152 avaliações
The Westin Surabaya
The Westin Surabaya
A partir de
$150Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216, Indonésia
152 avaliações
Escolha as datas para ver os preços
1/89
Pacotes de Spa/Bem-estar
Estacionamento grátis
Clube infantil
Restaurante
Piscina externa
Piscina infantil
Centro de negócios
Wifi grátis
Welcome to The Westin Surabaya, a luxurious 5-star hotel located in the lively city of Surabaya, Indonesia. Our hotel is conveniently situated just 5,8mi from the city center, making it the perfect base for exploring all that Surabaya has to offer.
With 152 glowing reviews, you can trust that your stay at The Westin Surabaya will be nothing short of exceptional. Our prices start from just $150, ensuring that luxury and comfort are accessible to all travelers.
Our hotel provides a wide range of amenities to enhance your stay. Relax and rejuvenate with our spa and wellness packages, take a refreshing dip in our outdoor swimming pool or indulge in delicious meals at our restaurant. For those traveling with children, we offer a kids' club and a kid-friendly buffet. With free Wi-Fi, a 24-hour front desk, and a fitness center, we strive to make your stay as seamless and enjoyable as possible. Whether you're visiting for business or pleasure, The Westin Surabaya is the ideal choice for your stay.
After a day of exploring Surabaya, why not take a refreshing dip in one of our three outdoor pools? Our pools are available all year round and are suitable for guests of all ages. Lounge on the comfortable poolside chairs and soak up the sun while enjoying a cool beverage from our poolside bar. For families traveling with children, we have a dedicated pool that is exclusively for kids. So, whether you want to relax and unwind or splash around with your little ones, our pools provide the perfect oasis for a delightful day by the water.
When it comes to dining, The Westin Surabaya offers two exceptional restaurants on-site. At Magnolia, you can savor a wide variety of cuisines ranging from traditional local dishes to international favorites. With its modern ambiance and diverse menu options, Magnolia is sure to satisfy even the most discerning palate. For a more romantic atmosphere, head to the Sky Lounge, where you can dine under the stars while enjoying panoramic views of the city. Indulge in a culinary journey with American, Cantonese, Chinese, Japanese, Thai, Vietnamese, and European cuisines, all expertly crafted by our talented chefs. Whichever restaurant you choose, you can expect a dining experience that will leave you craving for more.
At The Westin Surabaya, we understand the importance of convenience when it comes to payment options. We accept cash and major credit cards, including Discover, Mastercard, JCB, Visa, and American Express. So, whether you prefer to pay in cash or use your credit card, you can enjoy a hassle-free check-out experience.
With our luxurious amenities, beautiful pools, exquisite dining options, and flexible payment methods, The Westin Surabaya is the perfect choice for travelers seeking a memorable stay in Surabaya. Book your stay with us today and experience the ultimate blend of comfort, luxury, and convenience.
Aeroportos mais próximos
Juanda International Airport
9,8miAbdul Rachman Saleh Airport
44,1miComodidades mais populares
Pacotes de Spa/Bem-estar
Estacionamento grátis
Clube infantil
Restaurante
Piscina externa
Piscina infantil
Centro de negócios
Wifi grátis
Serviço de quarto
Centro de fitness
Ar-condicionado
Buffet infantil
Bar
Solário
Estacionamento no Local
Quartos à prova de som
Personal trainer
Recepção 24 horas
Quartos para não fumantes
Música ao vivo/Performance
Acessível a cadeiras de rodas
Cadeiras/espreguiçadeiras de praia
Elevador
Vista
Banheira
Andares superiores acessíveis por elevador
Amenidades de banho grátis
Quartos
Mostrar 7 fotos
Westin Club, 2 Camas de Casal, Acesso ao Club Lounge
2 Camas Queen Size
420 pés²
Vista para a cidade
Banheiro Privativo
Minibar
TV de tela plana
+
Mais detalhes
This double room features a view, tile/marble floor and soundproofing. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert
Mostrar 8 fotos
Suíte Executiva, Acesso ao Club Lounge
1 Cama King Size
1 Sofá-Cama
850 pés²
Vista para a cidade
Banheiro Privativo
Banheira
Minibar
+
Mais detalhes
