Clean and spacious room with comfortable beds. Bathroom with separate shower and plenty of storage space. Free and spacious underground parking. The old town district of Al Balad is a 15-minute walk away. Generous at check out time,. Thanks

I liked that they're trying their best to make the hotel better and the room renovation process is excellent.

The lower garage has no elevators. They don't have extra blankets. But they try to provide the customer with what is available as an alternative. The hotel is old, and they're trying to make repairs, but the paintwork isn't professional enough. There is no receptionist at the main entrance to guide customers to receptionists. The pool and fitness hall do not work according to the announcement on Booking But I expect they're serious about the place being better over time.

I had a wonderful experience during our first stay at the Grand Hotel. The amount we paid for the booking was definitely worth it. The room was spacious and clean, and the staff was welcoming. The receptionist was easily reachable and fulfilled our requests promptly. The pool was clean, but there were a few things that needed to be fixed. The breakfast was decent, but I highly recommend requesting an egg omelet, as it was well worth it. The pastries were fresh and delicious, and they served bottled water with breakfast. Our overall experience was fantastic and nostalgic. Parking was easy, and the location is near old Jeddah with a perfect view.

The gym is currently undergoing renovation, and there is no pool attendant available. Additionally, the door of the toilet in room 1901 cannot be closed.

the hotel location , room cleanliness was good. but there is no turst . I had dollars and they asked me to pay in sar and it was late. I said I would convert the money to sar tomorrow, but they didn't trust me, they asked for 200 usd insurance ı mean safety. and I gave 200 usd. the next day I converted my money to sar and made my payment. I got my 200 usd back. I won't stay again. but the hotel is not bad. the price is good.

Room size, breakfast, cleanliness, location, free parking!

Had to breakfast in room, staff english could have been better, facilities (pool, gym) need to be renovated.

Big spacious suite with all facilities and very comfortable beds, has basement parking, pool, gym, spa, sauna, restaurant, etc. Balad historical town is nearby and city is easily commutable as well during non-peak hours. It's actually an old property but personally loved it as it brought some childhood memories back, nostalgia!

Breakfast served as room service, old furniture and check-in took some time (however got an upgrade by the FO) but never mind these as it was great value for money with a courteous staff (Ziyad & Ahmed) so a memorable stay.

Its very near to all, and its in balad.. The pool was big we enjoyed the night swimming… the hotel smells so good and the room was so clean… I like the people in the lobby Marwa and Shakil and the receptionist Fahad.. breakfast is good as well.. we will come back for sure..

The tea🤭🤭 its open tea bags 🤭

Breakfast was adequate but not fantastic. Staff friendly and helpful. Location good for walking into old city. Pool refreshing.

Hotel a little tired. Pool ok but surrounding area and gym tired. TV poor quality reception, even though Netflix and other internet channels set up, couldn't get any of them.

Very comfortable hotel, spotlessly clean, in an excellent location on the outskirts of Jeddah's historic Al-Balad area. Highly recommended to anyone visiting the city for business or pleasure.

No complaints!

Amazing From the manager to the bell desk are very conscious to assure the guests are happy. Mr. Fahad at the reception welcomed with smile and the bell desk staff take us to the room, a 4* hotel with top notch 5* service. Home away from home

I may suggest to book Jr. sure and enjoy the space.