We recently had the pleasure of staying at the Mersin Hilton SA, and we must say, it was an outstanding experience from start to finish. The hotel’s facilities are top-notch, and the rooms are comfortable and well-appointed. What truly set this stay apart, however, was the exceptional service provided by the staff. We would like to extend our heartfelt gratitude to Tugay, Bilal, Cansu, Hilola, and Atilla. Each of them played a crucial role in assisting us when our luggage was lost, ensuring it was located and returned to us promptly. In addition to these individuals, other staff members also contributed to making our stay enjoyable and stress-free. Their collective professionalism, kindness, and dedication to guest satisfaction were truly remarkable. We highly recommend the Mersin Hilton SA for anyone visiting the area. The hotel’s amenities are excellent, and the staff provide an unparalleled level of service that guarantees a memorable stay.

Not a such thing.

The hotel have the best location in Mersin. Their staff in general were very kind to us and helpful during our stay, especially Soltan, Burak, and Kaan. They gave us a newly renovated room on our arrival which was beautiful and had an amazing view. You can walk alongside the ocean from the gate of the hotel where you can find beautiful green parks with kiosks that sell tea, corn and chestnuts, that you can grab and eat on the benches on the beach. Across the street from the hotel you will find lovely cafes and restaurants.

There wasn't anything not to like about this hotel

The room is very clean, tidy and spacious. The views from the balcony of the sea were incredible. The staff were very friendly and helpful. good location. loved the towels shampoo conditioner body wash. beautiful marble sink with ten times magnified mirror to see your face.

Didn’t like fact they took the deposit on my card and returned it in cash at the end of the stay. We didn’t have breakfast so can’t comment nor did we use the facilities outside of the room like the gym and pool.

Receptionist Denise at front desk is professional ,friendly and efficient . Other staff were very good too Room’s view is great Breakfast is excellent

Room furniture is not enough for essential activities;only one chair with arms, no dressing table , no mirror except at the entrance

The stay was fantastic. Everything was perfect with great service and super friendly and helpful staff. A big thanks to the reception for their continuous support and assistance. Bilal, Gurkan, Burak, Atilla, and Sultan. The breakfast was enjoyable and the view was beautiful.

Nothing

excellent location and staff, cleaning 10/10. Much satisfied. Sea view room. Breakfast exceeded expectations.

was not clear how to connect to wi-fi, need to pay for it 30 liras, but anyway

The location was right on the sea front. The pool area was big and spacious. The room was really comfy with amazing views. The spa was nice to relax in the sauna and steam room. The restaurant had lovely outdoor seating with sea views.

Nothing.

I was captivated by the panoramic view of the sea from my room. It was so breathtaking that I didn't even want to leave. If you visit Mersin, I highly recommend choosing a room with a panoramic sea view.

staff

not being able to use the pool on Saturday’s after 3pm I paid a £100 deposit but the hotel said they didn’t receive it the cost of the hotel was £600 but when I paid the bill it was £800 even though I did not have any extra’s and because they said they didn’t receive the £100 it cost me £900 in total

Hilton definitely represents its quality in Mersin with it's location and it's view.

Obviously needs to be renovated from top to bottom. Except it's lobby, all the rooms, corridors and the other areas felt us like we are living in 1970's. The building itself seems so old. Kindly ask Hilton-Mersin to make necessary renovations at the property if they ask such kind of prices from their guests.