Kind and accomodating staff. Able to attend to our requests in a timely manner. Offered nice breakfast. Situated near the beach and other establishments. Big and spacious rooms. Nice pool area. Good value for money. Front desk is open 24 hours. With cable TV set.

No kettle. No toothbrush. No toothpaste. With terrace but without view. Not sound proof. No elevator. No phone in the room. Some outlets not working. Do not offer lunch and dinner.

All the staff are very honest, kind and helpful. We left a mobile phone and they called us immediately before we knew that we left it. Unfortunately we are on board back to manila we cannot go back to the hotel, they are very generous to send it to our home via lbc. Salute to this hotel and to all the staff. Thank you very much

Staff are very accommodating and helpful. The family room is clean and big enough for 4 pax.

Narrow isle going to the place.

I like the location quite peaceful, just 5mins walk goin to the beach, breakfast free are not bad, the thing we are lucky we got the 4pax promo discount during our booked to stay. We had almost 50% hotel discount promotion for 2 nights. Great job El Puerto. Staff are kind and very accommodated.

There are no elevetor. So hard to go back and fort since our room on fourth floor. But not a big deal.

The in-house pool reduces the hassle for tourists should they prefer to swim but does not prefer to go out. The staff is also friendly and accommodating; they smile and greet us every time we go out for sight-seeing and return to rest.

The place sometimes are slightly swarmed with mosquitoes, especially in the lobby. It might be nice if there are also mosquito repellants in the lobby aside from the one in the pool area. Also for future improvements, adding an elevator might help tourists to move around faster without tiring themselves.

El Puerto Boracay sounds like a perfect choice for solo travelers seeking a simple and enjoyable experience.

Friendly and accommodating staff can make a significant difference in the overall experience. It's wonderful that the staff have a positive interaction with the customers at El Puerto Boracay.

Lovely room and good air con. Very close to the beach but out of the way of noise. Nice breakfast. It rained the whole time we were in Boracay and the room was very comfortable to spend a lot of time there!

Staff are accommodation. Elmer and John are both accommodating and nice. They catered our queries and always provide assistance whenever needed. Elmer even accommodated us with the umbrella when we checked out since it was raining and we needed to walk a little.

No elevator, since our room is on the 3rd floor, we had to use the stairs. Of course when you had to have long walk in the beach front, it would be best if they have elevator in the hotel. Challenge is that if there's PWD, it would be hard reaching the room without the lift.

The breakfast that was included was good. The best is that it's really quick to the main beach and has really good restaurants close by at station x.

There was a bit of a smell in the room at first but after airing it out, it was fine.

The staff of El Puerto Boracay are very accommodating, warm and always with a genuinely HAPPY TO SERVE disposition. Wifi is also good, considering that both Smart and Globe signals are weak in the area. Breakfast is OK, only a few choices but it’s not that bad considering its free/included in the affordable room rate. There are a lot of cheap food choices around. Every night we go out to buy midnight snacks without the hassle of going out to the beach area. Our bed and the sheets are comfortable, although a little sandy when we came in. Aircon, ref and TV are also okay. We also made us of Island Star Express service going to and from the island. They very well know about this property so there is no problem locating this during pick-up and drop-off which is very convenient for us.

There are no elevators, and the stairs are pretty steep. They accommodated my request to have our rooms at the second floor, but still it was a challenge for my parents who are almost SC and my brother who had a back problem. It’s not a beach front property. But only a few minutes walk from Station 3 beach. There are big and small roaches every time we come in to our room. It’s like they’re hiding somewhere when we’re out. We were able to kill at least 4 in our 3 night stay. Management may want to do regular pest control.