The staff were very welcoming, warm and efficient

Whilst my room, bedding and shower room were clean, the carpet was in need of a deep clean. They were heavily stained and an area where the colour was absent by a spillage. Room 235. It was also disappointing that I had booked 2 rooms for 3 nights 4 months in advance at a cost of €2362 euros. My son booked his room a few weeks before travelling for €880 a difference of €250 per room.

Location, staff, comfortable bed. Wre had a nice view over the water. The bathroom robe and slippers are a plus. Hair dryer , with diffuser was a nice touch 👌🏻.

The fixed TV settings which you could not even change brightness on, the toilet wasn't as clean as expected from a pricey hotel. The decor of rooms is a little dark for my liking , but that's just personal preference. Pillows were not as comfy, a bit too high for me. The heating was a not as easy to use.

Nice room Quiet Good to have a balcony where you could enjoy the sunshine and a cup of coffee. The location was very handy for the amenities in De Pipe , Kup market , Damsel river promenade and over the bridges to the Ost precinct

The bathroom was small . The glass shower screen was poorly fitted so the shower spray leaked all over the floor . The screen was difficult to move so getting in an out of the bath required a gymnastic movement due to the awkward siting of the toilet. This was a very poorly designed en suite bathroom and I would replace the bath with a nice walk in shower.

The rooms were clean and comfy. The location worked out great to attend a conference daily at the RAI walking through the Beatrixpark a little bit (which made the commute pretty beautiful). It is located in a cute neighborhood with various nice food options and within walking distance from must-see places like the Rijksmuseum. It also has a nice outdoor terrace to have drinks by the canal.

The room prices were highly variable from day to day for no obvious reason, which made the hotel feel a bit overpriced.

We enjoyed the whole experience. Staff were lovely and looked after us when we had to rebook another night as our flight was cancelled. It was a beautiful hotel we, felt very comfortable and enjoyed the xmas celebrations. The food was amazing except for breakfast

Breakfast was over priced we thought for what we had. Big choice but nothing really special. In previous nice hotels we had a bucks fizz included for instance and coffee bought to our table. The only other thing was the location A little bit outside of the centre but we got to know the transport options from the concierge who was very pleasant and helpful and we did walk a few times. It didn't spoil our holiday, just made it a little difficult for my partner who has problems with his ankles and awaiting an operation. Having said that we would definitely come back!!!!!

The room clean and the atrium was lovely to walk through as it was adorned with plants. There was a lovely sitting area with a fireplace for a quick snack. The area was walkable and outside of the busy city center, which is only 3 stops away. The breakfast was nice, enough to fill you up until lunch.

The hotel is a 15 minutes walk to the train station which was not a huge deal breaker. My friend saw a mouse in common space while working on his laptop. The staff made it seem normal. We grab a clean towel which appeared to blood stains. They quickly replaced it with a new set.

A hotel that feels like home, everything was exceptionally clean and neat, one day there was a delay in the room service due to the high number of checkouts however I was surprised to receive a handwritten letter with a plate of treats, that was a very nice gesture they have a very cool system; if you go green and ask the room service not to clean your room for a day you get a 5eur voucher to spend at the restaurant, so a free daily coffee :)

the only thing that can be improved is the TV channels, it will be better to have more English language TV channels for travelers, other than that, nothing to complain about everything was perfect

Really cool design, the staff was super welcoming and helpful. They let us checkin earlier around 13pm which made us really happy since we were super tired from the trip. I informed them that it was my birthday and our wedding anniversary and they brought us ballons, small piece of cake and note which we thought it was super cute and it really made our stay extra special. The view from the room was beautiful. The room was clean, and the bed was comfortable as well. The lobby and the restaurant down stair was super pretty and aesthetic and it’s really worth chilling in there for a bit.

Bathroom facilities was as bit too old, you could see some rust on the bath and the toilet seat could be changed since it started changing colour and becoming a bit yellowy . But all of this doesn’t really matter or impact the stay.

My husband and I stayed here for three nights and loved everything about the hotel. The interior is stunning, the rooms are very well-appointed and spacious, and all the staff were friendly and helpful. There are numerous seating areas throughout and we especially enjoyed sitting in front of the fireplace near the bar and watching the sunset from the outdoor deck. The location is terrific, just a short walk from the Museum Quarter and the vibrant neighborhood of De Pijp. The king sized bed was very comfortable and a nice bonus was having extra seating including a reading chair, and a dining/workspace table with two chairs. Our room had ample storage space, a mini-fridge, safe, hairdryer, and coffee machine. As a nice surprise, we were upgraded to a canal view room at check-in. Special thanks to Lydia at reception for her excellent service during our stay! This was our first time staying at this hotel and we will book here again for future trips to Amsterdam.

Everything was great!

The decor is beautiful. The room was comfortable and mostly clean. The room which had a canal view was quiet. Loved the bar downstairs. We thought the barman from Greece was excellent (Leonidas?) and made us his own cocktail which was outstanding. The reception staff were all very helpful and professional. The location was good. We mostly walked to different parts of the city which took an average of 15/20 minutes.

Two of the chairs in the room had stains on the seats which was off putting. Who knows what these were from which did make us feel a bit unsure of the rest of the cleanliness in the room.