Hotel is beautiful, filled with the art of a decorated Portuguese painter. (His son, the owner, is the architect of the building.) The staff were welcoming, far beyond helpful, despite there being some language challenges. The manager even invited me to go to a comedic play with her and her friends at the nearby municipal auditorium on the last night of my stay. The spa and the treatments I received were marvelous, so stress-relieving. The masseuse, Jacqueline, was very professional, yet charming and caring. The food at breakfast at at the restaurant was delicious and generous: the wait staff aware and helpful to meet some of my dietary requirements. It was a significant birthday trip for me and everyone went out of their way to make it a happy one for me.

Bathroom arrangement was a little strange—with curtains, not walls and opening a window proved challenging because of the retractable black-out screen. Finally, the advertised jacuzzi was not working.

The Boticas Hotel Art & SPA, is very friendly and welcoming hotel. The room was very spacious and clean. The dedication welcoming card was well appreciated. We had the opportunity to enjoy massage at the SPA, and recommended it. The request was for a couples ( full body relaxing ) massage. Both had the same opinion, it was well worth it. The restaurant, although a few hiccups, the restaurant manager took it upon him to correct it without me having to request anything.

During my stay we didn't have issues. But expected that the pools ( indoor and outdoor ) would be much bigger than they are in reality. There was not much to see from our bedroom window.

The hotel is really good, the staff is helpful, the facilities is great.

The bathroom is open, it means that, the sink in the room is terrible when you have to do your things.

Clean and modern

No outdoor areas. The tables and chairs by reception are enclosed outside so not really “outside”.. The artificial turf by the outside pool is tacky. A deck or outside tiles would look much nicer. The pool only opens at 8.00 so there’s no outdoor areas to do early morning exercise. The soundproofing between rooms is shocking! You can hear everything!

Great value for a spa property. Front staff very helpful. Loved the spa, hot tub, sauna and pool. Restaurant on site - free breakfast with lots of choices Secure underground parking

Restaurant staff were a little inexperienced yet helpful.

It is a wonderful hotel. We can’t find a problem with anything.

The rooftop area and pool is great for relaxing with a drink from the bar located on the rooftop. There is a secure garage under the hotel. The rooms are perfect. The breakfast is delicious and a massive variety of food.

The beds were very comfortable! The rooftop pool and bar was perfect. Exceptional service throughout the entire staff. My wife really enjoyed the cookies from the front desk.

Staff is amazing and super helpful. Spa needs reservations and that ensures only 10 people use per hour, which is great, you can enjoy all facilities. Restaurant food also great. Will surely be back.

Pillows, it's my favorite thing in hotels when pillows are good. These were not hotel quality.

Awesome facilities, nice staff, great location

there’s some dust and spider nets under the beds. Would be good to clean it every once in a while because when something fell we decided not to reach it with our hands due to how dirty it was.

A truly fantastic hotel! We cannot find fault. The staff were amazingly helpful. Great food both evening meal and breakfast. We will definitely return!!