From arrival to departure, the quality of service was impeccable. We were greeted by very knowledgeable and polite staff who gave us a tour of the area, followed by welcome drinks at the top of the building's tower. Our room was spacious, comfortable and sunny. The room, and the whole establishment were very clean and there was bottled water available, mostly for free, everywhere. The food at the restaurant was great, and reasonably priced for the type of establishment. The wine and wine tasting were incredible!

A closet with more room for the clothes in the room would have been ideal.

the property has adequate space for hosting multiple big families, has nice outdoor & indoor pool with a turkish bath. The staff was extremely good and able to organize meals based on dietary requirements / request wish was a pleasant surprise. the staff and the service should be a 10 on 10, while only rating dropped are because of the winery tour and onsite restaurant

the hotel on site could be much better, while they catered to dietary request, the overall food quality and presentation could be improved to match the charges for individual dishes. the tour of the winery could be better, there was no tasters or details of how notes are selected in making the in-house wine, this could have been more properly organised

A fantastic property in a stunning location. We loved the thematic decor of the property. They have some lovely touches like a rooftop sunset welcome drink. The food in the restaurant was excellent, as was the service. The 'wine at the table' experience is a must. The restaurant service was on point. The pool area is chic and the loungers comfortable. The water was refreshing! The spa area was good although the steam room seemed to turn itself off for some reason at one point. The fact that the horse stables are so close and that some of the horses roam the gardens adds a little magic. My wife had a horse riding lesson and enjoyed it.

The only issue was the heat at night from the 'oven room' passing through the wall into our room. We had to blast the aricon to stay cool. Perhaps not an issue in other rooms.

This was a fantastic experience since the moment we check-in. The staff is very friendly, the room we stayed was absolutely fabulous and very integrated with the region along the comfort. We had dinner at the restaurant during our stay and every time was an excellent experience. The food and the wines are very good. The pool and the bar is also very pleasant. WE were able to order our snacks in advance and at the time they were ready they invite us for the table. For sure we will return.

Everything was wonderful. Beautiful, quit location (bit out of the way, but we actually loved that). All the staff was lovely, really friendly and helpful. We did the summer wine tasting which we cannot recommend more! Also great breakfast. We just loved our stay!

Nothing :)

Everything! The setting, the winery and tasting, the buildings and hotel room, the helpful and friendly staff, the food and restaurant, and general conviviality and warmth created. Many thanks.

Nothing to say.

Amazing hotel with beautiful accommodations, custom experiences, and attention to details that provide the utmost luxury to all guests.

Everything! From the moment you arrive the staff let you feel relaxed: after returning from the spa-treatment the fireplace was lit in our room and 2 glasses of wine waiting for us. The surroundings, the swimmingpool, the staff, all excellent!

Nothing

Everything was just perfect! Clean, warm, impeccable service, every room with its own design. Wonderful restaurant, plenty of activities on offer. Wood fireplaces everywhere around. The staff was extremely helpful and everybody speaks very good English.

It was my second time at Torre de Palma and it keeps surprising us with the quality, friendship and the peace we find at this place. Keep doing well!