The hotel is a beautiful building, the gardens and pool absolutely stunning. We had an excellent breakfast. Thanks to Mr Otmani for all his help.

We booked a disabled room, and this proved a major problem, lowering my assessment of an otherwise lovely hotel. The hotel had a wheelchair, but, it didn’t fit the door to enter the bathroom. Once there, the loo was the other end of a really large space, nowhere near the washbasin. The staff were wonderful, but in the end it was a horrible experience for a disabled lady who needed to use the bathroom, actually by crawling on her hand and knees. The dinner, room service, was disappointing, because by the time we had settled for a disabled room, the kitchen was closed. It used to stay open. Anyway, neither of us could eat the chicken salad, and the tea I asked for never arrived.

All staff associated at the time of my check in process including the hotel porter who remembered me from last year and showed me to my room were helpful and friendly. The staff working at the hotel breakfast service are an asset to the hotel, they also remembered I had stayed there last year and were exceptionally friendly.They made sure my breakfast experience was excellent.I will always remember the smiles and laughs.Stayed in Room 202 had fabulous view of sea and pool which was perfect sitting out at night.The pools are excellent.

Stayed in June unfortunately the room air-conditioning did not achieve the set temperature at night this made sleeping uncomfortable.This was the view of some other guests I spoke with during my stay and I found the same problem last year staying in June in a different room in the same block. Disappointed I requested an early morning wake up call 5.30 and did not receive one having been as advised it was booked in.

First of all the staff is excellent, from the managers to the cleaning ladies to the pool staff. Special shout out to Bibi and the reception. They try and accommodate your needs and are so professional even though it must be a challenge at time with certain customers :) Our room was spacious and quiet. It is beautiful, and well managed, families seem to have so much fun and group friends as well as couples too, there’s a spot for everyone. Even dogs!!! That was really really cool our dog was so welcomed. The Pachamama is an awesome place to swim and get food. The breakfast buffet is also good.

The showers need to be updated, the caulking mainly. Of course it’s right by the ocean so it’s hard to manage which the humidity levels. Also in busy season people tend to reserve beds around the pool by leaving their belongings even if they are not there for hours. It’s very unfortunate.

Nice facilities ang good value for money

Check-in was a bit disorganized. Reception requested a 3000 DH deposit, which we refused to pay as we didn’t understand why it was necessary. To avoid the crowds at the breakfast buffet in the morning, we opted to order coffee and a croissant to our room. However, we were informed that room service would come with an extra charge of 80 DH, which was more than the cost of the coffee and croissant themselves. After agreeing to this, we were initially told that room service wasn’t available due to the crowd, and moments later, they suggested we go down to the buffet instead, which wasn’t an option for us. The situation was very confusing, so we decided to head to the city center for breakfast instead.

Exceptionally helpful staff, very clean room, always clean swimming pool, comfy bed, tasty breakfast. It is fantastic place for business and leisure.

Bathroom should have additional ventilation. Bathroom floor surface need to be reworked to improve proper water drain during and after shower. Otherwise water is collecting in mid of bathroom. It's annoying. And without ventilation it stays there for few days if someone not clean it.

Pool fantastic only people in the pool in the morning, comfortable loungers and towel service was good.Rooms were variable had two stays 3 nights partial sea view front of hotel comfortable but aircon not working.Second room pool view far block room decor brighter and fabulous terrace to sit out in the evening aircon worked but room safe not working but did not bother us as only two nights on second stay stay. The breakfast buffet was fabulous in terms of choice but special mention must go to breakfast staff .Front of house was a delight and took great care to make sure we had everything we needed .The omelet cooks both male and female and pancake cook were so friendly and produced excellent omelettes they were fun to talk to and made sure our food was excellent. Can’t say enough about the frendly and attentive staff. Thank you.

Nothing really spoilt ours stay .Constructively as we had two different room with in 10 a ten day period to ensure all rooms are of the same basic standard a per check in list for rooms would help to ensure quality assurance .

It's a lovely hotel with some beautiful rooms and views. Paying a bit extra for a room with a sea or pool view is definitely worth it. The Spa and Gym are closed until mid summer but if it's not your thing dont worry. Great location, golf on location but it is out of town. However transfers and Taxis are cheap.

The hotel has great potential for cycling and sport based holidays. On the sea front side of the hotel is a lovely quiet road that runs for miles along the shore. However no Bikes available?????. That's mad !!. If you really know Morocco, you will know it's not France, Spain or Italy when it comes to Food. Its just not. Food here is okay. Breakfast is very good though. Service is excellent. Restaurant Menu needs work. There is fantastic fish and Lamb in location but not here ??? Just some grill with salads and dressings would transform the menu.

Ms Hakima AlHouty the incharge of the apartments was extremely professional and very supportive, she made our stay very unique thanks to her immediate assistance and response to our needs in a very timely manner. Also Zineb from housekeeping so friendly and hardworking. Thank you Pullman management for such a beautiful experience

The stay was perfect, from arrival till departure, and mainly it made us want to come back for another stay at the hotel. The location is perfect, very close to the city center and mainly close to the exhibition park. Also I enjoyed the all surroundings of the premises, with green golf, and forest around the hotel. the area is calm, the only sound you here is the one of the waves ! And the personel team is well trained and understand perfectly the genuine customer service., with no artifice! Thank you again, I might not be able to name all, but Thank you Assia, Mouna, and Bibi, AND THE WHOLE TEAM for that perfect stay!

more days to enjoy ...

the staff were all lovely! gorgeous pool area. there was hardly anyone there so we had the pool to ourselves :) it did mean the restaurant was also quiet at night, but there is 2 other restaurants just off site basically with more of a vibe. ( one is the hotels other restaurant and the other is part of the golf club) we loved our room spacious, huge bed, sea and pool view large terrace. great for a young couple like us who dont normally book fancy places but i can see why fancy people might rate it lower for the renovations needed in some areas ( that have started) but we had a lovely time :)