very friendly staff members with good English, helpful with information and all sort of help a new person in town will need, rooms have everything and included breakfast was good as well

the bathrooms are a little small and you feel squeezed inside. the rooms are also more expensive than similar ones in Maputo

It catered for all kinds of preferences and needs, and provided also, options for a healthy start of the day.

The Emploies

The lift was old

The room was stunning and full of natural light.

Nothing everything was perfect.

Good the facility’s are good

The online payment was impossible

The hotel is very well located, in the centre of Beira and with easy access to many facilities even on foot. Modern design and very clean. The staff is extremely friendly. Internet works perfectly and so does the plumbing (both are never guaranteed in Africa). The rooms are very clean and well equipped with all amenities. The hotel restaurant has delicious meals, the service is impeccable and the price is as usual for any other local restaurant.

I'm not sure if the problem is with the hotel or with Booking: according to the Booking description, the room should be 18 m², but the room I received was only 12 m². Also according to the Booking description, there would be a hairdryer, but there was none. The bathroom is 2 m² (including the shower!). It is very difficult to move around inside.

The breakfast was great, I like that they had a variety of foods to choose from. and the location is close to public transport And it was easy to get transport to the airport the staff quickly organised it for me

The room was small, very small It was hard to move around in the bathroom because of how small it is and they provided less utensils they did not provide lotion, shower gel as most hotels do.

Staff at the front desk was very slow with the check in formalities. They took about half an hour to give the room key. The room is small and so is the bed. There’s a balcony with a horrible view outside. When I checked in at the hotel it was hot in Beira. One expected the room to have been pre-cooled, but it was not so. The temperature controls on the AC were functioning properly, I just couldn’t bring down the room temperature below 22 degrees, and when I set the temperature to 22 degrees, sometimes it jumped back to 26 degrees on its own. The bathroom was tool small. The shower are even more cramped up for space. The wash basin is like a miniature model. The electrical sockets aren’t international. So I couldn’t charge my phone without buying an adapter. Moreover, there’s no electrical socket provided for charging a phone. One has to unplug the bedside lamp or one of the other gadgets (TV or fridge) and the sockets for these are not conveniently located. Breakfast menu stays constant all throughout the week. So, if one is staying at the hotel for a few days, the breakfast gets monotonous and boring. In general, the restaurant at the hotel provides very little options even for an a la carte meal.

The staff were quite helpful

The bathrooms and toilet were too small Parking space is very limited Would be helpful if staff could speak a bit of English

good cuisine; very friendly staff with great memory; the best ''urban'' location in Beira .........................................................................................................................

I would like to have more dessert options, but I understand that the reduced clients flow thanks to COVID might affect the investment in this area. The shower cabin can be improved. There is also room to better the coffee! ...........................................................................................