Huge improvements made in the service quality of the staff. They were always hospitable and friendly enough. But not enough training. Can see a major difference now. Staff are cheerful, problem solving, wanting to help and create comfort. Nearby construction at night impacted sleep in my room - on notification the staff immediately moved me with no headaches or fuss. Upgraded my room to do so. It's a great location, clean, comfortable rooms and now with great support staff. Will be going back regularly.

The rooftop pool was fabulous. The apartment was spacious and comfortable. The location is great - lots of restaurants, cafes and shops nearby.

The smell of drains in the apartment. I bought an air freshener, opened the windows and ran water down the sink to help reduce the smell. The servicing of the room was unpredictable and was after 5pm on two days even though I had been out from 8am.

Nice hotel, we had a two bed apartment which has plenty of space and good facilities. Pool area and gym were fantastic. Nice location slightly out of the city centre, but a vibrant area with nice bars and restaurants.

Breakfast was extra and there was a limited choice available; it was also only available in your room.

Queen Mansion is in an excellent location near Russian Market. The staff were very friendly and accommodating. The hotel was well-equipped and when we asked at reception, we were provided with everything we needed for self-catering in our apartment. The pool is amazing and has incredible views over the city. The apartment was spacious, cleaned daily and very comfortable.

Very clean, brand new, and near the Russian market. Good restaurants in the area.

At the corner of a street a little noisy if your room is on this side but not a big problem. It is a apartment hotel with no facility such a resto, bar, etc…. So, not a place to meet people. But the room are great.

The rooftop pool was amazing, we spent our whole time up there. The staff were friendly enough and let us use facilities after check out. Beds were so comfy too!

We arrived during the election and everything was eerily quiet. Not sure if we were quite far out of the centre or if it was just to do with things being closed

Apartman is great, quite place, cozy, comfortable bed, good wifi evrywhere in the building, beautiful view from 16 floor (where's pool), close to everything (with tuktuk), noce neighborhood with good coffe shops.

I didn't have warm water in my bathroom, even when you turn on, nothing happens.

I really liked my stay at Queen Mansion. You will have a big room with all you need: a really comfy bed, air conditioning, minibar, TV, coffee maker with complimentary coffee bags and tea bags, a private bathroom with shower. Two big windows with city view. On the rooftop there is a beautiful swimming pool and also a gym free to use.

The hotel is located near Russian Market. Honestly I didn't like so much the area and the neighborhood, but with a 15 minutes tuktuk ride you will reach the city centre.

The attraction of this place has to be the insane views from the top storey pool and great gym facilities. My partner got quite unwell while we stayed here but it had to be the best place to be unwell in, because the room was so incredibly comfortable with aircon, a soft bed and a cable TV, and I could use the great facilities of the accommodation as if we lived in our own apartment building. Also the house keeping staff were so caring! Plus the location is top notch close to so many restaurants.

Quiet, nice rooms, comfy beds, and good facilities. The pool is very nice with a great view of Phnom Penh. Nice restaurants, coffee shops, and supermarkets around. Very close to the Russian Market.

Arranged early check in but when we arrived our rooms weren't ready. Location is a little bit out of the way.