This double room features a mini-bar, tea/coffee maker and dining area. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert
Mostrar 8 fotos
Westin Grand Suite, Acesso ao Club Lounge
1 Cama King Size
1 Sofá-Cama
1045 pés²
Vista para a cidade
Banheiro Privativo
Banheira
Minibar
+
Mais detalhes
This double room features a soundproofing, bathrobe and dining area. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert
Mostrar 8 fotos
Westin Club, Tamanho King, Acesso ao Club Lounge
1 Cama King Size
420 pés²
Vista para a cidade
Banheiro Privativo
Banheira
Minibar
+
Mais detalhes
This double room has air conditioning, tea/coffee maker and soundproofing. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay
Mostrar 9 fotos
Westin Club, 2 Double/2 Queen, Acesso ao Club Lounge
2 Camas Queen Size
420 pés²
Vista para a cidade
Banheiro Privativo
TV de tela plana
Secadora
+
Mais detalhes
Welcome to the Westin Club, where you can enjoy access to our exclusive Club lounge and indulge in the comfort of our spacious double guest room with two queen size beds. With a stunning city view, flat-screen TV and luxurious amenities, this room is perfect for a relaxing stay.
Mostrar 5 fotos
Suíte Júnior, Acesso ao Club Lounge
1 Cama King Size
495 pés²
Vista para a cidade
Banheiro Privativo
Minibar
Máquina de café
+
Mais detalhes
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a mini-bar, a tea and coffee maker, executive lounge access, a flat-screen TV with cable channels, as well as pool views. The unit offers 1 bed.
Mostrar 5 fotos
Westin Deluxe, Tamanho King
1 Cama King Size
420 pés²
Vista para a cidade
Banheiro Privativo
TV de tela plana
Ar-condicionado
+
Mais detalhes
This double room has a tea/coffee maker, tile/marble floor and bathrobe. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert
Mostrar 5 fotos
Westin Deluxe, 2 Camas de Casal
2 Camas de Solteiro
420 pés²
Vista para a cidade
Banheiro Privativo
TV de tela plana
Ar-condicionado
+
Mais detalhes
This double room has a bathrobe, air conditioning and tile/marble floor. The room also offers: - Discount massage treatment at Spa by L'Occitane up to 50% - Complimentary High Speed Internet access per stay New Year Staycation with "Chrisye" Tribute Concert Step into 2025 at the finest hotel in Surabaya. Turn back in nostalgic times when the legendary Chrisye songs were performed by Andien, Warna, Pagi Boeta, and Seraphim Orchestra. Inclusion: - New Year 2025 "Chrisye" Tribute Concert and Gala Dinner at The Westin Grand Ballroom & Convention Center for 2 adults* - Daily breakfast for 2 adults and 2 kids under 6 years old *additional fees for extra adult and kid applies New Year Staycation with "Chrisye" Tribute Concert
Mostrar 7 fotos
Suíte Executiva
1 Cama King Size
Wifi grátis
Minibar
TV de tela plana
Máquina de Chá/Café
+
Mais detalhes
Mostrar 6 fotos
Clube, 2 Camas de Casal
2 Camas de Casal
Wifi grátis
Minibar
TV de tela plana
Refrigerador
x4
+
x3
Mais detalhes
Mostrar 8 fotos
Suíte Grand
1 Cama King Size
Wifi grátis
Minibar
TV de tela plana
Máquina de Chá/Café
x8
+
x5
Mais detalhes
Mostrar 6 fotos
Clube, Tamanho King
1 Cama King Size
Wifi grátis
Minibar
TV de tela plana
Refrigerador
+
Mais detalhes
Avaliações dos hóspedes
9.2
152 avaliaçõesCategorias de avaliações
Limpeza
Conforto
Localização
Instalações
Equipe
Custo-benefício
Qualidade do WiFi
Café da manhã
Avaliações em destaque:
Danial
10
dezembro de 2024
5-Star Review for The Westin Surabaya Our stay at The Westin Surabaya was nothing short of perfect! The rooms were impeccably clean and incredibly comfortable, providing the perfect environment to relax and unwind. The dining experience was exceptional—Magnolia and the Club Lounge both offered incredible food that exceeded our expectations. A special thanks to Tiwi and Mila from the Club Lounge for their outstanding hospitality. Their attention to detail and genuine care made us feel truly valued. Additionally, chefs Haris and Nasrulloh went above and beyond by preparing exclusive meals for us that weren’t even on the menu. Their culinary expertise and personalized service were unforgettable. These individuals made our stay extraordinary and set a new benchmark for hospitality. Out of all the hotels we’ve stayed in worldwide, The Westin Surabaya stands out as the best. We can’t wait to return!
