Great hotel, the staff is good, and breakfast is all good.

Unfortunately, I had a room on floor 1 which overlooks the outside area including a table tennis table and a children's play area, which alas added to extra noise I also could not park as my Camper van is 195cm in height, it would be helpful if the height restriction was in the advertisement. Prices were uber expensive because of the rugby in town, but this is a mid-range hotel that clearly saw an opportunity to cash in, and who can blame them after COVID-19?

It was a very cosy, comfortable hotel in the perfect location. It was accessible, there was a gated car park, and the staff were very polite and helpful. Could not get better location wise, as it was just a short walk from the centre but had so many lovely bars and restaurants near. It was not my first time staying and would stay again.

Unfortunately on arrival, there was no working water but the staff communicated very well with us and let us know developments.

Location was the best, on the pedestrian area with the nicest restaurants. Great breakfast, plentiful. Good choices and quality. Staff always cleaning and replenishing. We liked the family duplex room as it was quirky.

Family room loo was separate to bathroom, with no sink. Could do with another mirror somewhere in room.

The room had everything we needed and the beds were very comfortable! Staff were friendly. Breakfast was good - lots to choose from and well stocked. The location was perfect. So close to cafés and bars and easy to get to from Eurostar - we walked it easily.

All good - nothing not to like!

We arrived late in the evening, the people greeting us were very helpful. The rooms were small, but quiet and the separation of the WC and bathroom worked in our favour. Next morning everything went smoothly - thanks for taking care of us and our stuff.

The garage door is cumbersome, the whole building is very cramped.

Excellent location and super comfortable (and big!) bed. The room and bathroom were small but perfect for one person or two on a short stay.

There was a band playing in the hotel’s venue room and it was loud (first floor room). Luckily it finished at around 11pm but would have been nice to know in advance.

Fantastic breakfast. Comfortable bed and clean easy to use bathroom. Quiet and good check in and out times. Brilliant location in old town.

I felt for the star rating and the cost the hotel could have had slightly larger rooms and felt a little more personalised.

very clean and tidy room. water and coffee facilities good. Excellent location for very easy walk to all shops and restaurants. Underground parking good value

shame there was only a shower and not bath. but room very clean

Location was very good and close to city center of activities and lots of restaurants. Breakfast was extensive.

Room assigned to us had a loft so we had to climb the stairs to get to our bed and shower.

it was in a very nice area and very convenient to park your car in the garage underneath . the room was small but clean.

we like to keep the window open at night but that there was to much noise from the street , cars and people. also our shower didn’t work