Amazing location with a connecting bridge to the train station, a multitude of food and shopping options, and coffee! The hotel was beautifully decorated for Christmas which was so nice. The room was really spacious, comfortable, and had a really amazing view out over the city. There were so many food options really close by, and the tram stop to get down to both Okayama Castle and Korakuen is only a few minutes walk from the hotel. Staff are really great - they held my luggage for me as I arrived early, but when I returned late that afternoon it was already up in my room waiting for me. They were also really helpful in arranging my luggage to be sent on to my next destination. Highly recommended!!

As the hotel was attached to the train station, Shinkansen stop, tram stop, and bus terminal, access to transportation was fantastically convenient. The hotel is classy, and the staff were friendly and accommodating, as one would expect in a high end Japanese hotel. Within a short walk is a mall with two entire floors of restaurants, and that's not counting the food court. The station is also well equipped with dining options, a grocery store, and two convenience stores. Nearby is a DonQi, an Animate/Lashingbang, and a very large BIC Camera, with other large stores within a 1km walk or short tram ride. It's easy to meet people at various landmarks in and around the hotel, including the Momotaro statue. The rooms are amazing; unusually large, if a bit dated, and ours had a beautiful view of the station and the surrounding area, with mountains in the distance. Day trips via Shinkansen to places like Himeji, Onomichi, etc., are painless.

I've never been disappointed by a stay at this hotel.

We stayed there for 3 nights and it is very convenient as it is connected to the JR station and convenient to eateries, malls and bus stations. The triple room that we had was big enough for family of 3. Plentiful of amenities and we love the coffee machine.

We booked thru Booking.com and it specify that the only rooms available is only smoking room. But during check-in they said they had non smoking rooms but charged us additional for the same type of room which I think it is a bit unfair.

Very convenient location as it was directly connected to the JR station. Very professional and friendly staff. Our stay for the first night was in a spacious and comfortable room. Our stay two nights later was of a more modernly decorated room. I guess we were upgraded? The room size was the same but be the furnish was newer and more modern. There were restaurants and a supermarket next to the hotel. We had a very comfortable stay and would certainly return if we visit Okayama again.

Cannot think of anything we didn't like.

The staff went above and beyond to be of help, the hotel is in a great location that could be reached from within the station, and even so you couldn't hear the trains. The rooms are comfortable and a bit larger then the usual in Japan for that price in other hotel I stayed in.

The only thing was that since it was winter the air conditioning couldn't be turned to cooling, even though the AC unit is supposed to be separate for each room. The staff kindly offered me a fan which helped.

The location was perfect, the room very comfortable, The standard of the cleaning service and hygiene was exemplary. Continental breakfast was very nice.

At checkin I didn’t like being offered a better room at extra cost before seeing the one we had booked. We were only offered breakfast at 5000 Yen, which we thought was expensive and declined; the less expensive continental breakfast was not mentioned at all. There was no information on what one gets to eat for either type of breakfast.

We wanted to make many train journeys to explore the area and this hotel with its corridor directly into the station was ideal for early morning Shinkansen rides. We enjoyed the jazz evening and the breakfasts. It was clean and comfortable.

Although it is very comfortable it has not been upgraded to the expectation of international tourists so our room did not have a safe in it.

The single room was very comfy with a large bed. The personal is very welcoming. But what impressed me the most is how they helped me when I had to go to the ambulance one night after arrival at the hotel because of a thrombosis. They brought me all my luggage that I had left unpacked in my room because I was not expecting being hospitalised. They even reimbursed me the next night. This was such a wonderful experience and shows how much they care about their customers.

The location was fantastic. right next to the station and close to the local mall. Views out to the surrounding hills. Covered walkway to the station and all the shops and eateries available there, as well as easy for travel, locally and via the bullet train. (On arrival, from the train station, stay on the station level and follow signs as they say for East exit. Go through the 'mall' and pick up signs for Granvia hotel at the far end, exiting to the left). Staff were excellent and the welcome was warm. Could not fault the room, although the beds and pillows are of the very firm type found in some Japanese hotels. Coffee pod machine, found in all the Japanese hotels we stayed in, also dispensed tea in this hotel, which was a welcome bonus.

Stayed on a room only basis and breakfast was easily found in the station next door. Tried the hotel breakfast one day, which was adequate and various but nothing special. The view from the restaurant was, however, wonderful.

We stayed at this hotel as a quick 1 night stopover enroute to Tokyo. It's connected to the Shinkansen rail station and a food court which was tremendously convenient. The rooms were adequate, clean and functional. Location could not be beat.

Bathrooms were a bit dated. Breakfast (which was included in our particular room rate) was fair, but convenient and quick.