The welcomeness and flexibility of staff, amazing location, very good quality breakfast, also comfy rooms.

It was not possible for the guest of the hotel to go to have afternoon tea or sum lunch in lobby in bibliotek or vinterhaven bars. Was staying 3 nights, all days were fully booked.

The breakfast was phenomenal. The concierge - who deserves a raise - went above and beyond to help us and is single-handedly elevating the customer service of the hotel. The desserts in the cafe were fantastic. Room and specifically the bed was quite comfortable. There were a few key receptionists that were cheerful, enthusiastic and helpful. With a few tweaks would be a true luxury hotel.

Firstly, it's not actually a 5-Star hotel. There are no real valets nor bell-hops. The receptionists when available do their best to help - but it is incorrectly rated on booking.com as its actually a 4-Star. Parking was overly expensive at $55/day. I slipped and fell from a quite dangerous step in the bathroom on a waxed wooden floor and really hurt myself with extensive bruising and the receptionist at that time that I mentioned it too basically expressed indifference and made no effort of trying to resolve the problem - eg suggesting a mat or alternative solution.

Amazing breakfast buffet. Good location.

On the day of our departure we had to leave before the included breakfast buffet had opened and despite our asking if we could get a coffee or croissant to go the front desk made no effort to help us. A stark contrast to the next hotel we stayed at where they offered to provide a "to go" option for us when we were in the same situation.

Overall experience was great. Location in Oslo couldn’t be any better, near lots of attractions, shops and transport links. Hotel and room were immaculate throughout our stay, even with the very wet weather. Breakfast is brilliant, great selection and staff very attentive and always on hand to help in anyway. Would recommend trying the hot chocolate a try in the Winter Garden and Library Bar.

Only complaint was one staff member, from the bar/restaurant opposite reception. Looked like a senior staff member going by her uniform. She wasn’t very pleasant or welcoming. We didn’t let this one negative put us off enjoying our time, all the other staff throughout our stay were lovely!

Excellent central location close to everything. Stunning classic hotel. Room was spacious and beautiful, bathroom had a double sink, fantastic shower and L'Occitane products. Can't praise the staff enough. Lina, the Portuguese guy and the wonderful gentleman at reception couldn't do enough to help us and answer all our questions. We met some of the pastry chef team on a night out, and they sent a gorgeous dessert up to our room, which was a true work of art. We were able to check in earlier than the usual check-in time when we arrived and were allowed to store our luggage safely until our evening flight on the day we were leaving Honestly, we can't speak highly enough of our experience at the Bristol. If we ever find ourselves in Oslo again, we won't be booking anywhere else. Thank you for everything guys, and we wish you a happy and healthy 2025!

There were only 2 minor things that could be improved - the temperature on the air con control panel on the wall was not easy to read and there could be some hotel slippers for guests who didn't bring their own. Other than that, absolutely nothing!

Good food, great location and comfy bed

The pillows and dirty carpets

First and foremost - an impecable checkin and welcome from Anna, Front Desk Manager. The amount of energy, the smile and the engagement was beyond incredible. Never had such a check in process in my life. And I know what I talk about in regards to the world of hospitality. She upgraded my room for my birthday which had a very adorable little balcony and an amazing view. Once more thank you Anna and her entire team. Furthermore the housekeeping service was top notch. Everytime I would go to have breakfast I would come back with my room already made. Everything refilled, cleaned and ready for a new day. The stayover service was impeccable! Lastly, Aleksandra - the breakfast host was not only efficient - welcoming over 400 - 500 guests a day - but she did it all with ease, competence and engagement. She would take her time (as much as possible to engage with me every morning for a chat!). And the hot chocolate was divine. And the breakfast plentyful and to die for. All in all - a brilliant experience! I am deffo gonna promote it out loud and stay at Bristol for my future visits to Oslo. Thank you all!

Hotel Bristol is a charming hotel in an ideal area of Oslo. The hotel is in walking distance of most major sites and museums and is surrounded by bars, restaurants and shopping. It's also walkable from two different large train stations both with access to the airport train. The breakfast selection was amazing and I was very impressed by the gym as well. Beds were also super comfy and the TVs had a function where you could stream whatever you wanted off your phone. Staff was friendly and check in/ check out process was smooth. I enjoyed my stay here so much that I stayed an extra night the day before my flight. I would highly recommend this hotel and would stay here again. It is great value for the location, level of service, and amenities offered.

The view from my room on the second stay was not as nice as the first. On my first stay they offered me options on the view which I thought was nice. I chose the "livelier" side with a street view which had a good vibe and I really enjoyed that room. On the second stay they just assigned me a random room and it was on a lower floor overlooking a roof, but because I was only there for one night I didn't really mind.

beautiful place. probably the best breakfast we’ve had in a while. big room, clean/new with all amenities. excellent location.

quite busy, the front desk felt like a train station. half the hotel is located at 1/2 a floor up or down so you have 8 steps to get there.

Breakfast superb with a fantastic selection, beautifully presented, and attentive staff.

Have stayed a few times at the hotel. We much preferred the lobby lounge when (as we remember it) there was a more comfortable, spacious and welcoming sitting area – leather chesterfields/armchairs – where it was lovely to sit with friends and have coffee or the fabulous hot chocolate. This has now disappeared, and has been replaced with laid tables, which mostly seem empty, so a rather cold atmosphere. The bar doesn't offer the same experience of a quieter lounge. And the sitting area that remains in the reception area is reduced to a few armchairs with guests sometimes having to wait for a seat.