The Bay View Resort Hotel was exceptional and exceeded all of our expectations. When you first arrive you'll be stunned by the incredible, unobstructed view from every area of the Resort including your room! The staff went above and beyond for anything we needed including assisting in scheduling activities, visits to Swakopmund, airport transfer, and more. The room was clean with great ocean views and comfortable furniture. The restaurant on site, Salt, and the 6th floor Bar were delicious. We enjoyed several meals and sunset drinks - all exceptional. The location is ideal between Walvis Bay and Swakopmund allowing you to explore both areas easily. We looked forward to returning to the Resort each evening from our daily activities. We enjoyed walks on the beach, cocktails on the green, watching the ships headed to the port, and the spa. The team at Bay View Resort Hotel made our trip one to remember and one we hope to have again soon!

The view from our room, AMAZING. Our room was quite spacious and very clean. The staff were all very welcoming and so friendly. We were able to book excursions through recommendations from the staff and we managed to do quad biking and Sandwich Harbour tour which is both a MUST. The Salt Restaurant downstairs. The food and drinks were lovely. We had breakfast there in the morning as well as dinner and they never disappointed. The best part of this hotel is really it's people. They were so warm. Because it was Easter they even organised an Easter Hunt for the kids. My little one enjoyed it!

We had issues with the drainage of the shower as well as the TV not switching on/off from the couch. You had to stand at the tv for it to work.

Quiet location, beautiful room, well decorated with comfortable furniture, and very clean. Appreciated the layout of having a single bed separate from the main area which provided a semi privacy for my teenager. Loved the fully glass wall that could open to enjoy the ocean breeze and view. The bar at the top of the hotel was lovely as was the restaurant on the ground floor. The included breakfast came with generous portions and was delicious. The staff was extremely kind and accommodating, providing great service. It was nice to have the option of gated, secured parking. Would definitely stay again.

Minor inconveniences-WiFi was disabled for a short time as was the water supply (not at the same time) but the staff worked quickly to resolve each issue. The elevator is small and a bit slow, particularly Sunday morning when several customers were checking out at the same time. The floor above was loud on Saturday night until quite late (was either the bar or the penthouse) and something to consider regarding room location requests within the hotel. The neighborhood around the hotel is still being constructed with only a gas station convenience store nearby. If you need additional items, you must plan ahead or drive to Walvis or Swakopmund.

1. They arranged for our late check in 2. Feels like home with all equipment I needed in the room 3. Very clean and good view of the sea 4. The landscape all WOW 5. Extra bedding and large mattresses for the family 6. Spacious study table

1. They forgot to put towels in my room 2. Inclusion of the iron in the room could have been helpful. 3. The mirrors are almost hidden , I had to walk all the way towards the bathroom. 4. Presence of potters in the hotel could assist 5. The restaurant was short staffed and there wee delays in attendance of our orders 6. Squeezed restaurant more especially in the morning 7. Outside parking might risk the clients’ car

My room was on the 5th floor with a complete sea view. It was gorgeous. The room itself was great, big spacious and very comfortable with kettle, microwave and refrigerator. The staff were fantastic, very friendly and accommodating, both in reception and restaurant. The food in the restaurant was excellent. Breakfast is part of the package and was generous. Other meals were not included but I ate lunch there every day and had really great food every meal. The hotel is half way between Swakopmund and Walvis Bay. If you fly in, the hotel offers a shuttle service back and forth from the airport that is not expensive. They also offer complimentary shuttle service three days a week to Swakopmund. If you like peace, quiet, solitude, this place is for you. You have the sea on one side, stunning, unspoiled beaches that go on forever, and endless desert, sand dunes on the other side. This is the perfect place to get away from the bustle of city life, breathe fresh air, hear the ocean, walk the beaches and unwind. Apart from two petrol station stores, that are fairly well stocked, and not expensive, you will find no other place to spend your money. I loved every minute of my stay, was sad to leave and will definitely go back, soon!

The hotel bathrooms were the least impressive aspect of my stay. The bathroom itself was fine with a big shower, nice size bath and attractive round wash basin. The build is not the issue, the amenities are a problem. There is a 20g soap at the basin and 1 x 10ml shampoo, 1 x 10 lotion at the shower. That’s it. No tissues, no shower cap, nothing else. Considering the star rating of this hotel I found this disappointing. The low lights in the bathroom are almost as good as no lights at all, and the shower runs for ten seconds then stops for ten, then repeats the cycle. So, the only points this hotel loses with me are all about the bathrooms

Great rooms with great sea views. Spacious and well appointed rooms. Staff are helpful even if at times they have not been adequately trained.

Breakfast / lunch/ dinner is a hit and miss affair. Sometimes good and sometimes not good. Most of the failure is linked to a lack of training so it's a management issue rather then a staffing issue which always do their best even if they get it wrong. The pool is located behind the hotel and faces the car park (not the ocean...). Location of the hotel is not great (not enough restaurants/ shops / activities within walking distance).

Bay View Resort Hotel is located between Walvis Bay and Swakopmund on a beach overlooking Atlantic Ocean. The views from the room were amazing, especially on a breathtaking sunset. The room itself was spacious and equipped with anything one could ask, the bathroom and the bedroom promising a luxurious stay. A great experience overall, stuff was helpful and friendly and the restaurants food was really, really good. A 5 star accommodation on the best value for money stay we had in Namibia.

Nothing

The prompt communication from Winnie and the activity options she shared.

The restaurant kitchen was not well organised, they took too long with all our orders.

The location is excellent, and quality of meals was very good. Glad that there is a secure parking space for residents as this creates a peace of mind.

Bay View is mostly used for vacation therefore consideration must be made to delay breakfast to close at 11am to give residents time to rest and not have to rush for breakfast. The checkout time should be extended to 11am or 12pm to give time for residents to depart. 10am is far too early making residents horridly take breakfast and dash out. We will appreciate considering a later checkout.

Great location and room with sea view. Very friendly personnel and ok breakfast.

Room service never put towels in the room, TV (Netlfix only) did not work even after 2 fixes by staff. A gym would be beneficial. Also, was charged twice at exit, you need to control them.