Norhayati
10
dezembro de 2024
Loved many aspects of my stay - beautiful interior decor, clean & spacious rooms, proximity to the shops & the fabulous staff! 😊 The hotel staff are attentive to detail & will go the extra mile, which is especially important since I had an elderly parent on a wheelchair in my travel group. Truly appreciate the efficient transport arrangement by the concierge, the signature welcome at reception, the cute elephant towels by housekeeping and the accommodating staff at Magnolia & Club Floor! I would definitely choose to stay at the Westin again when in Surabaya!
Breakfast was a nice spread of local & international cuisine. However, I would prefer the cooked food to be hotter. Also wish the traffic situation (going back to the hotel in the afternoon) would improve somehow.
Gunarto
9.1
novembro de 2024
Location, cleanliness, comfy bed, big-nice bathroom, especially the water from the shower area stays in the shower area, easy access to the mall..
The air circulation from the air-condition machine in our bedroom (Executive room), is a bit windy ..., got to turn the A/C off first before sleeping... We only use the A/C from the living room which is cold enough to make our bed-room breezy-cool-air feeling during the night.. Good quality meals from the room service, just a bit pricey ..
Baskara
10
fevereiro de 2023
You can feel hospitality ambience immediately right when you step out from your car. In my birthday, they even created a tiny surprise by request. I have no complaints for the rooms and all facilities, they are amazing city hotel. And especially, the Staffs, they did a great job and make us feel really appreciated and welcomed.
Only a little improvement for the breakfast menu, the potato wedges, it was a bit overcooked I think. But overall, still, a great experience we had there. Will come back someday.
Mogamat
10
setembro de 2023
The breakfast was amazing, huge variety to choose from, every staff member made you feel comfortable and made sure you are well taken care of and served upon. The staff in the entire hotel is friendly, from the concierge to the check-in to the cleaners. They made our stay memorable and we will certainly be back.
Jacqueline
10
abril de 2024
The hotel is super cleannn, comfortable, the services are super excellent and the staff is very warm and make us feel so special. Dirwct access to pakuwon mall as well. For sure this hotel will be my number 1 favourite hotel in Surabaya.
None,everhthing is perfect
Fanny
10
julho de 2024
We absolutely love everything about Westin Surabaya and we would definitely come back and stay at the Westin Surabaya next time. Best buffet breakfast, well maintained facilities, friendly and helpful staff, great location above the mall.
Yogi
10
novembro de 2022
Superb! The best hotel I've ever stayed in Indonesia - easily beats all those 5 stars hotels in Jakarta. No more words for the excellent facility, but the true highlights is the staff - very professional and kind!
Nothing.
Fred
10
julho de 2024
Really nice place to stay, room was very clean and spacious. Facilities were great, staff was friendly and breakfast was excellent.
Jeremy
9.1
janeiro de 2025
Fantastic location. Staff are friendly and helpful.
