We couldn't enjoy all the facilities because of ongoing renovations

First of all, I would like to say big thank you to all the staff at the hotel! Amazing people and great hospitality! Very helpful and kind staff in the restaurants. I can name some of those who assisted us every day - Hasara, Yalina, Nagireddy, Lutfur and Rani. Thank you again and wish you all the best! I hope the hotel management takes good care of such great people they have working for them. Second, the food at the Palm Grove restaurant was so delicious, we were eating there almost every day as it wasn’t easy to find good options outside. The Champagne was great as well! Third, even though the hotel isn’t new but it’s clean and well-maintained. Nice cozy rooms. Our room didn’t have a good view but still it was comfortable. Last but not the least, the amazing pool is worth mentioning! Loved it so much even though I’m not really a pool person, I prefer beach. However, the beach was a bit far and with high waves. So, we didn’t swim there. Also, we rented a car at the hotel office and were very happy about the price and the service!

I would like only to recommend working on the variety of the food for breakfast. We stayed for 7 nights and the food almost didn’t change so it was really boring to eat the same food options especially on the last 3 days of our stay… Another thing which was annoying and I’m not sure if the hotel can really influence it somehow but the mosquitos in the evening at the restaurants’ outdoor seating and near the pool. It was crazy. I got so many bites, so did my family. Maybe the whole outdoor area should be treated for mosquitoes every day and not only the bushes near the building. I wish also there was some sort of a path to the sea so you can reach it easily because it’s quite far to walk.

Not sure where to begin, but let's start from the moment my wife and I stepped into Hilton Salalah Resort. We were warmly welcomed by the most respectful, professional, and friendly receptionist, Ahmed! We were also fortunate to meet Awad, who greeted us with the biggest smile and made us feel at home instantly. Abdallah and Ellen were amazing too and ensured we had a smooth check-in/check-out. Our stay in the grand suite was nothing short of perfection, with stunning views and a dedicated housekeeping team that kept everything impeccable. Mariam and her colleague, Ujjal were consistently polite, friendly, and always punctual, making sure we never needed a thing. Even the guy in the shop was very polite, nice and amazing! Now, onto what everyone looks forward to—*the food!* The breakfast was fantastic, with a wide variety of fresh and high-quality options. Dinner was even better, as we enjoyed the à la carte menu and tried so many delicious dishes, each one better than the last. A huge thank you to Rhea, Karen, Hasara, Mr. Rasik (the F&B manager), and Chef Mohamed Tawfik—the maestro behind every delightful bite. They pampered us daily throughout our 10-day stay, and their hospitality made us never want to leave. Last but certainly not least, this exceptional team wouldn't shine as brightly without the visionary leadership of Mr. Ahmed Masoud, the GM. His eloquent communication, leadership skills, and dedication to his team's success truly reflect in every part of the resort. God bless him and the entire team at Hilton Salalah for making our stay truly unforgettable. We can't wait to return!

Room: was excellently clean and the house keeping were active all the time Breakfast: was delicious and had alot of variety and friendly staff Beach: was clean and nearby on a distance of walk Over all: it was a friendly environment with amazing experience

Room: I was able to hear my neighbours and the peaple heaving party outside, so the isolation was not that good, also the bathroom does not have a drainage system, it was a bit inconvenient Breakfast: some items were missing on daily basis, but I believe they will provide them if requested Others: the hotel had mixed pool and gym facilities in addition to a bar that was next to the lobby, which (from my opinion are some points that make it less family friendly environment)

The staff was very friendly and courteous. Mr. Rajesh from the restaurant / reception helped to find and return my lost wallet. The house keeping staff, who helped with our rooms, Kalpesh and Rumphol were very helpful. Definitely on my return visit list. Thank you.....

The access to town was difficult, due to the exorbitant rates charged by the local taxi drivers. Wish there was an access to Otaxi in Salalah like in Muscat, which would have allowed us to visit more locations in Salalah. Hopefully this will change in the future

The hotel was beautiful with friendly and helpful staff. They were acomodating to late arrival and were super hospitable when we checked out with hours until our flight. Especially Lutfur who went above and beyond to make us feel comfortable during meal times and after check out while we stayed in the cafe area. There's nothing much around but the hotel could call us transport which is good.

The hotel (being a resort) was super far from many things. The beach is a bit of a walk from the resort with no boardwalk so it is difficult to get there. The pool being directly in front of the restaurant was a little weird.

Everything was amazing, they gave us room early one hour as it was empty and it had all the amenities as mentioned.. beds were super comfy and had spacious rooms. Everyday housekeeping was done which is very Important especially if you have a family. Breakfast was amazing with varieties of food options and staff named Rhea was extremely warm in welcoming and taking care of our needs efficiently!

The pillow cover had a weird smell initially but upon request they changed it

Staff were very courteous from the time we checked in, even room service as well as restaurant staff were very friendly and helpful. Location is next to the beach, room was big and clean. We got pool with sea view. Enjoyed our stay.

More options for Indian food during breakfast but the food here were very tasty especially fish and chips, steak, grilled seafood... Also pool should have been temperature controlled pool as it was bit chilly.

Loved the hospitality especially Ellen at reception was exceptional. They have renovated the premises and all facilities were up to date. Room service had good offers and all the staff in general lived upto our expectations from a five star resort

Only one restaurant— the other was closed.. limited a la carte options in restaurant and not daily buffet service for lunch or dinner Cafe did not live up to the expectation— no snacks or pastries included in the menu. Cappuccino was just a double espresso with a bit of foam on top. Staff there looked confused and took a long time in taking our order and to make the bill as well ?!!

We really enjoyed the unspoilt beauty and the warm friendly Omani people. The staff were all lovely, especially Ahmed at the Reception. Food was really good and offered good choices.

The room for 4 adults was not always equipped for 4 people, but upon asking, everything was provided. The staff were really very accommodating and kind.