, and quiet. We had a little balcony overlooking the pool. We would definitely stay here again! We dined at their restaurant and it was superior! The entire staff was wonderful and treated us like royalty! Las Casa has great security and the grounds of this beautiful place went beyond our expectations! Highly recommend!

We loved everything!

The hotel was beautiful and well located in the heart of Cuernavaca. Inside the hotel was like being in a quiet, peaceful oasis, far from the noisy center of the city. The staff - hotel and restaurant - were excellent, friendly, helpful, and attentive.

The only issue we had was the poor WI-FI connection. Not sure how much of that was the hotel’s fault since we had poor connectivity throughout Cuernavaca.

The restaurant was very good, the rooms were comfy & clean, convenient location.

If I’m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects and it just wasn’t super clean, in fact we decided not to swim it but other people did.

Lovely grounds and rooms. Well maintained. Very attentive, professional service. Restaurant on site was the best part. The breakfast that was included was very generous, fresh, and delicious. Wish I could get their rustic breakfast bread where I live.

It's just a gorgeous place. So quiet considering the street its located on! Pool is lovely, rooms are huge, balconies are gorgeous. Loved the welcome drink by the pool. My favorite thing was having breakfast on our balcony. Super comfortable beds.

The only thing I would say is that it is quite expensive for Cuernavaca. Would be nice if there were room slippers included or a discount at the spa.

Great location, wonderful facilities and exceptional rooms. Nothing was too much trouble for the staff who went out of their way to make our stay comfortable.

Some rooms can be a little noisy from nearby bars at night.