Everything is ok. Would be better if the gym is more well equipped. But nonetheless, the hotel is good
Pontos de Interesse Próximos a The Westin Surabaya
Aeroportos
Juanda International Airport
9,8miAbdul Rachman Saleh Airport
44,1miAeroportos
Juanda International Airport
9,8miAbdul Rachman Saleh Airport
44,1miRestaurantes
Magnolia
Culinárias
- Americana
- Cantonês
- Chinesa
- Japonesa
- Tailandesa
- Vietnamita
- Local
- Asiática
- Internacional
Ambientes
- Moderno
Sky Lounge
Culinárias
- Americana
- Cantonês
- Chinesa
- Japonesa
- Tailandesa
- Vietnamita
- Asiática
- Internacional
- Europeia
Ambientes
- Moderno
- Romântico
Piscinas
Localização
- Ao ar livre
Restrições de idade
- Para todas as idades
Disponibilidade
- Para todas as estações
Localização
- Ao ar livre
Restrições de idade
- Apenas para crianças
Disponibilidade
- Para todas as estações
Comodidades do The Westin Surabaya
Pacotes de Spa/Bem-estar
Estacionamento grátis
Clube infantil
Restaurante
Piscina externa
Piscina infantil
Centro de negócios
Wifi grátis
Serviço de quarto
Centro de fitness
Ar-condicionado
Buffet infantil
Bar
Solário
Estacionamento no Local
Quartos à prova de som
Personal trainer
Recepção 24 horas
Quartos para não fumantes
Música ao vivo/Performance
Acessível a cadeiras de rodas
Cadeiras/espreguiçadeiras de praia
Elevador
Vista
Banheira
Andares superiores acessíveis por elevador
Amenidades de banho grátis
Comodidades do The Westin Surabaya
Acessibilidade
Acessível a cadeiras de rodas
Andares superiores acessíveis por elevador
Banheiro com barras de apoio
Corda de emergência no banheiro
Unidade inteira acessível para cadeira de rodas
Ao Ar Livre
Solário
Área de Estar
Área de estar
Área de refeições
Sofá
Atividades
Aluguel de bicicletas
Aula de culinária
Boate/DJ
Campo de golfe
Jantares temáticos
Música ao vivo/Performance
Banheiro
Amenidades de banho grátis
Banheira
Banheiro
Banheiro Privativo
Chinelos
Chuveiro
Papel higiênico
Roupão
Secador de cabelo
Toalhas
Comida & Bebida
Almoços embalados
Bar
Buffet infantil
Café da manhã no quarto
Frutas
Máquina de Chá/Café
Minibar
Refeições infantis
Refeições para dietas especiais (sob pedido)
Restaurante
Snack bar
Vinho/Champanhe
Comodidades do Quarto
Cabideiro
Ferro de Passar
Tomada perto da cama
Cozinha
Chaleira elétrica
Máquina de café
Mesa de jantar
Produtos de limpeza
Distanciamento físico
Pagamento sem dinheiro disponível
Entretenimento e Serviços Familiares
Área de brincar interna
Clube infantil
Estacionamento
Estacionamento grátis
Estacionamento no Local
Geral
Acesso ao lounge executivo
Ar-condicionado
Área designada para fumantes
Carpetado
Elevador
Instalações para hóspedes com deficiência
Quarto hipoalergênico disponível
Quartos à prova de som
Quartos familiares
Quartos para não fumantes
Serviço de quarto
Instalações para Negócios
Centro de negócios
Fax/Fotocópias
Instalações para Reuniões/Banquetes
Internet
Wifi grátis
Mídia & Tecnologia
Canais a cabo
Rádio
Telefone
TV
TV de tela plana
Quarto
Closet
Despertador
Guarda-roupa ou armário
Roupas de cama
Recursos de segurança
Acesso a profissionais de saúde
Kits de primeiros socorros disponíveis
Segurança
Acesso por cartão
Acesso por chave
Alarme de segurança
Alarmes de fumaça
CCTV fora da propriedade
CCTV nas áreas comuns
Cofre
Extintores de incêndio
Segurança 24 horas
Segurança alimentar e de bebidas
Comida entregue coberta com segurança
Comida pode ser entregue no quarto
Recipientes para café da manhã para levar
Serviços
Serviço de despertar
Serviço de despertar/Despertador
Serviços de Limpeza
Lavanderia
Lavanderia
Limpeza diária
Prensa para ternos
Serviço de passadoria
Serviços de Recepção
Check-in/out expresso
Check-in/out privativo
Concierge
Fatura fornecida
Guarda de bagagem
Recepção 24 horas
Spa
Área de relaxamento/Spa
Aulas de Yoga
Banho de pés
Cadeira de massagem
Cadeiras/espreguiçadeiras de praia
Centro de fitness
Fitness
Instalações do Spa
Massagem
Massagem corporal completa
Massagem na cabeça
Massagem nas costas
Massagem nas mãos
Massagem no pescoço
Massagem nos pés
Massagem para casais
Pacotes de Spa/Bem-estar
Personal trainer
Piscina externa
Piscina infantil
Spa
Transporte
Serviço de traslado
Transporte do aeroporto
Traslado para o aeroporto
Traslado para o aeroporto
Vista
Vista
Vista para a cidade
Vista para a piscina
Regras de estadia - The Westin Surabaya
Check-in
A partir das 15:00
Os hóspedes devem apresentar um documento de identificação com foto e cartão de crédito no check-in
Saída
Até às 12:00
Animais de Estimação
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Restrições de idade
There's no age requirement for check-in
Recolher obrigatório
Come and go whenever you want
Estacionamento
Free public parking is available on site (reservation is not needed).
