The hotel is a little old fashioned in style (as many in Austria are) but updated to a nice in-between style. The staff and the service are second to none. Friendly, professional and attentive people that go out of their way to help and provide the best experience. As an example: Fresh homebaked cookies everyday :) The breakfast buffet was diverse and could cater for lactose intolerant guest as well. In fact, the staff and kitchen always provided ample options and alternatives for vegetarian and lactose-free wishes. The food in the evening was also great -especially the galadinners and special evenings can be highly recommended !! Surely one of the best places in the village- the homely warm family feeling is one of the reasons we’d love to return. <3

The chill-out area was a bit small perhaps- everyone of course aiming for a seat at the fireplace.

The staff was super helpful! Sadly a family member had to go to the hospital and the manager Dominic was flexible in helping us out with a room so we could stay a little longer. Besides that, breakfast and dinner were very good and with a lot of variety. Also some nice healthy choices. The location couldn’t be better.

A mini fridge and a tea/coffe maker in the room would have been nice.

Family run. Professional, friendly, helpful staff. Small and welcoming. Good food. very close to ski lifts with access path. Easy access to ski/boot room. Convenient parking. Well maintained properly. Good sized room.

Only the price ;-) But was high season, close to the main lifts, so you pay a premium!

Great customer experience

All was good!

Everything

Nothing

Excellent food, very friendly staff, high service orientation Great location of ski depot with possibility to ski-in

Perfect breakfast like everything else, like personell.

The main courses was not good. Tasteless. Otherwise everything was perfect.

Great staff, very flexibel Lovely breakfast and dinner Really helpful with food allergy

Wifi was weak on our room

clean and great staff

nothing was amazing

The breakfast was awesome! It was really extensive and super fresh, I would definitely visit again just for the breakfast! The staff was also friendly and the hotel was very clean. The bathroom was soooo fancy! Also, on the last day, I needed to quickly pack and change (after checking out and the last day of skiing), and they were very accomodating in letting me change in their spa area before it opened.

Although most of staying here was really great, the only small point was that they weren't super flexible in terms of dinner and switching things around. I was staying here alone while my dad, uncle and cousin were at the hotel next door, and I had dinner there with them every night (6 nights). When I asked if I could maybe get a discount on the room, as we were paying for dinner but I hadn't had dinner once at my hotel (they were aware of this from the start as we informed them during check-in), they said no. The only thing they offered was that my family could come and eat at the hotel with me for one night with no extra costs, but we didn't take them up on that offer.