The rooms are nice and comfortable. The animals onsite were nice to see. Staff was nice and responded quickly when needed.

Its January and the rooms are cold no heaters available. The hot water only lasted a few minutes then went cold. They had a chimney that is just for looks did not heat at all and when booking it claimed the deluxe room had a chimney. Im a coffee drinker so I would recommend they offer a coffee maker in the room. The stairway in the entrance is a bit unstable.

The cabanas are full of charm and so luxurious!! The bed is super comfortable plus you can surround the bed with the gauze, open the doors and feel like you’re sleeping outside. Falling asleep to the cricket music was so relaxing. The views, especially at night were amazing. The shower was so wondrous with its outdoor feel and rainfall shower head. THE ANIMALS were my favorite part. I felt like I was on a mini safari. They are so well taken care of and the grounds were immaculate!! I’m not going to list them because they are such a pleasant and fun surprise. You won’t be disappointed and they are all so friendly. I spent hours just wondering around and sitting there watching them. The pool and hot tub were warm and super clean. After the MOST delicious meal at the food truck (actually amazingly delicious!) we relaxed by the fire and looked up at the stars. The beach is only a short 5 minute walk. It’s actually the best beach spot in the whole stretch of beach. You will love it!! If you love animals and luxurious accommodations book this place!!

Nothing!

Very clean, staff friendly, and helpful , nice view from balcony, comfortable big king bed. Whole room and atmosphere was luxurious. Loved 😍 the beautiful tiger and monkeys 🐒 . Loved that this is rescue reserve. Beautiful peacocks 🦚 😍 ❤️ Loved the private but outdoor shower in the bathroom. Photos don't do this place justice! Definitely will return when back in Mexico 🇲🇽 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍

No free aqua for brushing teeth , no coffee maker in room, the walkways to cabins are quite steep. Also, after 11 p.m., you are locked inside the resort, so there is ore no access to the car in the parking area until . am next morning. Overall, I loved the facility, but it would be nice if they had some kind of food available on premises . Maybe a breakfast basket...pastries and coffee. Shower needs 2 shower heads at least. The room exceeded my expectations!!!🤩 Another good idea might be to allow guests to feed some of animals...monkeys or rabbits...lama...like at a petting zoo.

There was a slight hiccup with our stay. They were so incredibly accommodating to make sure we were happy and taken care of. We are already booked and will be returning twice next year.

Getting our luggage to the room from the street was a challenge but they were kind enough to help with that as well.

it is a animal rescue area. cabanas perched on steep hill between various areas holding rescue animals.

it was not beachfront as described. Needs a coffee maker in each cabana because no food available on premises

The privacy was great the cabin was beautiful enjoyed the balcony the animals were a great surprise loved the tiger and monkeys.

It didn’t have a closet or anywhere to store your clothes

The rooms are large with comfortable beds and interesting showers. The little zoo lets one get very close to the animals.

The hotel is currently in the middle of a huge construction zone. We had pile drivers working right next to our cottage until 8:30 at night. Then the crews were back on site at 7:30 the next morning. The large 4 lane highway being constructed in front of the hotel had a cement pour going on while we were there. We also had toxic garbage smoke blow through our cabin in the early morning hours ( the thatched roof lets it in). I think the price of the room (200$ a night) is too much even without all the problems. We left after one night and forfeited our second night.