I completely satisfied with my stay.. Kudos to hotel management team. * Location is good, surrounded by gold jewellery shops :) and Big super market, Ruwi busy station ( A1 bus which goes to Airport) * Receptionist and all other people were polite, very kind and helpful * Hotel room is big, clean and everything got which we need ( Free water bottles, kettle, coffee/tea, bathroom accessories, razor etc) * Breakfast also good both continental and Indian breakfast (Dosa, idly, ghee roast etc) * Swimming pool is good and it's on roof. * Worth for every penny

Nil

We stayed there for two nights. The environment was quiet and the room was clean. The decor was nice and everything you needed was there. There was an iron and ironing board in the room, which was very good for my wife. The staffs are nice and the breakfast was good. Also, on the floors of the hotel, there is a suitable space for sitting and talking with friends. The pool is located on the roof of the hotel and you can enjoy the beautiful view of the city while sunbathing

In fact, nothing!

At the time of checking, I was made to wait a little longer than usual on the excuse that the room was just vacated. Though my checkin time was 2 pm, I reached there late by 5pm. Still the room was not ready. It doesn’t sound good for a customer. I found it very odd with the reception counter. Thank you

At the time of checking, I was made to wait a little longer than usual on the excuse that the room was just vacated. Though my checkin time was 2 pm, I reached there late by 5pm. Still the room was not ready. It doesn’t sound good for a customer. I found it very odd with the reception counter. Thank you

Best value for money. Also at times they have discounts when booking via Booking.com. They have all sorts of payment method via cash or card. Breakfast buffet was also good. Variety of food options. Location is the middle of city which made it vibrant and access to supermarket just behind it. Staff were all friendly and helpful.

Only issue we had was the fridge. Fridge wasn't available in the room for our stay even though it was listed as an amenity. They did mention they were swapping out all the fridges and new fridges are back ordered. So it's all good

Great stay - staff overall were very friendly and helpful. Rooms are well equipped, spacious and clean. Comfortable mattress, stable free internet in rooms (approx 3-5Mbps). Large gym with many machines and a small rooftop pool with some nice views. Breakfast was decent - would be nice if more eggless or vegan options but still plenty of vegetarian choice, including hot foods, fresh dosa and South Indian food.

Room service and food is reasonably priced, but the late night menu was unavailable - when we tried to order we were told the kitchen was closed. Maybe in room booklets should be updated to reflected for this. Getting into the hotel car park requires some tight manoeuvres but parking bays are generous and a valet parking option is offered during the day.

The hotel is primarily in the South Asian neighborhood. The entrance can get a bit confusing because it is on one of the side streets. The breakfast had plenty of options and I enjoyed it. The staff was nice and friendly. As far as location is concerned, it is probably good if u r there for business, but in hindsight, as a tourist I would choose some other neighborhood to stay. This by no way means, the hotel was bad, but if you come to Muscat as tourist, there are other better locations to stay.

The hotel is very good! Rooms are spacious, comfy and newly decorated. Location is close to Ruwi bus station where there is direct connection for Mutrah, areas of Muscat and airport! Breakfast is very good

The swimming pool is not amazing. The district of Ruwi where it is located is not very attractive from a touristic point of view.

Our stay was very comfortable in the hotel. the staff members were extremely helpful and very responsive to any comment. The hotel room was very spacious with many facilities and amenities provided. The breakfast provided many options which provided a variety of options. The staff in the kitchen were extremely nice and quite helpful when needed. We ate in the hotel's restaurant many times and the food was delicious, especially the chicken and fish dishes. The location was satisfactory for me because the area was safe, friendly, and close to many shops. This made things easier for us. However, many of the tourist destinations are not close by.

Location was great. Staff were great and very helpful. Breakfast on point. Facilities were top notch. I liked the working station inside the room and the reading light... very nice. Internet was super fast.

The TV was not a smart TV and there were just few stations showing on the TV. I needed a robe but there was none in the room.

Staff was very helpful and friendly. A short 10mins walk from Ruwi Bus Terminal so it was convenient. The place had lifts so it was convenient for us with luggages. Got upgraded as the place was full and our original room was unavailable.

Beds made a lot of creaking sounds when getting in and out. Shower temperature couldn't be adjusted so it was either very hot or very cold.