Location is great in the very heart of the city facing the theatre, facilities are really good, breakfast was fabulous. Staff went above and beyond. Above average and probably the best in Craiova.

Room card didn’t work, had to use key. Prices were really inflated during the Christmas market and Romanian national day week.

Convenient, clean, really friendly staff who were very accommodating with room service for my disabled mother. The staff were very kind, helpful and knowledgeable. There was a good choice of continental breakfast options, cereals, juice and hot drinks.

Clock in the bedroom didn’t work, the safe had no batteries in so we couldn’t use it. The duvet on the double bed was too small. We saw only two breakfast teabags in the four days we were there - we did miss our tea! - the hot food breakfast options sadly weren’t very hot. No stand up shower in our en suite bathroom. The door lips entering the bedroom and en suite were quite high, a potential issue for disabled visitors. A lift down to the ground floor would have helped, especially with heavy cases and for the disabled member of our party it meant she left her room only twice during her stay.

*Fantastic location to explore the town. We were there for the Christmas market and the hotel was only a few steps away from the first of the markets. Plenty of bars and restaurants nearby. *The room was large, clean and beautifully appointed. The bed was big and comfortable. Robes were provided, along with decent toiletries. Large flat screen TV, fridge and coffee machine in the room. We had a view over the ferris wheel of the Christmas market, which was very pretty. Despite the central location, we didn't hear any noise at night. *The general decor of the hotel was nice. It felt surprisingly luxurious. *Breakfast was excellent. Huge selection of cheeses/meats along with a few self service hot options.Coffee and juice were of a good quality. *WiFi was strong and there was a safe in the room.

*The staff were unfriendly to the point of being rude. The woman who checked us in was particularly unpleasant. *There's a lift, but it starts on the first floor, so you need to walk/carry luggage up the first flight of stairs. Not an issue for us, but it probably wouldn't be suitable for people with mobility issues.

Great location, close to all Christmas markets and right next to the Christmas wheel. Staff was very friendly Great breakfast with lots of options Room was very nice, elegant and cozy, with all that you need

The window did not close perfectly and when it was great wind outside you could feel cold air through the window. We had some problems with the door, it was hard to open with the card but we got a key and was better.

The location of the hotel was great.

The room views were not the best. I'd expect rear rooms to be made available to business visitors, rather than guest who stay for a number of days. The stairs into the hotel were a struggle for elderly and disabled guests.

I liked the location: near to city centre and Christmas Market. The breakfast had plenty options to choose from. The room size was decent for a family with one kid.

The ventilation: it seemed it did not work when nobody is in the room and, when returning, there was a bad smell at the entrance, that I had to let the bathroom ventilation on for a few minutes. There was no heating option in the bathroom, which made the floor to be very cold.

It have a car parking area. It is in the middle of the city center. Perfect location. Perfect staff.

You need to carry your luggage to up stairs because elelavator start at floor 1. The music coming from cafe may effect the close rooms as mine. Carpark info can be given when reservation confirmed. You need to reach the reception to get car park enterance form.

the location was amazing. When you step out of the hotel door, you were at the Christmas market. The staff was friendly and the breakfast was very good and presented elegantly.

The old clawfoot bath tub was difficult to use as a 6'4 (193cm) man and there was no shower curtain so you must sit down to avoid damaging the interior.

Very nice, cosy and clean. Excellent location on the walking zone of the city center. Great breakfast with very nice stuff in the restaurant. We went with our baby and asked for bigger room then the one which was booked and the receptionist reacted immediately and changed our room.

I would recommend to the stuff not to charge people for baby bed. In our reservation the additional charge was mentioned for additional bed but not for baby bed. Anyway we were charged additional about 10€ per night for our 2 years old baby. You have to do something about the canalisation smell in the bathroom.

The unit is small but super cozy. I love the balcony view, it is amazing. The location of the hotel couldn't be any better. I didn't enquired anything from the reception, so can't comment on this too much but the check-in and check-out was very smooth and fast. Will definitely recommend this place!!

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