Lovely comfortable room. Well equipped & comfortable beds. Balcony with good views overlooking the golf course. Good parking. Convenient for West Kelowna beach & downtown. Staff rang & emailed to check we had everything we needed in the room.

When we arrived there was a big party of teenagers from a sports club who rather took over the hotel, particularly at breakfast & they were noisy at night. Not really the hotel’s fault. Pool very small. Not a great choice at breakfast & dislike paper plates & plastic cutlery.

Breakfasts were great. Nice combo of fruit, breads, beverages and hot food. Staff was professional and courteous. The fridge in our room wasn't working. We happened to see the maintenance man and told him about it. He went in and fixed it immediately.

We had a room on even numbered room, which backed onto a fairly busy street. There was quite a bit of street noise. It was not enough of an annoyance for me to request a room change.

Room was pretty sound proof. Beds were comfy. We liked the continental breakfast and thought it was adequate. Staff was friendly, however thought they might've done something special for our anniversary as I made a note on the booking that we were celebrating there. The location is good. Still would've been a 20min walk to the closest winery though.

The smell when we first arrived in our room was funky. Not sure why it has that smell, but we got used to it after being in there for a couple hours.

Room was comfortable for 1 night. Pool and Gym access was good. The girl on the front desk at night was extremely helpful and very pleasant. Fortunately, close by, there was a pizza place open, so we were able to have something for dinner

I was surprised the restaurant was closed for dinner and no room service for dinner. My fault for assuming that their restaurant would be open for dinner. Next time I book a room I will add it to the list of things to check before booking.

Our stay at here was absolutely amazing! From the moment we arrived, we were greeted by the warm and friendly front staff who made us feel incredibly welcome. Their professionalism and attention to detail truly set the tone for our entire stay. The breakfast staff were equally exceptional, ensuring that every morning started off on the right foot with delicious food and impeccable service. Their friendliness and willingness to accommodate our dietary preferences made breakfast a highlight of our stay.

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We loved that it was very centrally located, the staff were amazing, the room was the perfect size & beautiful view. We were amazed at how quiet it was at night, made for a great sleep!

Silly little things that is more something we notice that others may not - we found the hallways were wayy to warm & housekeeping - just the little things were missed/not known to do (I manage in hskp so I see things a bit different than someone who isn't).

We liked everything about this property. Very inviting upon entering, staff are friendly in all areas, not just the front desk. Hallways and rooms are updated, clean, and have modern conveniences such as USB plug ins for chargers, small reading lights on each side of the bed headboard, luggage holder also has drawers underneath, decent sized closet with ironing board and iron which I happen to need for this trip, small fridge and coffee maker, maybe a separate kettle would have been nice but not necessary, beds were comfortable, all furniture is modern, a/c worked great and not too noisy. Beautiful view from the top floor of mountains and the 18th hole of the golf course, we enjoyed watching the final T-off and putts. Enjoyed the hot tub and pool, a great size for being indoors.

Have nothing negative to say.

Good location with view across a golf course. A nice room and bathroom. Friendly and helpful staff.

The buffet breakfast which was included was okay but had to eat off paper plates and with plastic knives and forks. Proper plates and cutlery would improve the experience considerably.

Availability to places we wanted to go to

Difficulty getting the correct items we phoned down to the desk, ie 2 towels, 2 face clothes and receiving bath mat and 2 hand towels. Minor issue just required a second call. Breakfast area very crowded on weekend, but well maintained by staff, also great choses of items

The family pool, the whole reason we chose this hotel was because of the pool, the rooms were nice, clean and spacious!

There was a hockey tournament happening and there was no supervision of children in the pool which made it less enjoyable for my littles, and the splash park water was way too cold for my youngest to enjoy. Breakfast was great however the waffle syrup was not great tasting!