The location was really good for me, as I was accompanied by a toddler. Close to parks and an indoor soft play. Transport links were excellent and we were also only 10 mins from a big Westfield shopping centre. There were various restaurants on our door step and a 30min bus ride from Potters Park which has a splash park my son loved. When I go back to Auckland I will be staying at Quest Newmarket again. Couldn’t have been happier. And thank you to the lovely staff.

There is a restaurant/ bar opposite hotel which gets a little loud at the weekends but that’s not the fault of the hotel.

Cleanliness of room each day was outstanding. Also staff after hours were kind enough to help with my luggage as lift was out of order when I arrived and I have health isswhich made carrying suitcases up stairs impossible. So great marks for customer service

The hotel recommended using a shuttle bus service from airport. This cost me double what an Uber would and took over an hour due to the number of drop off points, meaning I missed reception being open and the ability to feel I could safely go out at night for food in a place I’d not been before. I wouldn’t continue to promote the bus service if I was quest

Fantastic location. 10mins into town (NZD$10 uber). Right in heart of Newmarket so close for shopping, supermarket, pubs/restaurants, public transport (which we didn't need). Great sized apartment with all the modern comforts-good condition. Quiet location.

Bar stools at the kitchen bench instead of a dining table. Stools were uncomfortable but we managed. Wouldn't stop me staying again but wouldn't be practical for some (small children, older guests)

The location was amazing! Just seconds away from restaurants across the street and minutes from shops. The staff was friendly and helpful. Everyone spoke to you, no matter how many times they've seen you that day. The room was cute and quaint. The ammenties of the room made you feel like you were at home, not a hotel. We felt right at home. The cleaning staff freshens the room every day. The washer/dryer was such a help. I washed before we left and saved me the trouble for when I got home. They provide the detergent, but no fabric softener. Luckily, I brought my own.

I didn't like that we arrived at 6:45am and the staff didn't arrive until 8am. We had to wait outside in the cold. That may have been poor planning on my part. We had a king-size bed. In room 403, the right side was lumpy and uneven. I had to sleep closet to the window under my husband to get comfortable. The mattress needs to be changed. There wasn't much storage for your clothes. The closet only had 5-6 hangers.

Perfect location with bars, restaurants, shopping and train station all within walking distance. Just out if the city for a quieter stay, but still with everything you need. Rooms are clean and tidy, the kitchenette makes it great for a longer stay.

Parking wasn't available for us at the time - my fault, I didn't prebook a park but parked straight across the road at the Wilson Parking - was safe and secure and cost $10 for the night which was great!!.

Safe and great for families. Location is very near shopping with two large malls nearby along with the two largest grocery store chains. Lots of choices in Japanese, Chinese, Italian, sports pub food. The rooms are clean and well designed. Small kitchen is nice for preparing snacks. We had a group of four and the staff were very nice to upgrade us to a 3 BR from the 2 BR that we booked. Many thanks for this.

Not much to complain about. Small thing is that maybe they could offer a coffee machine instead of instant coffee. There are many coffee shops and coffee stands just outside the hotel that serve starting at 7 AM so it's really no problem finding the morning cup of Joe.

Very nice and spacious room! to enjoy. Had all the amenities that you need for a short term stay. Location was close to so many restaurants (We especially enjoyed Archie's Restaurant and Pizzeria!) Also, the location was great! Just a short walk to the Auckland Museum and a short Uber drive to Mount Eden.

The distance from the Auckland airport required paying for transport. (Shuttle ~ $50 NZD and Uber ~ $40 NZD)

Nice room, lovely outdoor deck. Great to have elements & microwave. Clean and roomy. Staff let me check in early which made a real difference to my stay, thanks. Nice to have a bath, shower good. Close to supermarket, and resturants next door plus shopping in Newmarket. Would definitely stay here again.

Not cheap and quite tired from outside, but nice room. Nice staff all very friendly Wish I had had longer!

We were running later than expected, but receptionist was waiting for us on arrival. She didn't complain that we were late and made us feel most welcome. We've never stayed on the restaurant side of the motel in the many times we have stayed there and were pleasantly surprised that noise was not a factor. We always appreciate the well sized rooms and stocked kitchen.

We have nothing to complain about!

Size of our studio room was better than we expected and had kitchen facilities we didn't expect. Super king bed was a bonus. Good sized bathroom. Location was great with good restaurants and cafes within walking distance. Archies restaurant was amazing totally authentic Italian, and super friendly staff. Check in was easy and pleasant staff. Didn't hear any noise from outside. Parking was easy but didn't realise we needed to prior book. However there was a carpark available for us upon check in. Would definitely recommend, and will satay again in the future.

Nothing at all