The hotel is well kept and very clean. It offers a quite refuge from the loud street noises outside. The room was of a good size providing all basic facilities. The WiFi network is secure which for me is a big plus. Staff was very friendly and helpful.

The hotel is situated far from the city centre and in practise can only be reached by taxi unless you don't mind using the other standard transport options offered in Mumbai. The vicinity of the hotel is unpleasant to say the least and there are no good shops in the area. The bed mattress was hard and uncomfortable. The shower is in fact a bucket of water. Breakfast is good but basic with not much choice.

The room was clean, there was a kettle, tea, and milk powder. There was space where we could dry our washed clothes. Location-wise, it's in the center, but taxi drivers prefer not to enter that place because of traffic.

The breakfast was uneventful, more options would be good, non-fried options. The communication with the front desk lady was tricky, we were told by the receptionist that it would be ok to check out at 6:30 since it's a 24-hour desk, but when reaching there in the morning we were asked to wait 20 minutes for the other receptionist who deals with it.

Location gr8 . So many eateries near by and shopping too . Breakfast was passable. Not a gr8 spread . Wada pav was awesome. Rooms were neat and tidy. Bathrooms were ok . Toilet bowl placement was horrible . No place for your legs. U need to sit at an angle on the toilet seat . I am not tall yet found it difficult . Tall ppl like my son had difficulties to use the toilet bowl . It's a major flaw in the construction . Look into it .

Toilet bowl location amf breakfast

Location is close to the local train station and a vibrant street with many little shops. Attentive restaurant staff. Friendly girls at the reception. Masala dosa and cheese omelette for breakfast. Clean room.

Unstable power switch for key cards. Surprisingly, key cards worked only for a day and had to be renewed each day. androidTV in the room is not properly named so that it can be easily identified among all the others on the floor for casting. Restaurant prices.

Clean hotel, helpful staff, nice Food. Food was nice. Taste was good. Their restaurant is great. Breakfast was good. Very Helpful staff in restaurant. Really liked it. Hotel was prompt in accepting my request and changes. Reception staff and housekeeping staff were very helpful. I liked the hotel, the staff and the food.

Location. Most people don't know where it is. Chembur is difficult to reach if you're on other side of Mumbai. Not the Hotel's fault.

hospitality

nothing

room ambience

many things in the room need to be fixed eg.fan rotates only at 2 speeds either high or low, locker in the room was malfunctioning, internet connection was not steady, shower door was not closing properly

I really enjoyed my stay at the Royal Orchid, unfortunately i did not get to enjoy my stay entirely because i had to check in very late. The room was very clean and spacious, the bathroom was the cleanest and the best bathroom i saw in India and the breakfast was very good.

I liked everything, I could not connect to wifi, but it could be because I was very tired. The reception called me in the morning to remind about breakfast and I thought that I wouldn't like it if I wanted to sleep in, but it worked for me at the time. The toiletries could be nicer, but there was everything that's necessary.

I recently visited the hotel that the service provided me was very good and the staff was very helpful specially the duty manager and receptionist staff helped me a lot Food was great overall my stay was very good Again Thank to all the staff Thank you

The friendly breakfast crew. The helpful staff who took care of luggage etc outside the hotel. They were there 24 hours helpful and friendly. no trouble getting into hotel when on late arrival.

a discount for hotel inmates for lunch or dinner.