Crianças e camas
Políticas para crianças
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de berço e cama extra
0 - 2 anos
Cama extra sob pedido
$52 por criança por dia
3+ anos
Cama extra sob pedido
$52 por pessoa por dia
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cartões aceitos nesta propriedade
Visa,
JCB,
American Express,
Mastercard,
Discover,
Cash only
Esta propriedade aceita dinheiro.
Check-in / Saída
Animais de Estimação
Internet
Restrições de idade
Recolher obrigatório
Estacionamento
Crianças e camas
Cartões aceitos nesta propriedade
Perguntas Frequentes - The Westin Surabaya
At what times are check-in and check-out at The Westin Surabaya?
Your reservation at The Westin Surabaya includes a check-in time of 15:00 and a check-out time of 12:00.
Is free parking available at The Westin Surabaya?
Yes, there is parking available at The Westin Surabaya. The hotel offers free on-site public parking, and there is no need to make a reservation for parking.
What's the nightly rate at The Westin Surabaya?
Accommodation at The Westin Surabaya starts as low as $150. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What are the room types available at The Westin Surabaya?
The Westin Surabaya offers a range of room types including the Westin Deluxe, Executive Suite, and Westin Club. These rooms are non-smoking and can accommodate 2 adults and 1 child. Bed sizes vary with options of 2 Double beds, 1 King bed, or 2 Queen beds. The room sizes range from 420 sqft to 1044 sqft.
What are the main attractions at The Westin Surabaya?
Guests at The Westin Surabaya can enjoy a variety of leisure amenities during their stay. They can relax and rejuvenate with spa and wellness packages, as well as indulge in massages and other spa treatments at the hotel's spa. Families with children can spend time at the kids' club and the kids' pool. Fitness enthusiasts can make use of the fitness center and even hire a personal trainer. There is also a golf course available for guests who enjoy the sport. The hotel also offers opportunities for leisure activities such as renting bicycles and participating in cooking classes. In the evenings, guests can enjoy live music and performances at the hotel. Additionally, guests can dine at the various restaurants on site, including Magnolia and Sky Lounge, which offer a wide range of cuisine options. The hotel also features multiple outdoor swimming pools, including a pool exclusively for kids.
Does The Westin Surabaya have a pool for guests?
The Westin Surabaya has three pools. Pool 1 and Pool 2 are available year-round and located outdoors, with no age restrictions. Pool 3 is also available year-round and located outdoors, but it is only for kids.
Does The Westin Surabaya feature its own restaurants?
Yes, the Westin Surabaya has two on-site restaurants called Magnolia and Sky Lounge. Magnolia offers a modern ambiance and serves a variety of cuisines including American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Local, Asian, and International. Sky Lounge offers a modern and romantic ambiance with a menu that includes American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Asian, International, and European dishes.
Does The Westin Surabaya accept credit cards and cash payments?
Yes, The Westin Surabaya accepts credit cards such as Discover, Mastercard, JCB, Visa, and American Express. Additionally, cash payments are also accepted.
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