The hotel is well located. Just 9 minutes from the metro station and next to a bus station with plenty of buses. It is close to a small shopping center, pharmacy, supermarket, bakeries to have breakfast or lunch and on top of that it is located in the Mercado Bom Sucesso with plenty of choices to eat. Rooms are very clean, quiet (ours was at least) and the staff were very friendly. They have covered parking with not too many spots and a bit tight but convenient. We would definitely stay there again.

The beds were a bit hard to sleep on and the parking spaces were a bit tight. I would suggest being able to reserve as I think it’s a bit risky arriving and not know if you’ll be able to park in the hotel. Nonetheless, for us luckily it wasn’t an issue.

The property has a lot of style, with the music theme in evidence throughout. Rooms are nicely decorated and beds comfortable with good amenities, soundproofing and climate control. The food court and supermarket that are in the same building are incredibly convenient and fun to explore. The breakfast was excellent and the staff, accommodating and responsive.

The layout of the room, with an open bathroom, separated from the bedroom with a curtain, and shower and toilet stalls with frosted glass doors, was not ideal. There were not enough hooks or towel racks or places to hang things. The location is a little off the beaten track, about a 15 minute ride from the airport and a 40 minute walk to attractions in the historic town center.

I had been to Porto several times before and have usually stayed at the HF Tuela Porto around the corner from Hotel da Musica. I was glad I tried something new and found my stay here very pleasant. The room was spacious, clean, and every day they would leave me a lovely treat: custard tarts, cherries, or a peach. The staff was very friendly and I liked that it was connected to the food court, which offers all manner of excellent meals. The daily breakfast was also a big plus.

I would have appreciated more security for the first-floor rooms. While Porto feels very safe, it was strange to me that there was no security door to get into the hallway for those rooms. As a woman travelling alone, that's the kind of thing that adds a level of comfort to one's hotel stay. Though the kind staff person at check-in was willing to offer me a room on the fourth floor, I didn't like that there were no windows to the outside and you could hear some noise from the food court. Lastly, though the bed was comfortable enough, I think the mattress choice could be better. It was definitely the least comfortable mattress of all the hotels I stayed in this trip between the UK and Portugal.

Staff was very nice and helpful. I had to have medical equipment delivered to my room and they were very good about that.

The location was very good with very good proximity to a lovely food court in the same building. However the handicapped access was very bad. The entrance from the elevation required you to go thru the restaurant but the restaurant was locked and closed. The doors from the main floor were also locked and not available. A simple solution would be to have the doors accessible but open with the room key for Hotel sucurity. Very poor planning and access. Also no coffee maker in the room. For a 4 star hotel this is not very good.

It was a flawless stay :) From the cleanliness of the room to the variety of options during breakfast, this hotel was definitely a plus in our stay in Porto. Room was very spacious with a creative and unique design and the staff was very helpful throughout the stay. It is a short walk away from the metro and bus station that connect you directly to the city center. There are also a lot of shops and restaurants directly under the hotel that open till 12am if you want to chill near your hotel room.

Room and location were amazing. Very special birthday celebrations thanks to lovely room and VIP details. Having the gourmet market in the same building gives a great feel for Porto with a real buzz to the local culture. Local people very happy to give their recommendations on their cuisine & culture.

Restaurant staff unfriendly. Bar area is very stark and unwelcoming, needs to be stocked and staffed (lots of empty shelves does not look appealing & reception staff had to step in)

Room - clean, modern lines. But design exceeded functionality in a few things, eg bedside table was so small that the bedside light took up most of the space, leaving no room for anything other than my spectacles & phone! The sink in particular might have looked good, but didn't allow it to be filled to wash your face, the tap had to be running all the time. Breakfast - I was very happy with the selection of gluten free breads & pastries available at breakfast, I just had to ask for them. Location - very handy for the Bom Sucesso mercado! Staff - very helpful & all spoke good English. Taxis - taxis ordered by hotel arrived in minutes

Location - was a bit further out of town than I would have liked, so limited options for a walk, or 'something to do' in the evening.

We did not have breakfast included in our rate. It was fairly pricey for Porto so we only ate there one morning.

Stairs to get into the hotel. No bell men. The front desk did help us but we had to get up the stairs. If you were alone, you would have had to haul suitcases up by yourself or leave them alone at the bottom of the stairs. There was an outside patio right below our room that was noisy at night

The music theme running through the hotel decor. Accessibility to the food court next door - Bom Successo. The daily welcome gift of biscuits and fruit

The fragrance used in the corridors was unpleasant and the beds too firm for my personal taste. Not a huge fan of the bathroom layout, especially the glass doors. The noise during 1 night of our stay was disturbing coming from the construction work on the new rose metro line.

Awesome location, same where Mercado Bom Sucesso, which also has great variety of meals, dinner, snacks, even a supermarket inside, and a few steps from the famous Casa da Musica". The hotel has some special music design and atmosphere, a playlist of great selected musicians broadcasted in the hotel dependencies. Fair price, good buffet restaurant on the house and complimentary chocolate and espresso machine jn the room.