I liked everything very much! The hotel is super, the spa is super, the location is excellent, the room service is excellent. I was a little surprised by the indifferent service in the hotel bar and restaurant (if we hadn’t persistently asked, they wouldn’t have sold us anything))) it was strange. We didn’t manage to have dinner at the hotel restaurant

service in the hotel bar and restaurant

Modern and clean hotel. I really enjoyed the size of the room (especially the bathroom), the modern and beautiful entrance, and the rooftop pool.

Unfortunately, the restaurant did not meet my expectations. I had dinner there once and ordered octopus which was not great. I left more than half of the dish on my plate and the waitress did not ask once how I liked it. When mentioning this at check-out the staff just asked me 'did you tell the restaurant?' when I said 'no' she just laughed and didn't say anything anymore.

Good location. Roof top pool, narrow but full length of building, and lots of loungers. Nice hotel decor throughout, and lots of comfy seating in lounge areas. Good breakfast choice. Decent room. 6 parking spaces, but nearby alternative on street available free, or close by 24hr for 10 euros.

Roof top swimming pool bar wasn't staffed, even with 16 guests up there, and note saying ring 9 for service. Rang 9, and told not manned as out of season.... bizarre. 10 euro charge for 1 hour of swimming in indoor pool, and you have to book a slot. Pillows too firm.

Staff friendly, clean, keeps the standard from the eurostar group and of course great location. Bonus Spa and outdoorl pool

Coffee weren't replaced in total and it could be added some milk as in most places of Europe. Moreover it might be close to start some maintenance/renovation in some details and painting. However it is still brilliant good quality and 4stars totally worth it to stay in

I liked everything about this hotel, the staff were really welcoming, understanding, kind, polite and very helpful. The cleaners were good when it came to fresh towels daily and changing the bed sheets which was very good.

I didn't like the fact that my shower in my room wasn't cleaned on the inside around the sealant which wasn't hygienic at all not a nice smell after 3 days and the cleanliness of my floor in my room not vacuumed and moped frequently when cleaned. Those are my only two dislikes.

Good location, beautiful hotel itself. Very good breakfast, everything was of a good quality. Maybe because of a low season the Spa was almost empty, and when there are no more than 2-4 people it’s great.

The wall under the window was moldy.

Staff was very welcoming and helpful. Room was really clean and quiet. The breakfast was plentiful and delicious. I ate in the dining room one night ad the duck was outstanding.

My room was up a short flight of steps - awkward to navigate with heavy luggage. To close the shower door took some muscles. The instant coffee provided in the bedroom was barely palatable.

Very nice building and common spaces. Nicely decorated. Outdoor swimming pool was great and with no opening hours restrictions!

It’s a shame you have to use a swimming cap for an indoor spa swimming pool. Would be nice to see more plant based options for breakfast - in between all that variety of cakes and pastries

Nice location and good breakfast!

The shower room is confusing with how to get the correct heat of water and turning on correct facets. The door to shower is also a bit tricky, seems to have lost standard quite quickly.

Friendly staff and good location for transport links, historic centre and football ground

The indoor pool is very small and not big enough for a decent swim. The steam room was out of order and the sauna only seats 2 people. Room was spacious and comfortable but a bit on the dark side.